ERP Cloud Project Manager - Senior Consultant

• Oct 2021 - Present

Oracle PMO Consultant

• Jan 2021 - Oct 2021

UK/Europe - Operations Project/Programme Manager

• Oct 2019 - Jan 2021

UK Operational Lead - ERP Oracle cloud services

• Dec 2017 - Jan 2021

Senior Project Manager

• Nov 2015 - Dec 2017

Responsible for significant company-wide projects, typically with large budgets and sizeable implementations. Focused on meeting project commitment's while considering the business priorities and objectives. Leading, developing and implementation of a broad, coordinated set of projects and programmes across multiple business areas.

UK & Ireland, Programme Manager

• Oct 2013 - Sep 2015

Responsible for programme managing all UK & Ireland projects into Self Service and Retail Banking environments. Manage the key customer interfaces and work with the UK sales team to grow the ATM business. Responsible for programme managing all UK & Ireland projects into Self Service and Retail Banking environments. Manage the key customer interfaces and work with the UK sales team to grow the ATM business.

Business Development Manager

• Oct 2007 - Oct 2013

I held two positions at my time with RBS. The first was the Systems & MI Manager where I was responsible for all ATM related change and the core production of management Information. My second and final was the Tesco Bank Maintenance Manager where I managed the ATM's day to day operation for the RBS and G4S contracts. I held two positions at my time with RBS. The first was the Systems & MI Manager where I was responsible for all ATM related change and the core production of management Information. My second and final was the Tesco Bank Maintenance Manager where I managed the ATM's day to day operation for the RBS and G4S contracts.

Product/Support Manager (ATM's)

• Oct 2006 - Oct 2007

My role as Product/Support Manager at Notemachine was to provide the link between Training, Product Support, Technical Knowledge, Parts Requirements, Suppliers and all associated issues that related to ATM uptime and revenue. My role as Product/Support Manager at Notemachine was to provide the link between Training, Product Support, Technical Knowledge, Parts Requirements, Suppliers and all associated issues that related to ATM uptime and revenue.

Customer Service Manager

• Jun 2002 - Oct 2006

I started my ATM career with TRM when I joined in 2002. I held different roles from an Engineer to customer service manager. By the end I was responsible for a small team of engineers that worked in and around London, to increase customer satisfaction and ATM availability. I started my ATM career with TRM when I joined in 2002. I held different roles from an Engineer to customer service manager. By the end I was responsible for a small team of engineers that worked in and around London, to increase customer satisfaction and ATM availability.