Experience

Hatch
• India
• Advertising Services
• 1 - 100 Employee
• Customer Success Intern

  • Mar 2023 - Present


JB Hi-Fi

• 1 - 100 Employee

• Retail Salesperson

  • Nov 2021 - Present

  ➢ Utilized the complete five-step sales process to ensure that the full solution is provided to the customer. ➢ This included building rapport, qualifying the sale (recognising their needs), finding a solution, closing the sale, and ensuring post-purchase satisfaction. ➢ Maintained KPIs, including average transaction value, items per sale, attachments per transaction. ➢ Utilized the complete five-step sales process to ensure that the full solution is provided to the customer. ➢ This included building rapport, qualifying the sale (recognising their needs), finding a solution, closing the sale, and ensuring post-purchase satisfaction. ➢ Maintained KPIs, including average transaction value, items per sale, attachments per transaction.



EY

• Entertainment Providers
• 1 - 100 Employee

• Rewards Vacationer - People Advisory Services

  • Dec 2022 - Feb 2023

  ➢ Liaised and built relationships with multiple clients simultaneously. ➢ Designed slide decks and formed reports to help clients understand the impact of CPS 511 on their organization. ➢ Performed quantitative research on renumeration packages of C-suite executives in ASX 300 companies. ➢ Liaised and built relationships with multiple clients simultaneously. ➢ Designed slide decks and formed reports to help clients understand the impact of CPS 511 on their organization. ➢ Performed quantitative research on renumeration packages of C-suite executives in ASX 300 companies.



Amway Australia and New Zealand

• Australia
• Manufacturing
• 1 - 100 Employee

• Retail Assistant

  • Nov 2020 - Dec 2021

  ➢ Built strong relationships and customer loyalty in a retail environment. ➢ Consulted with customers and head office via email, phone, and face to face. ➢ Lead a five-person team through a marketing project aiming to develop and maintain customer loyalty and relationships. ➢ Trained two new workers as retail salespeople. ➢ Built strong relationships and customer loyalty in a retail environment. ➢ Consulted with customers and head office via email, phone, and face to face. ➢ Lead a five-person team through a marketing project aiming to develop and maintain customer loyalty and relationships. ➢ Trained two new workers as retail salespeople.



McDonald's

• 1 - 100 Employee

• Crew Member - Front of House

  • Sep 2016 - Nov 2019

  ➢ Led the front of house during service, resolved problems with customers in an efficient manner. ➢ Handled cash reliably, taught coworkers how to use POS systems, managed inventory and stock. ➢ Led the front of house during service, resolved problems with customers in an efficient manner. ➢ Handled cash reliably, taught coworkers how to use POS systems, managed inventory and stock.