Experience

Georgia Facility Services

• United States
• Facilities Services
• 1 - 100 Employee

• Director of Sales and Marketing

  • Sep 2013 - Present

  Highly successful track record of growing revenue in excess of 75% over the past 12 months. And, leading an Operational and Marketing team to exceptional heights. Responsible for planning and implementing sales, marketing, and product development programs. Both short and long range, targeted towards both existing clients, and new markets by performing the following duties personally or through subordinates.Essential Functions:• Director in charge of all sales activities, departments and personnel involved in sales and marketing for Georgia Facility Services.• Provide leadership to the day-to-day operations of the sales department, while maintaining focus on the company’s strategic goals.• Member of the company’s senior executive team.• Report Directly to the Chief Executive Officer/President.• Develop and manage sales and marketing operating budgets.• Analyze sales statistics to determine business growth potential.• Oversee all hiring, training and firing of personnel involved in sales and marketing.• Develop and participate with the senior team, in the development of the strategic marketing plan for the company.• Direct sales and marketing department to achieve objectives established in the company’s strategic plan.• Coordinate sales operations with all other departments/divisions of the Company.• Develop and/or maintain and improve business relations with all customers of Georgia Facility Services.• Seek out and target new customers and new sales opportunities, initiate action plans to approach and secure new business for the company.Competencies:• Business acumen.• Communication Proficiency.• Customer / Client Focus.• Leadership.• Presentation Skills.• Problem Solving / Analysis.• Results Driven.• Strategic Thinker



Roto-Rooter Services Company

• Commercial Sales Manager

  • Apr 2012 - Dec 2012

  - Exceeded $75,000 in weekly commercial sales.- Tracked record of increasing revenue, building strong customer relations.- Worked with 50 commercial customers to determine solutions for their plumbing, sewer and maintenance needs. - Developed, coached, and trained a team of 27 service plumbing technicians to increase market presence through innovative sales techniques.- Cold calling in excess of 50 calls per day to arrange meetings with potential commercial customers to prospect for new business opportunities.



Navy Federal Credit Union

• Delinquency Control Counselor

  • Sep 2010 - Apr 2011

  - Reduced member delinquencies by 35% on outstanding credit card loans. - Reduced member delinquencies by 35% on outstanding credit card loans.



ServiceMaster Professional Cleaning Services

• Director of Sales and Marketing

  • Aug 2005 - Jun 2010

  - Increased new commercial sales by 10%, exceeded $750,000 annually.- Improved company’s competitive advantage in the marketplace by 25%.- Created partnerships with multi-million dollar corporations.- Negotiated long term contract agreements.- Introduced new sales and marketing initiatives. - Accelerated corporate image in the marketplace. - Increased new commercial sales by 10%, exceeded $750,000 annually.- Improved company’s competitive advantage in the marketplace by 25%.- Created partnerships with multi-million dollar corporations.- Negotiated long term contract agreements.- Introduced new sales and marketing initiatives. - Accelerated corporate image in the marketplace.



AAA Auto Club South

• Membership Sales Manager

  • Apr 2002 - Aug 2005

  - Increased new membership Sales by 15%, exceeding $500,000 annually.- Maintained an average closing rate of 84%, 25% higher than company average.- Recruited, supervised and trained six membership sales representatives around a consultative sales approach.- Designed and executed a structured sales process that led to increased product penetrations and profit per deal by 65%.- Established primary marketing events to drive customer retention and increased repeat business by 35%. - Increased new membership Sales by 15%, exceeding $500,000 annually.- Maintained an average closing rate of 84%, 25% higher than company average.- Recruited, supervised and trained six membership sales representatives around a consultative sales approach.- Designed and executed a structured sales process that led to increased product penetrations and profit per deal by 65%.- Established primary marketing events to drive customer retention and increased repeat business by 35%.