Experience

American Helicopter Museum and Education Center
• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee
• Retail Manager & Exhibit Design

  • Sep 2019 - Present


The UAV Digest

• Co-Host & Associate Producer

  • Aug 2013 - Present

  Our new Podcast http://www.TheUAVDigest.com A weekly show talking about UAVs and UASs. Our new Podcast http://www.TheUAVDigest.com A weekly show talking about UAVs and UASs.



Airplanegeeks Podcast

• Historian & Co Host

  • 2009 - Present

  I am a Co-Host with a focus on Military Aviation. I have my own personal segment "This Week in Aviation History" I have been fortunate enough to be able to interview aviators like Senator John Glenn & Clarence "Bud" Anderson for the show. I am a Co-Host with a focus on Military Aviation. I have my own personal segment "This Week in Aviation History" I have been fortunate enough to be able to interview aviators like Senator John Glenn & Clarence "Bud" Anderson for the show.


AvSoShell Media
• Owner

  • May 2012 - Present


Aeroseums

• Sweden
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Contributor to Aeroseums Blog

  • Sep 2011 - Present

  Writer of Several reviews of Museums specializing in Aviation and aircraft Writer of Several reviews of Museums specializing in Aviation and aircraft



AON

• Albania
• Electric Power Generation
• 1 - 100 Employee

• Operations Specialist

  • Mar 2002 - Oct 2018

  Over the last five years, I have managed the Fulfillment Department for the Life & Health Division of Aon Affinity, generating over 300,000 pieces of mail/emails annually. I have progressively moved the division from a paper to paperless system. Currently, we are growing to a web-based fulfillment system. In 2011, we successfully moved our entire fulfillment vendor operation. I integrated new processes to make it more streamlined and user-friendly. My implementations are opening opportunities to include Social Media, Twitter, Facebook, and the use of QR Codes to link to websites and encourage more customer engagement. We have set up online repositories to provide a more customer-driven experience. I developed my position as a communication hub for other supporting functions, Customer Service, IT, and Underwriting, who have been more able to work with each other to facilitate better business practices. Senior Business Unit relies on my project management to support communications with clients and to come up with innovative ways to increase communications while reducing costs. Before being the Fulfillment Manager, I was in the Client Contact Department, dealing with escalated issues and claims. I worked with our carriers to automate the processes to expedite reporting of claims. I assisted our marketing team with website testing and implementation. Once rollout was complete, I worked to diagnose issues that occurred and reported to my team with solutions. Show less



CommAvia

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Social Media Consultant

  • Jan 2012 - May 2015

  Creation of Social Media Platforms. Integration of Facebook Twitter and Google+ to become complete social media and communication streams. Instructed on how Airports can better use social media to become more engaged with their clients. Creation of Social Media Platforms. Integration of Facebook Twitter and Google+ to become complete social media and communication streams. Instructed on how Airports can better use social media to become more engaged with their clients.



Helispot

• France
• Software Development

• Photo Contributor

  • 2000 - 2003

  Photographer Photographer



The Franklin Mint

• United States
• Financial Services

• Inventory Analyst

  • Apr 1996 - Oct 1999

  Inventory Analyst • handled the distribution of the merchandise to all of the Franklin Mint Retail stores • in charge of stock balancing and product quality issues • worked with the Mail order side of the business as well as all of the senior buyers • generated reports for the marketing and management departments • served as one of two customer service specialists for the retail division • coordinated all outside events for Franklin Mint Retail for the eastern half of United States • arranged for product, brochures, and worked with travel for shows and conventions • handled problems such as billing and quality issues Show less



Montgomery Hobbies Inc.

• Manager

  • 1987 - 1995

  I ran a small retail Hobby shop. I was responsible for inventory and ordering. I also worked with distributors. I was responsible for training all new employees. During my time there I assisted in a major remodeling, as well as the final closing of the store when the owner retired I ran a small retail Hobby shop. I was responsible for inventory and ordering. I also worked with distributors. I was responsible for training all new employees. During my time there I assisted in a major remodeling, as well as the final closing of the store when the owner retired