David Morton
Team Lead, Senior Security Engineer at Genesys | Interactive Intelligence- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
French -
Topline Score
Bio
Credentials
-
GIAC Certified Incident Handler (GCIH)
GIACSep, 2016- Nov, 2024 -
Cisco Certified Network Associate
CiscoJul, 2014- Nov, 2024 -
CompTIA Security+
CompTIADec, 2013- Nov, 2024
Experience
-
Genesys | Interactive Intelligence
-
United States
-
Software Development
-
200 - 300 Employee
-
Team Lead, Senior Security Engineer
-
Apr 2021 - Present
Lead a team of security engineers that ensure proper monitoring of the Genesys Cloud platform, monitoring application and system activity logs for potential threats, performing internal/external vulnerability assessments, working with cross-funtional teams, and evaluation of security controls and ensuring effectiveness.Maintain PureCloud accounts by auditing and deleting accounts and/or group membership.Review, evaluate, recommend new and alternative security tooling as appropriate.Write Incident and Event Play Books.Monitor the security of AWS environments.Respond to security events, analyze, and escalate where appropriate.Support compliance audits with generation of evidence and/or demonstration of system settings & controls.Work with teams on new requirements and ensure work is tracked and delivered.Represent Genesys Cloud at third party and internal audits, providing evidence upon request.Understand & comply with PCI, HIPAA Security and Privacy Laws.Mentor and provide guidance to other team members. Show less
-
-
Senior Security Engineer
-
Feb 2020 - Apr 2021
Maintain PureCloud accounts by auditing and deleting accounts and/or group membership.Update and/or create process documentation and knowledge-base articlesMonitor the security of AWS environments.Monitor application and system activity logs for potential threats.Perform internal/external vulnerability assessments and work with development teams on remediations.Respond to security events, analyze, and escalate where appropriate.Support compliance audits with generation of evidence and/or demonstration of system settings & controls.Understand & comply with PCI, HIPAA Security and Privacy Laws.Mentor and provide guidance to other team members. Show less
-
-
Security Engineer
-
Apr 2019 - Feb 2020
Maintain PureCloud accounts by auditing and deleting accounts and/or group membership.Update and/or create process documentation and knowledge-base articlesMonitor the security of AWS environments.Monitor application and system activity logs for potential threats.Perform internal/external vulnerability assessments and work with development teams on remediations.Respond to security events, analyze, and escalate where appropriate.Support compliance audits with generation of evidence and/or demonstration of system settings & controls.Understand & comply with PCI, HIPAA Security and Privacy Laws. Show less
-
-
Associate Security Engineer
-
Jun 2017 - Apr 2019
Maintain PureCloud accounts by auditing and deleting accounts and/or group membership.Update and/or create process documentation and knowledge-base articlesMonitor the security of AWS environments.Monitor application and system activity logs for potential threats.Perform internal/external vulnerability assessments and work with development teams on remediations.Respond to security events, analyze, and escalate where appropriate.Support compliance audits with generation of evidence and/or demonstration of system settings & controls.Understand & comply with PCI, HIPAA Security and Privacy Laws. Show less
-
-
Security Operations Analyst
-
Jan 2015 - Jun 2017
Engage in proactive and reactive security systems monitoring to respond to alerts and triage issues/incidents, respond accordingly to initiate the Incident Management processes, and promptly escalate unresolved issues by assigning to the appropriate teams and passing along pertinent information.Maintain PureCloud accounts by creating, modifying and deleting accounts and/or group membership.Update and/or create process documentation and knowledge-base articlesRecommend tuning of Monitoring and Intrusion Prevention Systems based on false positives.Perform and tune vulnerability scan and penetration testing procedures inside and outside the environment. Show less
-
-
-
Fidelity Investments
-
United States
-
Financial Services
-
700 & Above Employee
-
Technical Intern
-
May 2014 - Nov 2014
Work with engineers to test multiple products and functionality of features such as SCCM, EscapeNG, McAfee migration project, 802.1x access control, and creating scripts via Powershell and Python scripting languages. Work with engineers to test multiple products and functionality of features such as SCCM, EscapeNG, McAfee migration project, 802.1x access control, and creating scripts via Powershell and Python scripting languages.
-
-
-
East Carolina University
-
United States
-
Higher Education
-
700 & Above Employee
-
Student Technician
-
Aug 2012 - Dec 2013
Provided classroom support for over 300 classrooms on campus. Answered phone calls from students and teachers who needed technical assistance. Provided quarterly preventative maintenance to every classroom on campus by maintaining system and overhead projector health. Provided classroom support for over 300 classrooms on campus. Answered phone calls from students and teachers who needed technical assistance. Provided quarterly preventative maintenance to every classroom on campus by maintaining system and overhead projector health.
-
-
Education
-
2016 - 2018
Capitol College
Master of Science (M.S.), Cyber and Information Security -
2012 - 2014
East Carolina University
Bachelor of Science (B.S.), Information and Computer Technology -
2010 - 2012
Wake Technical Community College
Associate of Science (A.S.), Sciences
Community
