Experience

Banyan Group Consulting, LLC

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Software Engineer

  • Feb 2022 - Present

  Development and maintenance of software for company’s internal training systems. • Development on exam simulation application which allows users to answer multiple choice questions, review questions, and view exam results. • Primarily utilizing PHP, Apache HTTP Server, and MySQL database in application development. • Involved in various technical tasks including web design and maintenance. Development and maintenance of software for company’s internal training systems. • Development on exam simulation application which allows users to answer multiple choice questions, review questions, and view exam results. • Primarily utilizing PHP, Apache HTTP Server, and MySQL database in application development. • Involved in various technical tasks including web design and maintenance.



MED-EL

• Austria
• Medical Equipment Manufacturing
• 700 & Above Employee

• Graphic Designer

  • Aug 2018 - Dec 2021

  Preparation and layout of publications for international company based in Europe. Adaption of layouts and images for multiple languages worldwide. • Use of InDesign and Photoshop to adjust layouts and edit images for adaptation into different languages. • Adaptations in European languages with Latin-based script as well as Slavic and Asian languages. • Implementation of organizational skills to keep structured and comprehensive documentation of work. • Regular communication and collaboration with international multilingual partners. Show less



General Assembly

• United States
• Animation and Post-production
• 1 - 100 Employee

• Software Engineering Immersive

  • Jan 2020 - Apr 2020

  Three-month, 500-hour full-time and full-stack program conducted in a remote setting, providing experience with the latest front- and back-end programming languages, tools, and methodologies including: HTML, CSS, SASS, Javascript, jQuery, PostgreSQL, MongoDB, Ruby, Ruby on Rails, AngularJS, NodeJS, ReactJS, Wordpress, Git, Github, and Agile/Scrum. Three-month, 500-hour full-time and full-stack program conducted in a remote setting, providing experience with the latest front- and back-end programming languages, tools, and methodologies including: HTML, CSS, SASS, Javascript, jQuery, PostgreSQL, MongoDB, Ruby, Ruby on Rails, AngularJS, NodeJS, ReactJS, Wordpress, Git, Github, and Agile/Scrum.



Robot Entertainment

• United States
• Computer Games
• 1 - 100 Employee

• Player Support Representative

  • Dec 2017 - Jun 2018

  Daily management of customer support interactions, with an emphasis on timely positive resolutions. Maintained working team relationships and communication with multiple departments. • Prompt and consistent email correspondence with customers to resolve technical and monetary issues. • Confirmed and filed detailed bug reports through personal testing and from customer reports. • Created procedures to communicate important issues to supervisors, increasing efficiency in resolutions. • Provided customers with creative solutions to complex problems, increasing customer satisfaction. Show less