Experience

MAC'S Hardware

• Retail

• Store Manager

  • Mar 2021 - Present



Beacon Restoration

• United States
• Construction
• 1 - 100 Employee

• Operations Manager/Project Manager

  • Jan 2020 - Mar 2021



AmeriGas

• United States
• Oil and Gas
• 700 & Above Employee

• Field Safety Manager

  • Oct 2017 - Jul 2019

  • Scripted an innovative meeting concept that engaged all employees to look at and change a culture thatwas then implemented through the entire company.• Implemented Recognition rewards that increased meeting engagement 100%• Invited as speaker at the 2018 Central Region Senior Leadership Conference to present culturechange through employee engagement plan.• Developed and implemented predictive analytics project to view trends in accidents and injuriesto become proactive in preventative measures.• Devised a communication strategy that allowed the areas 12 districts to receive and react within 72hours, decreasing duplicate incidents by 30% year over year.

• District Manager

  • Jan 2015 - Oct 2017

  • Developed consistent pricing strategy to meet and exceed margin objectives by 25%consistently.• Turned around two “meltdown” districts and expanded assets within one year after hire.• Refined service technician pricing sheet with a quick quote look up option that increasedservice technician adaptability and customer confidence.• Chosen to be one of two employees in the company to review, collaborate, and providefeedback before new tracking software was implemented.• Orchestrated new distribution strategy to increase efficient deliveries by 15% year overyear.



Gordmans

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager of Operations

  • Apr 2013 - Jan 2015

  • Managed 50+ employees involved in receiving and frontend operations.• Recruited, hired, and trained new employees for all departments.• Ensured a friendly and energetic customer experience while managing, directing, andcoaching all staff.• Improved inventory control costs by reducing damages write-offs.• Maximized employee schedules, effectively reducing labor costs and increasingproduction and efficiency. • Managed 50+ employees involved in receiving and frontend operations.• Recruited, hired, and trained new employees for all departments.• Ensured a friendly and energetic customer experience while managing, directing, andcoaching all staff.• Improved inventory control costs by reducing damages write-offs.• Maximized employee schedules, effectively reducing labor costs and increasingproduction and efficiency.



Bed Bath & Beyond

• United States
• Retail
• 700 & Above Employee

• Store Manager In Training Program

  • Jul 2012 - Apr 2013

  • Maintained company’s visual merchandise standards for the store, including generalhousekeeping cleanliness using good judgement and teamwork.• Led efforts to ensure profitability, customer satisfaction, and cost-effective store operations.• Effectively used marketing and merchandising skills to grow key soft lines bath section 5%year over year.• Developed a daily/weekly/monthly task folder for soft lines side to increase productivity.• Key driver on leading store resets of three stores in surrounding area.



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Department Manager

  • Dec 2003 - Jul 2012

  • Developed, implemented, and managed individual performance improvement plans.• Wrote, designed and produced monthly business reviews of the department.• Successfully achieved sales plan of two departments who had not hit plan in previous 10 years hrough motivation, support, communication, and training.• Tasked with being a district trainer for newly promoted department managers.• Increased appliance margins through strict markdown strategy.• Dedicated key carrier following and implementing policies and procedures.



JC Penney

• United States
• Individual and Family Services

• Visual Merchandiser

  • Jun 1999 - Dec 2003

  Displayed merchandise such as clothes, accessories and furniture in showcases and on sales floor of retail store to attract attention of prospective customers.Originated display ideas and followed suggestions.Constructed and assembled prefabricated display properties from wood, fabric, glass, paper and plastic, using hand tools.Dressed mannequins for use in displays.Arranged properties, mannequins, furniture, merchandise and backdrops according to prearranged plan or own ideas.

• Loss Prevention Officer

  • Jun 1996 - Jun 1999

  Acted as undercover agent in retail stores to detect employee incompetency and dishonesty.Demonstrated and explained methods of detecting and apprehending shoplifters.Prepared detailed reports concerning matters investigated.