David Niangoran
1st Line Engineer at Priority One IT- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Matthew Jennings
I have been fortunate enough to manage David in his role as a Service Desk Technician at SynergyGroup. David is a hard-working individual who is able to work independently or in a group. His call analytics are always exceptional and his SMART skills mean he has a high ceiling for managing volume on Inbound and Outbound calls for the Service Desk - a value skillset to have. He is eager to learn, picks things up quickly and will also ask for assistance or guidance when he needs it. He has also shown himself to adapt to a fully remote working environment whilst also being an embedded onsite technician at customers to the group. His Technical ceiling is extremely high and I have no doubts he will go on to further succeed at SynergyGroup. I am happy to endorse David and cannot recommend him highly enough in his role.
Matthew Jennings
I have been fortunate enough to manage David in his role as a Service Desk Technician at SynergyGroup. David is a hard-working individual who is able to work independently or in a group. His call analytics are always exceptional and his SMART skills mean he has a high ceiling for managing volume on Inbound and Outbound calls for the Service Desk - a value skillset to have. He is eager to learn, picks things up quickly and will also ask for assistance or guidance when he needs it. He has also shown himself to adapt to a fully remote working environment whilst also being an embedded onsite technician at customers to the group. His Technical ceiling is extremely high and I have no doubts he will go on to further succeed at SynergyGroup. I am happy to endorse David and cannot recommend him highly enough in his role.
Matthew Jennings
I have been fortunate enough to manage David in his role as a Service Desk Technician at SynergyGroup. David is a hard-working individual who is able to work independently or in a group. His call analytics are always exceptional and his SMART skills mean he has a high ceiling for managing volume on Inbound and Outbound calls for the Service Desk - a value skillset to have. He is eager to learn, picks things up quickly and will also ask for assistance or guidance when he needs it. He has also shown himself to adapt to a fully remote working environment whilst also being an embedded onsite technician at customers to the group. His Technical ceiling is extremely high and I have no doubts he will go on to further succeed at SynergyGroup. I am happy to endorse David and cannot recommend him highly enough in his role.
Matthew Jennings
I have been fortunate enough to manage David in his role as a Service Desk Technician at SynergyGroup. David is a hard-working individual who is able to work independently or in a group. His call analytics are always exceptional and his SMART skills mean he has a high ceiling for managing volume on Inbound and Outbound calls for the Service Desk - a value skillset to have. He is eager to learn, picks things up quickly and will also ask for assistance or guidance when he needs it. He has also shown himself to adapt to a fully remote working environment whilst also being an embedded onsite technician at customers to the group. His Technical ceiling is extremely high and I have no doubts he will go on to further succeed at SynergyGroup. I am happy to endorse David and cannot recommend him highly enough in his role.
Credentials
-
CompTIA A+ ce Certification
CompTIAJan, 2021- Oct, 2024 -
CompTIA Network+ ce Certification
CompTIAJan, 2021- Oct, 2024
Experience
-
Priority One IT
-
United Kingdom
-
Information Technology & Services
-
1 - 100 Employee
-
1st Line Engineer
-
Feb 2023 - Present
-
-
-
SynergyGroup
-
United Kingdom
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Service Desk Technician
-
Mar 2021 - Feb 2023
-
-
-
Ahi Poké
-
Hospitality
-
1 - 100 Employee
-
Team Member
-
Mar 2018 - Jul 2020
-
-
-
Primark
-
Ireland
-
Retail
-
700 & Above Employee
-
Retail Assistant
-
Jun 2017 - Feb 2018
-
-
-
Thomas Reuters
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Volunteer Assistant
-
Aug 2015 - Aug 2015
-
-
Education
-
ITonlinelearning ltd
IT Technician Traineeship -
London South Bank University
Bachelor's degree, Business Information Technology