Davide De Carli

Information Technology System Administrator at Value Transformation Services
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Contact Information
us****@****om
(386) 825-5501
Location
Verona, Veneto, Italy, IT

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Credentials

  • ITIL® Intermediate Certificate in IT Operational Support and Analysis
    PeopleCert
    Oct, 2018
    - Nov, 2024
  • ITIL® v3 Foundation
    EXIN
    Oct, 2010
    - Nov, 2024

Experience

  • Value Transformation Services
    • Italy
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Information Technology System Administrator
      • Sep 2013 - Present

      After moving to the new Value Transformation Services company (joint venture between IBM and UniCredit) I'm continuing to carry out a first level monitoring and troubleshooting activity on the infrastructure, focused on the infrastructure of the UniCredit group and other customers. As Control Room Shift Leader I'm responsible in: coordinate activities, support colleagues in decision taking and supervise the team (spread in a 24x7 rotation). After moving to the new Value Transformation Services company (joint venture between IBM and UniCredit) I'm continuing to carry out a first level monitoring and troubleshooting activity on the infrastructure, focused on the infrastructure of the UniCredit group and other customers. As Control Room Shift Leader I'm responsible in: coordinate activities, support colleagues in decision taking and supervise the team (spread in a 24x7 rotation).

  • UniCredit
    • Italy
    • Banking
    • 700 & Above Employee
    • Information Technology System Administrator
      • Jun 2007 - Aug 2013

      As Control Room operator I was charged to perform a first level monitoring and troubleshooting on the infrastructure (mainframe, open systems, middleware and network):- 24x7 overall monitoring and first intervention of UniCredit group infrastructure- Batch management: error management (first level support), monitoring of overall batch performance (with special focus on a critical batch chains)- Event monitoring- Management of Business Continuity procedures- Cover "Shift Leader" role (spread in a 24x7 rotation) since October 2010. Show less

    • Printer Operator
      • Jun 2004 - May 2007

      Management of printer's output and enveloping machines, in UniCredit Servizi Informativi.

Education

  • I.T.C. Aldo Pasoli
    Diploma di Ragioniere Perito Programmatore, 69/100
    1996 - 2001

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