Experience

Victor

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Vice President Sales

  • Jul 2019 - Present

  • Key Account Manager (Top Sales Agent), contributing a substantial and consistent portion towards company's targets (revenue and profit). • Customer Advocate Role, taking lead for product feedback and implementation. • Gatekeeper for customer facing user journeys, while bridging gap between product/development team and customers.

• Senior Sales Executive

  • Aug 2016 - Present

  • Key Account Manager (Top 4) contributing positively and with consistency to company growth by excelling personal monthly targets. • Assigned to account manage VVIP customers to the company and major shareholders.

• Sales Executive

  • Sep 2015 - Aug 2016

  • Key member of the sales team with proven track record in converting prospects into customers and further developing as well as successfully maintaining their relationship with the company. • Driving the market share increase within the DACH (Germany - Austria - Switzerland) region by active involvement in developing the business.



PrivateFly

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Customer Relationship Project Manager

  • Mar 2015 - Sep 2015

  • Developed and managed the project for company wide CRM strategy to optimise KPI's, including customer lifetime values, retention/churn levels and average revenue per customer by using a multi-channel approach.

• Senior Sales Associate

  • May 2013 - Feb 2015

  • Supervised and managed the after-sales division, cultivating so strong and long term customer relationships.



UBS

• Switzerland
• Financial Services
• 700 & Above Employee

• Private Client Advisor (Private Banking)

  • Jan 2008 - Sep 2011

  • Independently managed under investment advisory a portfolio, consisting of foreign speaking clients (offshore accounts). • Independently managed under investment advisory a portfolio, consisting of foreign speaking clients (offshore accounts).



Swiss International Air Lines

• Switzerland
• Airlines and Aviation
• 700 & Above Employee

• Flight Attendant

  • Aug 2002 - Dec 2007



Clariden Leu

• Banking
• 100 - 200 Employee

• Asset Management Assistant

  • May 2001 - Aug 2002

  • Acted as the primary assistant to a Senior Relationship Manager and Director, working directly with their client portfolio and having a specific focus on administrative and organisational arrangements and execution of client orders. • Acted as the primary assistant to a Senior Relationship Manager and Director, working directly with their client portfolio and having a specific focus on administrative and organisational arrangements and execution of client orders.



Glarner Kantonalbank

• Näfels, Switzerland

• Cash Service Advisor

  • Jun 2000 - May 2001

  • Provided banking business and transactional advisory services to established as well as new and prospective clients. • Provided banking business and transactional advisory services to established as well as new and prospective clients.