Experience

Aureon Consulting
• United States
• Staffing and Recruiting
• 1 - 100 Employee
• Client Technology Support Analyst

  • Jun 2023 - Present


Wellmark YMCA TKD Club

• Assistant Instructor

  • Jul 2020 - Present

  Assistant Instructor to Grandmaster Udell Cason Jr. at the Wellmark YMCA. We have students from 6 to 60 years old and welcome families to participate together. Assistant Instructor to Grandmaster Udell Cason Jr. at the Wellmark YMCA. We have students from 6 to 60 years old and welcome families to participate together.



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Tech Operations Sr Analyst

  • Jun 2020 - May 2023

  Provided break/fix support, using diagnostic tools to troubleshoot PC desktops, laptops, virtual machines, VOIP/softphones and peripheral hardware, software applications, and related network problems for onsite and remote users. • New system setups and moves, resolving issues or escalating as needed, installing patches, upgrades, software deployments, installations, repairs, and preventive maintenance on desktop hardware and related systems. • Participated in Life Cycle Replacement program to upgrade/replace older computers along with transferring data from the old machine. Show less



Berkshire Hathaway HomeServices First Realty

• Real Estate
• 1 - 100 Employee

• Realtor

  • Jan 2019 - May 2020

  Full-time Realtor specializing in residential real estate, which includes single family, town homes and condos. I represent both buyers and sellers with re-sale and new construction properties. Full-time Realtor specializing in residential real estate, which includes single family, town homes and condos. I represent both buyers and sellers with re-sale and new construction properties.



Teksetra (formerly BLM Technologies, Inc.)

• Field Tech

  • Nov 2015 - May 2020

  Experienced Field Technician providing onsite computer, software, POS and phone support, troubleshooting and installation services. Good customer relations skills were also a must for this role as I was representing companies to their end-users. • Multiple assignments to go into companies and disconnect computers and phones, bundle it up for moving and then reconnect the equipment in the new office and verifying that the computer is working afterwards. • Contracted to work on a printer replacement project to install and reconfigure printers and to help users get mapped to the new printers. • Contracted to replace multiple pin pad units in bank branches around Iowa that involves disconnecting the old equipment and replacing it with a new unit, including running/fishing new cables, and then working with the bank tellers to verify that all units were working correctly. • Contracted to replace a server power supply in a multiple server environment. Show less



South Y TKD

• Head Instructor

  • Apr 2012 - Jul 2019

  Former Head instructor at the South Y Taekwondo club at the South Suburban YMCA from 2012 - 2019, when the South Y shut down due to Covid. We offered traditional Taekwondo instruction to students from 6 to 60 years old and welcomed families to participate together. Former Head instructor at the South Y Taekwondo club at the South Suburban YMCA from 2012 - 2019, when the South Y shut down due to Covid. We offered traditional Taekwondo instruction to students from 6 to 60 years old and welcomed families to participate together.



Nationwide (Allied) Insurance

• United States
• Security and Investigations

• Senior Developer

  • Apr 2004 - Dec 2015

  Experienced Senior Programmer/Analyst and Senior Systems Analyst, which involved analysis, design, programming, and system testing. • Part of the Personal Lines Auto team, worked on various parts of the Auto and Homeowners insurance system, including Specialty Products (Boats, RVs and Motorcycles). • Worked on a variety of teams including large funded projects, break/fix teams, re-rate teams and a Rapid Response team. • Collaborated with the Claims and Commercial team developers when working on project or defects that affected both systems to ensure successful implementations. • While working on the Re-rate team I was involved with standardizing the run process to make it more efficient and helped to set up training for off-shore consultants. Show less



Modis, Inc., Global Tech Services, SCB Computer Technology, Inc., RHI Consulting

• Techinical Consultant

  • Aug 1997 - Apr 2004

  Experienced Senior Programmer/Analyst and Senior Systems Analyst, which involved analysis, design, programming, and system testing. • Served as a contract consultant with several area employers on a by project basis in a variety of industries, including insurance, financial, health care and mortgage. • Supported clients existing systems and did new development using COBOL, CICS, VSAM, DB2 and other tools. • Some assignments involved hardware support such as upgrading and/or reimaging computers. • Assigned as a Systems Analyst to the State of Iowa to work on the HIPAA Assessment project. This assignment involved analysis of all of the State mainframe and client/server systems (including Medicaid) for HIPAA Impact. • Assigned as a Senior Systems Analyst to finish developing a real-time (CICS) interface between a remote client-server based system and the client’s mainframe online order-entry system. Show less