DAVID KUOCH
Manager, Technology & Product Business Operations at Sterling- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Certified Scrum Master
-
Experience
-
Sterling
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Manager, Technology & Product Business Operations
-
Oct 2021 - Present
Promoted to manager of business tech operation - solution architect and implementation leader by elevating practices, defining new processes, solving complex problems, developing strategic procedures to increase efficiency and productivity, and integrating solution to improve our overall Client-facing experiences and internal stakeholders' operations• Implementation owner and global incident manager for 24/7 response team• ITGC transformation leader for product and technology• Release manager architect interfacing with all Products and Technology; 2500+ releases yearly across 15+ engineering teams worldwide • Management and Atlasssian tool owner across Sterling eco-system• Champion of road mapping and portfolio planning inclusive of financials, data governance, setup, analysis management, and high-level project health Show less
-
-
Program Manager and Agile Transformation Leader
-
May 2019 - Oct 2021
Partner with product and technology leadership to ensure a consistent, transparent, and efficient approach to delivering value to the business organization. Key accountabilities include: Strategy, Governance, Portfolio Management, Communications, Agile Best Practices and Process Champion. Direct a global team of Engineering, Scrum Masters, Project Managers and Incident Managers to achieve optimal performance and uptime for applications supporting large-scale software, applications/development and infrastructure initiatives associated with the global enterprise technology and product organization.• Partner with stakeholders to define team vision, mission, and minimal viable investments (MVI) and solutions and standards for global enterprise technology teams.• Developed the Community of Practice Program for Product Owners and Scrum Masters to establish guidelines, build consensus, design dashboards for metrics and key performance indicators (KPIs), increase communication and productivity for the organization.• Coach agile teams in best practices to facilitate, gather metrics, develop value stream maps and provide reporting to senior leadership and stakeholders.• 2020 - AWS migration, Looker Integration and Release Management programming• Lead global initiatives to automate/modernized testing framework and reduce process hand-offs and cycle time by >65%.• Key contributor in 2019 Portfolio Budget: $1.4M: Team: 35 resources on cross-matrixed teams Show less
-
-
-
CNN
-
United States
-
Broadcast Media Production and Distribution
-
700 & Above Employee
-
Senior Project Manager / Delivery Lead
-
May 2017 - May 2019
Senior project manager for all OTT: AppleTVOS & Classic, SamsungTV, Roku, Fire TV, Android TV and CNNGoWeb on CNN Digital. Senior project manager for all OTT: AppleTVOS & Classic, SamsungTV, Roku, Fire TV, Android TV and CNNGoWeb on CNN Digital.
-
-
-
20th Century Studios
-
United States
-
Media Production
-
700 & Above Employee
-
Senior Technical Project Manager
-
Aug 2016 - Apr 2017
Responsible for driving and executing video technology-related projects within Digital Consumer Group, managed connected device applications for its various network apps. Project manager for authentication projects on (FX, NatGeo, Fox Broadcasting, Fox Sports and BTN) on web, mobile (IOS and Android) and connected devices (Apple TV, Fire TV, Roku, Android TV, Samsung TV/BR and Xbox360/One) • Manage integration, on-boarding and programming updates for NCTC/MVPDs across all Fox platforms and devices • Collaborate with product management to facilitate updates in-market mobile apps (including FOX NOW, FXNOW and Nat Geo TV) across platforms and devices • Manage vendors and cross functional teams responsible for working with advertising technology, business development, video operations, and design Show less
-
-
-
Nordstromrack.com | HauteLook, a Nordstrom Company
-
United States
-
Internet Publishing
-
300 - 400 Employee
-
Senior Technical Project Manager
-
Sep 2015 - Aug 2016
Responsible for SDLC integration for Warehouse Management Systems (WMS) and (WCS) Warehouse Control System expansion in Hautelook/NordstromRack 1.1M sq. foot fulfillment center. Enterprise Application Development and Enterprise Resource Planning (ERP) to support Nordstrom end-to end business business processes, systems touchpoint and supply chain centers. • Manage and coordinate engineering projects from concept to delivery, including detailed design, loading up sprint/kanban boards/product backlog, and leading daily scrums/standups • Lead a team of 20 engineers on-site and off-shore with clear understanding of requirements to achieve complex project goals • Collaborate with stakeholders to gather clear requirements and translate them into quality product releases • Lead in developing Enterprise Project Management (PMO) in establishing project management culture, team dynamics, and decision making processes Show less
