Experience

Axena Health

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Director, Commercial Applications, Reporting & Analytics

  • Feb 2023 - Present



Renovia Inc.

• United States
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Director, Commercial Applications, Reporting and Analytics

  • Jan 2019 - Sep 2022

  Lead IT Resource responsible for implementation of all commercial applications. Led a project implementing a reimplementation of Salesforce CRM platform based on best practices. Responsible for Marketing Automation Suite including deployment and configuration of Redpoint Data Management and Redpoint Interactive. Led a team of 6 across all facets of Information Technology including Reporting, Data Science, Salesforce, and Infrastructure. Key Deliverables: • Manage an annual budget of… Show more Lead IT Resource responsible for implementation of all commercial applications. Led a project implementing a reimplementation of Salesforce CRM platform based on best practices. Responsible for Marketing Automation Suite including deployment and configuration of Redpoint Data Management and Redpoint Interactive. Led a team of 6 across all facets of Information Technology including Reporting, Data Science, Salesforce, and Infrastructure. Key Deliverables: • Manage an annual budget of $6mm+ • Lead a team of 6 including responsibilities for hiring and termination • RFP, Selection, and negotiations for major vendors (Salesforce Partner, Telephony) • Project lead and development of Salesforce • RFP, Selection, and implementation of Redpoint Data Management and Interaction (ETL and Marketing) • Deployment and development of Tableau – Corporate Dashboards • Integration with external vendors via API and File Transfers • Incentive Compensation planning and Revenue Forecasting • Member of key transition team to pivot commercial strategy Show less Lead IT Resource responsible for implementation of all commercial applications. Led a project implementing a reimplementation of Salesforce CRM platform based on best practices. Responsible for Marketing Automation Suite including deployment and configuration of Redpoint Data Management and Redpoint Interactive. Led a team of 6 across all facets of Information Technology including Reporting, Data Science, Salesforce, and Infrastructure. Key Deliverables: • Manage an annual budget of… Show more Lead IT Resource responsible for implementation of all commercial applications. Led a project implementing a reimplementation of Salesforce CRM platform based on best practices. Responsible for Marketing Automation Suite including deployment and configuration of Redpoint Data Management and Redpoint Interactive. Led a team of 6 across all facets of Information Technology including Reporting, Data Science, Salesforce, and Infrastructure. Key Deliverables: • Manage an annual budget of $6mm+ • Lead a team of 6 including responsibilities for hiring and termination • RFP, Selection, and negotiations for major vendors (Salesforce Partner, Telephony) • Project lead and development of Salesforce • RFP, Selection, and implementation of Redpoint Data Management and Interaction (ETL and Marketing) • Deployment and development of Tableau – Corporate Dashboards • Integration with external vendors via API and File Transfers • Incentive Compensation planning and Revenue Forecasting • Member of key transition team to pivot commercial strategy Show less



60:40 Consulting.com

• Windham, NH

• President

  • Nov 2016 - Dec 2018

  Sole Proprietor Consulting performing IT and Operational services. Clients and projects include: Company in conceptual stage: • Create IT Strategy for Business Plan in Health Information Industry Major life science company: • Gather requirements and produce RFP for Marketing Stack • Marketing Automation Design and Development • Design 360 Database for Sales and Marketing • Data Analytics Life science company: • Manage IT Infrastructure • Data and… Show more Sole Proprietor Consulting performing IT and Operational services. Clients and projects include: Company in conceptual stage: • Create IT Strategy for Business Plan in Health Information Industry Major life science company: • Gather requirements and produce RFP for Marketing Stack • Marketing Automation Design and Development • Design 360 Database for Sales and Marketing • Data Analytics Life science company: • Manage IT Infrastructure • Data and System Management for Pilot Project with UK NHS Major life science company: • Provide operational support for new product launch Pre-commerialization life science company: • Design operational service delivery system • Write Strategic IT plan and budget • Develop consumer targeting analysis Major life science company: • Application design for Technical Support Group Show less Sole Proprietor Consulting performing IT and Operational services. Clients and projects include: Company in conceptual stage: • Create IT Strategy for Business Plan in Health Information Industry Major life science company: • Gather requirements and produce RFP for Marketing Stack • Marketing Automation Design and Development • Design 360 Database for Sales and Marketing • Data Analytics Life science company: • Manage IT Infrastructure • Data and… Show more Sole Proprietor Consulting performing IT and Operational services. Clients and projects include: Company in conceptual stage: • Create IT Strategy for Business Plan in Health Information Industry Major life science company: • Gather requirements and produce RFP for Marketing Stack • Marketing Automation Design and Development • Design 360 Database for Sales and Marketing • Data Analytics Life science company: • Manage IT Infrastructure • Data and System Management for Pilot Project with UK NHS Major life science company: • Provide operational support for new product launch Pre-commerialization life science company: • Design operational service delivery system • Write Strategic IT plan and budget • Develop consumer targeting analysis Major life science company: • Application design for Technical Support Group Show less



