Experience

Strategic Account Management Association

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Assistant Director of Knowledge & Training

  • Sep 2018 - Present

  • Maintain and expand the network of strategic account management knowledge providers• Develop knowledge strategy with Director of Knowledge, Certification, and Training • Assist in the design and programming SAMA’s major meetings • Manage recruitment of presenters, panelists and keynote speakers• Plan and execute all webinars and online training• Identify and address gaps in SAMA’s resource library • Work with Subject Matter Experts to create new resources for SAMA’s resource library• Make recommendations to SAMA Staff on best resources to share with members on various topics• Expand resources in SAMA library to include microlearnings and increased video resources

• Senior Manager of Knowledge, Certification, & Training

  • Feb 2017 - Present

  Same duties as Manager of Knowledge and Programming plus additional duties, including:• Creating SAMA's online learning program, SAMA Academy Online (SAO) • Growing and overseeing all of SAMA's online training and learning initiatives• Overseeing all marketing and promotional activities for all online learning initatives• Tracking financial metrics for online learning program to ensure revenue and attendance goals are met• Creating and launching new online courses with the goal of creating a fully online option for achieving Certification• Ensuing high quality webinar presentations • Hosting and managing all logistics for webinars

• Manager of Knowledge and Programming

  • Mar 2015 - Feb 2017

  • Manage logistics and execution for multiple educational events including the Annual and Pan-European Conferences• Source new content and determine best channel for distribution• Source and manage speakers for educational events• Find and curate relevant content for members• Promote SAMA through content sharing on social media• Develop networking opportunities at Annual and Pan-European conferences



ISSA - The Worldwide Cleaning Industry Association

• United States
• Facilities Services
• 100 - 200 Employee

• Education & Training Manager

  • Jan 2014 - Mar 2015

  • Created and executed a combination live and webinar educational event• Developed and launched new educational products for ISSA members• Daily sales of ISSA educational products and services• Planning and execution of ISSA regional educational events• Planning and execution of all education and training seminars at ISSA's yearly convention• Planning and development of new educational products and services• Working with outside consultants to develop market research reports • Negotiating with vendors, speakers, and event facilities on behalf of ISSA• Perform market research on ISSA members' educational needs

• Account Executive, Environmental Services

  • Jan 2012 - Dec 2013

  • Promotion and business development of ISSA Environmental Services department• Sales and marketing of Environmental Services department• Presented at industry events• Wrote articles for industry publications• Created promotional pieces for the Environmental Services department• Developed a business plan for the Environmental Services department• Performed market research and competitive analysis research • Developed and managed additional programs for the Environmental Services department• Participated in development of long range strategic plan for ISSA

• Customer Service Representative

  • Mar 2010 - Dec 2011

  • Served as Registration Manager for ISSA trade show of over 16,000 attendees• Improved registration process for ISSA trade show• Assisted in the design of the registration website for ISSA show• Redesigned the member benefits page which resulted in 4x the amount of traffic and an increase in benefit usage• Provided sales support for exhibit booth sales team• Assisted in trade show management• Provided customer service to ISSA members• Assisted in increasing ISSA membership under the Director of Membership



Chemco Manufacturing Co

• China
• Machinery Manufacturing

• Buyer

  • Aug 2005 - May 2008

  • Managed day to day purchasing of industrial supplies for distribution• Managed the creation and implementation of e-commerce website for Chemco’s online business segment • Managed day to day purchasing of industrial supplies for distribution• Managed the creation and implementation of e-commerce website for Chemco’s online business segment