Experience

CANCOM US

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Enterprise Account Manager

  • Dec 2012 - Present

  Seasoned IT professional working with customers to deploy next generation IT solutions. Dave's background in services provides a keen understanding of challenges facing customers today and leads a team of resources for the benefit of his customers. Excels at strategic planning, high-performance team building, project management, and implementation of best practice methodologies and continuous improvement programs. Maintain specific focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs. Possess superior record of delivering simultaneous large-scale, business-critical projects on time and within budget. Combine excellent technical qualifications with achievements in quality improvement and project management. Proven ability in the assessment of business needs to consistently design effective solutions. Current team includesSales Team: Ensure customers are benefiting from the most effective pricing structure. Effective communication of order status and shipping details. Prompt reply and resolution to customer concerns regardless of issue.Pre-Sales Team: Highly trained and certified professionals to assist customers with optimized architecture. Dedicated Solution Architect (SA) to lead technical team. Additional SMEs to assist with cybersecurity, networking, storage, compute, cloud/orchestration/automation, IaaS/PaaS, etc.Post-Sales Team: OEM certified teams to deploy all solutions as architected by the pre-sales team in accordance with industry best practices. Ongoing services to perform health checks, security audits, formalized process & procedures, QBRs, etc.Professional Highlights VMware Certified Professional (VCP/VTSP) HP Master ASE - Storage (MASE) BICSI – Registered Communications Distribution Designer (RCDD) Fundamentals of Engineering (FE) CSLB Contractor’s License (Class B)

• Storage Practice Director

  • Apr 2012 - Dec 2012

   Set strategic direction for Go to Market strategies: Create service catalog in accordance ITIL best practices, generate content for marketing collateral (line cards, web site, hosted events and email blasts), identify and strategize target accounts. Reorganization of resources to align with core business units. Establishment of technology leads with backup resources and cross training as required to alleviate unpredictable resource constraints. Implementation of tools and automation. Using a combination of market leaders for SaaS services oriented tools along with in-house creation of company specific tools needs to increase resource efficiencies and executive reporting capabilities.  Provide direction and guidance for direct reports. Utilize their strengths to promote professional and individual growth. Present HPM Networks value to current and prospective clients. based on our skill sets, communication strategies, and leverage with HP. Leverage technical background to architect comprehensive solutions to meet business needs rather than point solutions (ie Disaster Recovery and Business Continuity). Creation of Standard Operating Procedures (SOPs) for tedious yet fiscally imperative procedures. Thus minimizing the time to ramp up low skilled resources while reducing human error.  Maintain technical expertise and certifications for SANs, Virtualization, and enterprise backup & recovery technologies.

• Director of Services

  • Mar 2010 - Apr 2012



CompuCom

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sr. Consultant

  • Dec 2005 - Mar 2010

  Professional Services HP Enterprise Storage and Server VMware VI/vSphere and View Symantec NetBackup & Enterprise Vault Professional Services HP Enterprise Storage and Server VMware VI/vSphere and View Symantec NetBackup & Enterprise Vault



DecoTech Systems, Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Network Engineer, VP

  • 1999 - 2005



Cowden Metal Stamping & Tooling

• Manufacturing Engineer

  • 1996 - 2000