ABCODIA LIMITED

• Medical Device
• 1 - 100 Employee

• VP, Global Information Technology and Operations

  • Aug 2015 - Nov 2016

  Abcodia, Ltd. is a pre-commercial UK based startup. Recruited to build US branch IT stack from scratch in 4 months, including Infrastructure, telecom, and applications. Key projects included: • Design and manage development of Microsoft Dynamics CRM leveraging UK based vendors • RFP, Selection, and implementation of telecom vendor • RFP, Selection and implementation of hosting provider and secure WAN • Configuration of Cisco Switches including VLAN and Traffic… Show more Abcodia, Ltd. is a pre-commercial UK based startup. Recruited to build US branch IT stack from scratch in 4 months, including Infrastructure, telecom, and applications. Key projects included: • Design and manage development of Microsoft Dynamics CRM leveraging UK based vendors • RFP, Selection, and implementation of telecom vendor • RFP, Selection and implementation of hosting provider and secure WAN • Configuration of Cisco Switches including VLAN and Traffic Shaping • Design and manage development and launch of Summit LIS • Develop integration between CRM, LIS, Website and Vendors using SSIS • Develop Data Warehouse • Implement Marketing Analytics/ KPI Reporting using SSRS and SPSS • Develop policies and procedures to drive appropriate security and use of corporate resources • Design and implement backup procedures to protect corporate IP and assets • Manage IT, Customer Service, and Lab Operations for US and UK branches • Ensure compliance with HIPPA, PCI, UK Data Protection Act, CLIA • Manage permitting process per individual State Regulations for clinical laboratories • Manage Laboratory Staff (2), Customer Service (1) Abcodia ceased commercial operations in November, 2016. Show less Abcodia, Ltd. is a pre-commercial UK based startup. Recruited to build US branch IT stack from scratch in 4 months, including Infrastructure, telecom, and applications. Key projects included: • Design and manage development of Microsoft Dynamics CRM leveraging UK based vendors • RFP, Selection, and implementation of telecom vendor • RFP, Selection and implementation of hosting provider and secure WAN • Configuration of Cisco Switches including VLAN and Traffic… Show more Abcodia, Ltd. is a pre-commercial UK based startup. Recruited to build US branch IT stack from scratch in 4 months, including Infrastructure, telecom, and applications. Key projects included: • Design and manage development of Microsoft Dynamics CRM leveraging UK based vendors • RFP, Selection, and implementation of telecom vendor • RFP, Selection and implementation of hosting provider and secure WAN • Configuration of Cisco Switches including VLAN and Traffic Shaping • Design and manage development and launch of Summit LIS • Develop integration between CRM, LIS, Website and Vendors using SSIS • Develop Data Warehouse • Implement Marketing Analytics/ KPI Reporting using SSRS and SPSS • Develop policies and procedures to drive appropriate security and use of corporate resources • Design and implement backup procedures to protect corporate IP and assets • Manage IT, Customer Service, and Lab Operations for US and UK branches • Ensure compliance with HIPPA, PCI, UK Data Protection Act, CLIA • Manage permitting process per individual State Regulations for clinical laboratories • Manage Laboratory Staff (2), Customer Service (1) Abcodia ceased commercial operations in November, 2016. Show less



