Experience

TANDEM GROUP PLC

• United Kingdom
• Consumer Goods
• 1 - 100 Employee

• Showroom Manager

  • Nov 2022 - Present

  As the Showroom Manager for the new store, Electric Life, we've built this from the ground up. A destination to showcase our own products, as well as working closely with some of the best brands in the active industry. As the Showroom Manager for the new store, Electric Life, we've built this from the ground up. A destination to showcase our own products, as well as working closely with some of the best brands in the active industry.



CERTINI BICYCLE COMPANY LIMITED

• United Kingdom
• Sporting Goods
• 1 - 100 Employee

• Sales Manager

  • Apr 2017 - Nov 2022

  At the Specialized concept store, I have been able to adapt my skills in a new atmosphere. Helping with strategizing a yearly plan, we were able to achieve our best year by a significant margin, all whilst maintaining the same head count in store. With an annual turnover of 3 million last year, we made sure we implemented a strong work ethic in face to face sales, telephone communication on all orders and online sales. I am personally very proud of this, having gone from strength to strength whilst many outside supply chain issues were present. Show less



Bikepro Racing

• United Kingdom
• Manufacturing

• Assistant Manager

  • Sep 2016 - Apr 2017

  Here, I was the assistant manager of an independent cycle store. Being directly in charge of the business to business side of retail, I was able to make the store my own, selecting the products from our network of suppliers which I knew would make us a fantastic option for the consumer. Adding my own expertise and experience I was able to implement an immediate strategy, which resulted in the business growing and having its best financial year. Here, I was the assistant manager of an independent cycle store. Being directly in charge of the business to business side of retail, I was able to make the store my own, selecting the products from our network of suppliers which I knew would make us a fantastic option for the consumer. Adding my own expertise and experience I was able to implement an immediate strategy, which resulted in the business growing and having its best financial year.



Halfords

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant Manager

  • Sep 2011 - Aug 2016

  Key Responsibilities • Develop and implement plans to maximize sales and meet or exceed goals and objectives overseeing all store operations • Enhance the customer experience by leading and inspiring the team to provide unsurpassed customer service • Building and recruiting successful store teams, coaching and developing people to aid area succession plan. • Full store accountability for sales results, store team, Trading Account and Health and Safety • Manage and motivate store team to achieve daily sales, and operations targets. • Ensure merchandising standards are maintained as per company standard Key Achievements • Moved sales from 22nd YTD to 6th YTD (In midlands area) • Kpi’s moved from 22nd YTD to 3rd YTD with growth on all individual Kpi’s (in midlands area) • Top 50 performing store for customer feedback • Stock take loss of 0.9, well below company average of 1.3% and previous year 2.1% • Increase of both conversion and ATV since last year Show less