Experience

VASTEC

• United States
• Information Technology & Services
• 100 - 200 Employee

• Project Manager - Data Management & Imaging Operations

  • ‏سبتمبر 2012 - - الحالي

  • Manage all day to day operations, interaction, processes, providing superior imaging services for a highly secure government contracted clients.• Provided imaging on high levels of documents from the banking industry, including familiarity with financial institution documents such as loan and asset documents and files, board and management committee minutes, copies of audits, examinations, legal cases, legal opinions, court docs, claims, medical docs, and 35mm medical slides.• Provided imaging for various types of asset file documentation including items related to consumer, residential, commercial, and construction type loans and owned real estate.• Capable of recognizing and accurately naming distinct types of loan and owned real estate documents not limited to commercial, consumer, construction and real estate assets, banking industry, including familiarity with financial institution documents such as loan and asset documents and files, board and management committee minutes, copies of audits, examinations, legal cases, legal opinions, court documents and claims per the required indexing standard for each project.• Processed and prepared routine reports, and metrics with proficiency in MS Office MS Excel.• Leading several teams of document imaging and indexing personnel on site and off site locations.• Provided most of the IT operations, troubleshooting of all computer systems and the imaging equipment.• Experience with multiple imaging programs, scanners, optical character recognition (OCR), bates numbering, and encryption software.• Managed uploads and downloads of files and documents being transferred via a sFTP site.• Perform and implement off site imaging project trips for different government clients.• Contractor support for the FDIC-DDR and FDIC-OIG in Dallas, DHS-ICE, DCMA in Houston, DODEA, Walter Reed Medical Center in Washington D.C. and Wright Patterson Air Force Base. Possess Public Trust SF-85 & National Security SF-86 Clearances.



First Preston HT

• United States
• Real Estate
• 1 - 100 Employee

• Call Center Representative

  • ‏يناير 2011 - ‏مارس 2012

  Provided customer service thru phone, email, and chat.Answered various questions pertaining to HUD properties and other marketed real estate.Assisted customers in contract creation, password resets, and escalation of calls to various departments.High volume of data entry in customer tracking system.Provided reception area coverage. Provided customer service thru phone, email, and chat.Answered various questions pertaining to HUD properties and other marketed real estate.Assisted customers in contract creation, password resets, and escalation of calls to various departments.High volume of data entry in customer tracking system.Provided reception area coverage.



Behringer

• United States
• Investment Management
• 100 - 200 Employee

• Document Imaging Operations Administrator / Technical Operations Database Associate

  • ‏يوليو 2005 - ‏أبريل 2010

  Administrated all areas of document imaging of all client files from file cabinets and incoming mail.Installed all scanning software and hardware.Worked with the HTML designer to design the document imaging search system.Supervised 7 personnel and work stations..Processing of all incoming mail to be sorted, prepared, and scanned into the system.Maintained all information inputted in the imaging system.Maintained all scanners for proper working efficiency.Created all operations manuals for the procedures on how to use the system.Trained all departments in the use of the document imaging system.Maintained and verified all customer data in the various databases as well.Data entry of information in the various databases.



Odyssey Healthcare

• Accounts Payable Imaging Associate

  • ‏فبراير 2003 - ‏مايو 2005

  Assisted in the daily operation of accounts payables.Processing incoming AP mail to be sorted and scanned.Processed all AP material through a document imaging software collator for 80 locations.Sorted and scanned information to the correct AP individual for payment.Helped process weekly check run by running checks through mail folding machine.Maintained all systems including fax machines, computers, printers, and scanners.Ordered supplies for AP department. Assisted in the daily operation of accounts payables.Processing incoming AP mail to be sorted and scanned.Processed all AP material through a document imaging software collator for 80 locations.Sorted and scanned information to the correct AP individual for payment.Helped process weekly check run by running checks through mail folding machine.Maintained all systems including fax machines, computers, printers, and scanners.Ordered supplies for AP department.



Public Consulting Group

• United States
• Professional Services
• 700 & Above Employee

• Scanning & Mailroom Coordinator

  • ‏ديسمبر 1999 - ‏أغسطس 2002

  Daily retrieval and distribution of all incoming mail and outgoing mail.Utilizing mail folding inserter postage machine to send out surveys and enforcement letters.Sorting of all Insurance survey and enforcement letters for the purposes of scanning.Scanning all insurance adds in the database to match barcodes with SSN’s. Data entry of information into the local database server.Verified CD-R backup were done nightly for the server, if not did it manually.Trained new and existing employees in all areas of the department.



Plaques Plus, Inc.

• Graphic Designer & Laser Engraver

  • ‏مارس 1998 - ‏نوفمبر 1999

  Using computer graphics with CorelDraw 7.0, 8.0, Corel Photopaint 7.0, and Universal Laser 100-watt and 25-watt systems for the purpose of creating executive awards or trophies. Responsibilities involve setting up detailed graphic layouts, for awards to be etched and engraved with either Laser or Rotary engravers. Responsible for writing up orders, getting customer approval for various items to be etched in to glass, acrylic, wood, plastic, metal and marble. Other responsibilities include industrial sandblasting, use of hand on and hand held machinery for assembly of multiple orders. Plus calling customers for pickup by approved deadlines.



POS Ribbon Supply, Inc.

• Graphic Artist

  • ‏نوفمبر 1997 - ‏مارس 1998

  Utilizing PC computer graphics with CorelDraw 5.0 and Corel Photopaint 5.0 to create detailed colorful layouts for business cards, brochures, quotes, and labels to be sent to various customers. Utilizing PC computer graphics with CorelDraw 5.0 and Corel Photopaint 5.0 to create detailed colorful layouts for business cards, brochures, quotes, and labels to be sent to various customers.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Graphic Illustrator

  • ‏يناير 1996 - ‏نوفمبر 1997

  Utilizing computer graphics equipment on an IBM Personal Computer to create freehand drawings, graphs, charts, tables, commercial art, icons, and documentation including downloaded images. Fluent in various IBM related software on a LAN based operating system. Knowledgeable in Freelance Graphics for Windows 2.1, Freelance Graphics for OS/2, CorelDraw Version 5.0, Corel Photopaint Version 5.0 and DOS. Work moderately in Microsoft Word, Lotus Word Pro, WordPerfect, VM/OV, Lotus Notes, 4.5, TAP2, and Web explorer. Customer service, proofing reading and logging in and out jobs submitted by on site customers.



Mack Farms

• Heavy Machinery & Agricultural Operations

  • ‏نوفمبر 1987 - ‏ديسمبر 1995

  Operations involve various Heavy Machinery (John Deere 4630, 4430, and 4455 FWD), implements from planters, spray rigs, groundbreakers, and other industrial machinery. Repair and maintain all industrial equipment for proper running conditions. Experience with using welding and blowtorch metal work equipment. Operations involve all areas of agriculture pertaining to botanicals, grains, cotton, corn, and citrus. Which involve planting, irrigation, and harvesting. Other operations involve the special handling of various insecticides, fertilizers, and other hazardous chemicals.