Experience

Wolferstans

• United Kingdom
• Law Practice
• 100 - 200 Employee

• Head Of Client Services & Recruitment

  • Sep 2021 - Present

  Wolferstans is proud to be one of the Sunday Times Top 200 Law Firms in the UK and has been a renowned provider of legal services to the community in Plymouth for over 200 years. My role is to drive innovation and continuous improvement in our Client Service proposition, with a view to delivering our vision of “Exceptional Legal Experiences”. To achieve this, I liaise with stakeholders from across the firm and leverage my experience of coaching and change management. I am also responsible for developing the firm’s employer proposition and making Wolferstans an “employer of choice”. This involves reviewing and developing innovative recruitment practices, focused on identifying and attracting top talent whilst offering a great candidate experience.



Tamar HR

• United Kingdom
• Human Resources Services
• 1 - 100 Employee

• Consultant (Talent & HR)

  • Oct 2020 - Sep 2021

  Tamar HR specialise in helping businesses across the South West to get the best from their people, by providing expert support, advice and training. Established in 2005, Tamar HR has grown to be the trusted HR partner for several of the South West’s most successful and expanding businesses. Throughout Devon, Cornwall and Somerset, we have helped local businesses to nurture and grow their people, enabling both employees and companies to develop and thrive. Tamar HR support businesses of all sizes with the following: Recruitment Training Contracts Staff Handbooks/Policy Manuals Disciplinary & Grievance Processes Absence Management Performance Management Major Change Programmes



NFU Mutual

• United Kingdom
• Insurance
• 700 & Above Employee

• Regional Sales Manager (Devon & Cornwall)

  • May 2019 - Oct 2020

  My team helped drive profitable, sustainable growth across Devon & Cornwall by supporting NFU Mutual's Agency Network with strategic, operational and regulatory challenges. As the "heartbeat" of NFU Mutual's presence in rural communities, Agents provide bespoke insurance solutions to our customers and my team ensure that they have the perfect platform from which to deliver exceptional customer outcomes. My team helped drive profitable, sustainable growth across Devon & Cornwall by supporting NFU Mutual's Agency Network with strategic, operational and regulatory challenges. As the "heartbeat" of NFU Mutual's presence in rural communities, Agents provide bespoke insurance solutions to our customers and my team ensure that they have the perfect platform from which to deliver exceptional customer outcomes.



Cornish Mutual

• United Kingdom
• Insurance
• 1 - 100 Employee

• Sales & Operations Manager

  • Jul 2015 - May 2019

• Team Leader

  • Mar 2011 - Jun 2015