David J. Cook
Configuration Analyst at Sapphire Digital- Claim this Profile
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Bio
Seamus Cunningham
Dave worked as a tester on a team that built and supported large projects on a workforce management system for a Tier 1 Telecommunications Carrier and Mobile Service Provider. His hard-work and dedication as well as his attention to details and thoroughness have all helped ensure high-quality deliverables to the customer. He is strong technically and is willing to do whatever it takes to get the job done. Dave would be a great addition to any team.
Barbara Liodice
While working for me at Ericsson (formerly Telcordia Technologies), David was the lead tester for a number of feature enhancements to the workforce management system. David consistently focused on quality and paid attention to the details, two key attributes of a great tester. David’s strong technical and analytical skills, combined with his superb work ethic, would make him an excellent addition to any software testing team.
Seamus Cunningham
Dave worked as a tester on a team that built and supported large projects on a workforce management system for a Tier 1 Telecommunications Carrier and Mobile Service Provider. His hard-work and dedication as well as his attention to details and thoroughness have all helped ensure high-quality deliverables to the customer. He is strong technically and is willing to do whatever it takes to get the job done. Dave would be a great addition to any team.
Barbara Liodice
While working for me at Ericsson (formerly Telcordia Technologies), David was the lead tester for a number of feature enhancements to the workforce management system. David consistently focused on quality and paid attention to the details, two key attributes of a great tester. David’s strong technical and analytical skills, combined with his superb work ethic, would make him an excellent addition to any software testing team.
Seamus Cunningham
Dave worked as a tester on a team that built and supported large projects on a workforce management system for a Tier 1 Telecommunications Carrier and Mobile Service Provider. His hard-work and dedication as well as his attention to details and thoroughness have all helped ensure high-quality deliverables to the customer. He is strong technically and is willing to do whatever it takes to get the job done. Dave would be a great addition to any team.
Barbara Liodice
While working for me at Ericsson (formerly Telcordia Technologies), David was the lead tester for a number of feature enhancements to the workforce management system. David consistently focused on quality and paid attention to the details, two key attributes of a great tester. David’s strong technical and analytical skills, combined with his superb work ethic, would make him an excellent addition to any software testing team.
Seamus Cunningham
Dave worked as a tester on a team that built and supported large projects on a workforce management system for a Tier 1 Telecommunications Carrier and Mobile Service Provider. His hard-work and dedication as well as his attention to details and thoroughness have all helped ensure high-quality deliverables to the customer. He is strong technically and is willing to do whatever it takes to get the job done. Dave would be a great addition to any team.
Barbara Liodice
While working for me at Ericsson (formerly Telcordia Technologies), David was the lead tester for a number of feature enhancements to the workforce management system. David consistently focused on quality and paid attention to the details, two key attributes of a great tester. David’s strong technical and analytical skills, combined with his superb work ethic, would make him an excellent addition to any software testing team.
Credentials
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Selenium Essential Training
LinkedInMay, 2019- Nov, 2024 -
Learning JIRA Software (2017)
LinkedInApr, 2019- Nov, 2024
Experience
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Sapphire Digital, part of Zelis
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United States
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Software Development
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100 - 200 Employee
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Configuration Analyst
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Aug 2020 - Present
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Configuration Analyst
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Jul 2019 - Aug 2020
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Achieve3000
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E-Learning Providers
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1 - 100 Employee
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Temporary Automated Roster Specialist
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Jul 2019 - Jul 2019
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iconectiv
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United States
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Telecommunications
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200 - 300 Employee
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Software Tester
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Mar 2017 - Sep 2018
DEV/QA Tester for iconectiv's Number Portability Administration Center (NPAC) project. I tested: ELEP (Enhanced Law Enforcement Platform), a subscription-based online service that allows you to gather information on telephone numbers. Testing involved sending in data to mimic real messages; IVR (Interactive Voice Response), a free, telephone-based service that allows the user to gather information on the service provider of record for telephone numbers; WDNC (Wireless Do Not Call), provides businesses with information when a telephone number changes between wireline and wireless, which is necessary for compliance with TCPA autodialing and pre-recorded messaging regulations; and Reports (using Jaspersoft report tool). In June of 2018, iconectiv officially became the Local Number Portability Administrator (LNPA) for North America. Show less
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Telcordia Technologies/Ericsson
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Piscataway, NJ
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Software Test Lead / Software Tester
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Nov 2000 - Feb 2017
Led software test teams on multiple products: • Implemented Software Quality Processes in preparation for a SCAMPI A CMMI Appraisal. • Developed and implemented customer-focused Test Strategies and Plans. • Developed Test Cases for multiple products in various test areas. • Managed Test Execution, and Implemented Defect Tracking. Tested various types of applications and systems for Telcordia, including: o Universal Service Administrative Company (USAC) High Cost, Low Income (HCLI) system. Telcordia implemented the USAC-HCLI system (a web-based application). I was the Initial Quality Assurance Engineer for this new system. I designed application screen layouts and developed Use Cases. I assumed lead tester responsibilities approximately 7 months into the project. o Customer Number Manager (CNUM) application supports the management, administration, and activation of numbers in various network environments. Testing involved significant use of server based scripts (both created and modified), along with GUI testing. o FORCE: provides full automation of overall dispatch operations including dynamic work assignment, technician scheduling, and optimized routing. Client/Server application. o FORCE Mobility: a mobile application that wirelessly empowers field technicians to work independently. Software was tested on a hand-held PDA device o AUTORF is a system that dynamically & automatically optimizes antenna tilts using up-to-date data. - Testing involved partnering with Applied Research Engineers, some algorithm testing. o Service Director (SD) is a multi-layered, user-configurable software system that enables Quality of Service (QoS) monitoring and reporting, comprehensive SLA management, and problem resolution. The quality testing of these products led to an improved user experience and customer satisfaction. Show less
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Community
