Director

• Feb 2022 - Present

I lead a team of amazingly smart and talented technologists that help companies manage and implement large-scale technology initiatives. We serve clients across several industries including healthcare, agriculture, finance, government, education, and retail.

Project Leader

• Nov 2020 - Feb 2022

Senior Project Manager

• Sep 2019 - Nov 2020

Senior Project Manager for Big 4 Consulting Firm Servicing Cybersecurity Organization at Fortune 100 Airline Transportation company Senior Project Manager for Big 4 Consulting Firm Servicing Cybersecurity Organization at Fortune 100 Airline Transportation company

Director Of Product Development

• Dec 2018 - Jun 2019

• Managed feature development for data management platform, including platform and data pipeline enhancements, ad fraud prevention, and overall platform hygiene improvements• Supervised Data Reporting Team of 8 people in the fulfillment of all Salesforce.com data reporting requests; reduced 6-month backlog of delinquent requests to zero within 3 months• Introduced and implemented Scaled Agile Framework (SAFe) methodology to all development teams• Introduced and implemented Scaled Agile Framework (SAFe) methodology to all development teams• Implemented cross-department communication channels with Sales and Client Services teams; hosted recurring monthly and weekly meetings to present new product offerings and provide training on platform capabilities

Senior Product Marketing Manager

• Mar 2017 - Dec 2018

• Operationalized sales and service delivery processes to improve communication, visibility, and accountability• Led cross-functional product management and development teams for the creation of a cloud-native cybersecurity platform• Scaled Agile Framework (SAFe) Product Owner/Scrum Master for the migration of legacy threat detection platform into AWS cloud environment utilizing serverless architecture built on Lambda, EMR, RedShift, Dynamo, Neptune, Kinesis, Cloudwatch, Cloudtrail, EC2, S3, and Glacier. Also responsible for cost and throughput optimization.

Manager - Revenue Cycle

• May 2011 - Apr 2016

• Utilized Agile methodology for planning, development, and deployment of SaaS workflow solution for clients• Led workflow optimization initiatives including: identifying process improvements, managing work plans, deploying teams, defining metrics, and communicating project risks/opportunities to client and internal leadership• Analyzed data and conduct client interviews to identify, quantify, prioritize, and address process breakdowns• Used qualitative and quantitative skills to solve complex business problems and improve client operations• Established client relationships and use negotiation skills and data analysis to affect lasting change • Partnered with cross-functional team and client executives to ensure scalable, holistic solutions• Managed teams of up to 6 direct reports, providing guidance on project direction and professional development• Coordinated with technical team on data requests and software design to meet client configurations

Senior Industrial Engineer and Operations Infrastructure Manager

• Aug 2005 - Apr 2011

• Developed and implemented new quality control systems that increased customer order accuracy from 80% to 95% which led to a 10% reduction in customer chargeback costs• Developed roadmap, flowchart, and standard operating procedure documentation for all Operations teams• Managed 6 docks, 300 bay locations, and over 10,000 bin locations along a team of 20 employees • Developed and implemented new quality control systems that increased customer order accuracy from 80% to 95% which led to a 10% reduction in customer chargeback costs• Developed roadmap, flowchart, and standard operating procedure documentation for all Operations teams• Managed 6 docks, 300 bay locations, and over 10,000 bin locations along a team of 20 employees

Marketing Consultant

• Aug 2004 - Feb 2005

Responsible for soliciting hospital and clinical facilities for physician locum tenems services Responsible for soliciting hospital and clinical facilities for physician locum tenems services