PerkinElmer

• United States
• Biotechnology Research
• 700 & Above Employee

• Sr. Manager Analytics, Diagnotics, North America

  • Mar 2008 - Aug 2015

  Lead analytics for Diagnostics Division, North America. Responsibilities: • Develop 10 year strategic IT plan for North America – Diagnostics • Manage server infrastructure for SQL Server and Reporting Applications • Lead Implementation of Insurance Billing Software including testing, validation, and migration • Development of Data Warehouse and reporting using SSIS and Business Objects • Create KPI Suite and compile data using T-SQL, Reporting using Crystal… Show more Lead analytics for Diagnostics Division, North America. Responsibilities: • Develop 10 year strategic IT plan for North America – Diagnostics • Manage server infrastructure for SQL Server and Reporting Applications • Lead Implementation of Insurance Billing Software including testing, validation, and migration • Development of Data Warehouse and reporting using SSIS and Business Objects • Create KPI Suite and compile data using T-SQL, Reporting using Crystal Reports • Segmentation analysis on Cord Blood banking using IBM SPSS • Drive continuous improvement resulting in a 37% increase in Customer Satisfaction • Drive logistics process improvement achieving a 23% reduction in per unit transportation cost • Develop RFP for Insurance Billing Software • Price Sensitivity analysis for new product launch • Lead a team to investigate potential acquisitions, partnerships, or license agreements • Develop a financial and operational model to move to a multi-product offering • Implement voice of the customer including survey design, execution, and data analysis • Manage Project Manager (1), Data Analyst (1)

• Commercial Applications Manager

  • Sep 2004 - Mar 2008

  Manage the Application Development Team Responsibilities: • Hiring and management of 4 Siebel Developers • Responsible for change control and project manager for Siebel CRM and related applications • Manage Infrastructure for application servers and backups • Ensure 7x24x365 application and related infrastructure support • Manage vendors and compliance with SLA • Design and build reporting infrastructure including Data Warehouse and Crystal Reports • Design team for… Show more Manage the Application Development Team Responsibilities: • Hiring and management of 4 Siebel Developers • Responsible for change control and project manager for Siebel CRM and related applications • Manage Infrastructure for application servers and backups • Ensure 7x24x365 application and related infrastructure support • Manage vendors and compliance with SLA • Design and build reporting infrastructure including Data Warehouse and Crystal Reports • Design team for PeopleSoft financials • Lead integration developer using Microsoft DTS • Perform data analysis for Sales, Marketing, and Finance • Manage Siebel Developers (4)

• Manager, Application and Database

  • Nov 2000 - Sep 2004

  Recruited to manage new Siebel CRM Implementation. Responsibilities: • Key member of implementation team for Siebel CRM, facilitating CAGR of 1200% over 5 years. • Managed hardware and software for all commercial applications • Assumed responsibility for application and related systems upon system launch. • Developed integration between CRM, Peopleosft, and Vendors using DTS



iSalvex, Inc.

• IT Manager

  • Jul 1999 - Nov 2000

  Managed corporate windows infrastructure. Advised Senior Management on strategic IT initiatives. Led development and integration of key systems. Managed marketing execution. Company did not receive funding and closed. Managed corporate windows infrastructure. Advised Senior Management on strategic IT initiatives. Led development and integration of key systems. Managed marketing execution. Company did not receive funding and closed.



e-Wood.com

• Network and Database Administrator

  • Jul 1998 - Jul 1999

  Managed corporate windows infrastructure. Advised Senior Management on strategic IT initiatives. Led development and integration of key systems. Managed marketing execution. Managed corporate windows infrastructure. Advised Senior Management on strategic IT initiatives. Led development and integration of key systems. Managed marketing execution.



Resources, Business Management and Properties

• Assistant Systems Administrator

  • Jan 1994 - Jul 1998

  Managed client/server infrastructure. Introduced new technologies (SQL Server, MS Exchange) to increase productivity. Maintained telecommunications and voicemail system. Developed corporate web presence. Managed client/server infrastructure. Introduced new technologies (SQL Server, MS Exchange) to increase productivity. Maintained telecommunications and voicemail system. Developed corporate web presence.