Davide Macchi

Strategic & Service Design Specialist at OpenKnowledge
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Greater Milan Metropolitan Area, IT
Languages
  • English Full professional proficiency
  • Italian Native or bilingual proficiency
  • French Elementary proficiency
  • Español Professional working proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Diseño e innovación de modelo de negocios
    TECNOLÓGICO DE MONTERREY
    Oct, 2022
    - Nov, 2024
  • Content Branding and Digital Storytelling for CCIs
    Polimi Open Knowledge
    Oct, 2021
    - Nov, 2024
  • Prototyping with Big Data
    Politecnico di Milano
    Mar, 2021
    - Nov, 2024
  • Career Service Award
    Career Service - Politecnico di Milano
    Dec, 2020
    - Nov, 2024
  • Fundamentals of strategy
    Polimi Open Knowledge
    Dec, 2020
    - Nov, 2024
  • Project Management - professional training course
    Challenge Network
    Nov, 2020
    - Nov, 2024
  • Samsung Innovation Camp
    Samsung Electronics Italia
    Nov, 2020
    - Nov, 2024
  • Design Thinking and Global Startup
    Korea Advanced Institute of Science and Technology | Coursera
    Oct, 2020
    - Nov, 2024
  • Market Research and Consumer Behavior
    IE Business School
    Oct, 2020
    - Nov, 2024
  • Corporate Finance Essentials
    IESE Business School | Coursera
    Aug, 2020
    - Nov, 2024
  • Agile Crash Course: Agile Project Management; Agile Delivery
    Udemy
    Dec, 2019
    - Nov, 2024
  • Fundamentals of Organization
    Polimi Open Knowledge
    Dec, 2019
    - Nov, 2024
  • Fundamentals of Economics
    Polimi Open Knowledge
    Sep, 2019
    - Nov, 2024
  • TOEIC
    ETS
    Oct, 2017
    - Nov, 2024

Experience

  • OpenKnowledge
    • Italy
    • Business Consulting and Services
    • 1 - 100 Employee
    • Strategic & Service Design Specialist
      • Oct 2021 - Present

      I support the experience design team with strategic activities aiming at analysing the clients' product-service systems and defining new business opportunities in B2B and B2C markets (utilities, energy, consumer goods and GDO). By doing so, I conduct user research as well as I analyse the touchpoint strategies and I spend my effort mapping the service-product offering and the service blueprint. I support and lead the ideation phase through co-design and envisioning sessions and in the end I help defining the metrics, ROI and KPI of the proposed products and strategies.I am also the ambassador of an internal DesignOps project started from my experimental Master Thesis and aimed at making the design practice (tools, methods, collaborative approaches) more efficient and effective. As additional activities, I have been supporting the external communication team implementing front-end development changes and updating contents on the corporate website as well as I have been writing informative articles to be published through the company's channels.Core activities:- Market research, trend analysis and forecasting- Design research: qualitative and quantitative design methods- User research methods- Competitors and comparables benchmarking- Business analysis and development- Service-system and offering mapping- Envisioning activities- Workshop and co-design facilitation- ResearchOps and DesignOps facilitation- Front-end development

  • Politecnico di Milano
    • Italy
    • Research Services
    • 700 & Above Employee
    • Teaching Assistant
      • Sep 2022 - Present

      Teaching assistant for the class of User Research and Studies - Studi sull'utente - at Politecnico di Milano, B.Sc. in Product design, Design school.Professor Valentina Auricchio Teaching assistant for the class of User Research and Studies - Studi sull'utente - at Politecnico di Milano, B.Sc. in Product design, Design school.Professor Valentina Auricchio

  • Politecnico di Milano
    • Italy
    • Research Services
    • 700 & Above Employee
    • Digital transformation supporter
      • Feb 2021 - Dec 2021

      Collaboration project between Politecnico di Milano and the high schools of Milano with the aim of supporting them towards digital transformation Collaboration project between Politecnico di Milano and the high schools of Milano with the aim of supporting them towards digital transformation

Education

  • Politecnico di Milano
    Master of Science - MS, Management Engineering
    2020 - 2022
  • Politecnico di Milano
    Master of Science - MS, Product Service System Design
    2019 - 2022
  • Politecnico di Milano
    Bachelor of Science - BS, Communication Design
    2016 - 2019
  • Liceo scientifico Galileo Ferraris Varese
    Diploma di Maturità, Maturità scientifica
    2011 - 2016

Community

You need to have a working account to view this content. Click here to join now