Experience

YESCO

• United States
• Advertising Services
• 500 - 600 Employee

• Director of Marketing and E-commerce

  • Nov 2022 - Present

  Salt Lake City, Utah, United States

• Corporate Services Coordinator/ Inside Sales Manager

  • Jul 2021 - Nov 2022

  Salt Lake City, Utah, United States -Managing Corporate Franchise support services. This entails leading an inside sales team and managing projects, processes, consultation, and support for key areas.

• Franchise Training and Development Specialist

  • May 2017 - Aug 2022

  Salt Lake City -Supporting the startup of small service business across North America -Responsible to ensure quality franchise development (business on-boarding/ support / coordination/ training) Key Areas of responsibility include: -Software and app product-owner / trainer -Brand/ marketing management -Vendor Management/ liaison for purchasing/ event planning/ negotiation -Compliance (insurance, contracts, branding, etc...) -Conflict management -Sales and lead management… Show more -Supporting the startup of small service business across North America -Responsible to ensure quality franchise development (business on-boarding/ support / coordination/ training) Key Areas of responsibility include: -Software and app product-owner / trainer -Brand/ marketing management -Vendor Management/ liaison for purchasing/ event planning/ negotiation -Compliance (insurance, contracts, branding, etc...) -Conflict management -Sales and lead management training -Financial statement analysis/ Bookkeeping SME/ Quickbooks online support -Strategic and operational advising -General administrative consulting -LMS management / training programs/ video editing -Domain administration/ data management -Accounts Receivable



Goldman Sachs

• United States
• Financial Services
• 700 & Above Employee

• Capital Markets Analyst

  • Dec 2015 - May 2017

  Salt Lake City -Worked on a team which specialized in supporting Fixed Income Securities Desks on the sell side. -Bond trade management (including corporate & municipal bonds, money markets, & U.S. treasuries) -Risk management (life-cycle of the trade, front-to-back) -Client-relationship management -Facilitated bond trade settlement between front-office salespeople, traders, operations personnel, & custodian banks in both primary and secondary markets. -Lean process workflow (from trade… Show more -Worked on a team which specialized in supporting Fixed Income Securities Desks on the sell side. -Bond trade management (including corporate & municipal bonds, money markets, & U.S. treasuries) -Risk management (life-cycle of the trade, front-to-back) -Client-relationship management -Facilitated bond trade settlement between front-office salespeople, traders, operations personnel, & custodian banks in both primary and secondary markets. -Lean process workflow (from trade execution to settlement)

• Securities Operations

  • May 2015 - Dec 2015

  New Jersey / Salt Lake City



doTERRA International LLC

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Operations Analyst

  • May 2014 - May 2015

  Pleasant Grove, Utah -Increased timeliness & accuracy of sales, inventory, QA, and logistics reports to VP of Operations. -Inventory Management -Quality Management -Data analysis - Excel

• Team Lead - Customer Service

  • Apr 2013 - May 2014

  Lindon, UT -Managed a team of 21 call-center employees -Trained, interviewed, and held regular one-on-one reviews with customer service agents -Performed cost/ benefit analysis to make final decisions for customer refunds and exceptions -Diffused complicated situations by negotiating and communicating with troubled accounts

• Call Center Agent

  • Apr 2012 - Apr 2013

  Orem, Utah



Walmart

• United States
• Retail
• 700 & Above Employee

• Project Leader – Offsite Intern (market research for U.S. Small Formats)

  • Jan 2015 - Apr 2015

  Provo, Utah Area -Led six interns to complete competitive intelligence report on national grocery store industry -Utilized benchmark study results and offered strategic recommendations to Walmart corporate leadership



YESCO

• United States
• Advertising Services
• 500 - 600 Employee

• Service Sales Representative

  • May 2009 - Nov 2009

  San Bernardino, California -Inside Sales/ Lead management -Sign and Lighting service sales (phone) -Coordination with in-field service technicians

• Manufacturing Shop Helper

  • Jun 2007 - May 2009