Experience

Successful Mums Career Academy

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Back to Work and Digital Skills

  • Oct 2020 - Present



Family

• Full time parent and career

  • Aug 2019 - Present

  I have been a full time career for my father in law who has dementia . Ensuring he attends all hospital visits and routines each day.I have also help to care for my good friend who has many complications and getting use to our new way of life , attending hospital and other medical appointments and shopping.I am also a volunteer delivering food parcels to the elderly when needed and helping at special events especially during the pandemic.



TBXH@

• United Kingdom
• Executive Offices
• 1 - 100 Employee

• Senior Sales and Administration Coordinator

  • Apr 2018 - Aug 2019

  The Business Xchange Hub (April 2018-August 2019)• All admin duties as above for the Croydon Conference Centre.• Co-ordinating and setting up events for up to 300 people.• Organising staff for the Xchange Bar , Xchange Cafe and the Business Xchange Hub.• Cover areas such as security , cleaning , bar staff , room set up , post , invoicing , • Ordering of all cleaning and stationary supplies • Show clients office spaceCovering in the absence of staff



CROYDON CONFERENCE CENTRE LTD

• Hospitality

• Senior Sales Coordinator

  • Jun 2014 - Jun 2018

  ● Front of house and reception duties.● Assisting in the day-to-day running of the Conference Centre● Converting sales leads into confirmed bookings with a 90% success rate.● Deal with customer enquiries and show rounds, upselling, both corporate and private events.● Complete all relevant paperwork for the bookings, take deposits and ensure invoices are raised and paid.● Assist in event planning and organisation, recommendations for the clients, setting up viewing and taster sessions, all the time ensuring client satisfaction.● Event Manage the events themselves.● Managing food and beverage requirements● Raise invoices via the Wave Accounting System● Credit Control● Plan work rotas.● Assisting in ensuring that the venue complies to health and safety requirements.● Ordering of supplies and liaising with suppliers ● Analyse and research the competition.● Troubleshoot and resolve customer complaints.● Cover waitressing and bar when required to include, stock checks and stock rotation, cash handling. ● Kitchen duties, including food prep and cooking (ensuring food hygiene regulations are met and upheld). Conference catering for up to 200 people. ● Acting as manager in managers absence.



Hop , Skip and Jump Pre School

• Deputy Manager

  • Jun 2008 - Jun 2014