-
-
-
Fandango
-
United States
-
Technology, Information and Internet
-
200 - 300 Employee
-
Senior Project Manager
-
Mar 2015 - Sep 2015
Responsible for project management, process, adoption, best practices and doing what it takes to get the job done. • Manage and coordinate entire lifecycle and engagement on cross-platform development of new feature releases • Coordinate and sync iOS, Android, Mob-Web and Content Engagement teams (consistent 5 star rating on Google Play and App Store) • As Scrum Master and leader, run daily stand-ups, weekly backlog grooming and ceremonies (commitment, retro, etc) • Provide scheduling, report status, track progress and velocity, coach and celebrate milestones achieved and other successes • Maintain calm and being a servant leader for three incredibly talented teams Fandango helps movie fans discover, buy tickets and share their passion for movies in a more engaging and interactive way. Fandango entertains, informs and guides film fans with must-see trailers and movie clips, exclusive and original content, insider news and expert commentary. We make it easy to find and buy the right movie at the right time, with showtimes and ticketing to more than 26,000 screens nationwide. Fandango is available online, and through our award-winning mobile and connected television apps with over 46 million downloads and counting is the go-to destination for more than 36 million moviegoers each month. Show less
-
-
-
YP, The Real Yellow Pages®
-
United States
-
Advertising Services
-
700 & Above Employee
-
Senior Technical Project Manager
-
Feb 2013 - Feb 2015
Responsible for project management in Consumer Product Platform on Data Systems Team consisting of 45 engineers responsible for building the data systems and tools within YP's Consumer Technology Office. • Partner with engineering, QA, Web, App Services and Search and other cross-functional teams and business units in digital, online and mobile marketplace - Develop high volume, high performance scalable systems and building new product ideas and internal tools for high-speed data processing - Drive accountability for the accomplishment of deliverables, work packages and overall business solutions, including tracking of project progress and assessing project trade-offs across scope, timing, and resources - Serve as a communication hub for program status across various business units • Develop program roadmap, project plans, deliver milestones, and ensure that all teams have the information needed to make informed decisions - Lead and/or contribute as an individual resource or subject matter specialist to cross-functional projects with regards to dates, risks, impact and schedules - Demonstrate technical comprehension and system knowledge as required to successfully, capture, formalize, document, integrate, version-control, and evangelize project solution YP is one of the largest local search, media and advertising companies in North America. The company creates local search and advertising products that encourage consumers to discover and engage with local businesses across online, print and mobile platforms. YP's suite of local offerings includes its flagship products YP.com, YP Local Ad Network, the popular YPmobile app and The YP Real Yellow Pages®, the largest print directory in the world by advertising revenue. YP.com, which attracts over 30 million monthly online unique visitors, is also accessed by millions of users each month via the mobile web. Show less
-
-
-
HolisticMD
-
United States
-
Wellness and Fitness Services
-
Senior Technical Project Manager
-
Aug 2011 - Dec 2012
HolisticMD is the ultimate holistic health resource for patients, practitioners and organizations. We offer researched, credible information, tools for managing your health, intelligent support and pertinent education to those seeking information on integrative health and wellness. Our content from leading holistic healthcare providers is both timely and credible, and we connect you with health practitioners of complementary and alternative, integrative and conventional medicine who have joined to merge their training and expertise with the healthcare needs of patients. Show less
-
-
Education
-
1989 - 1994
UCLA
B.S, Political Science -
2002 - 2006
Emperor's College of Traditional Oriental Medicine
Master's degree, Acupuncture and Oriental Medicine
Community
