Experience

TechBrite

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Chief Operating Officer

  • Oct 2009 - Present

  TechBrite manufactures quality, high-efficient lighting products and retro-fit kits allowing companies to save as much as 50% on their lighting energy costs while improving lighting output. We proudly manufacture our products in Cincinnati, OH. TechBrite serves the electrical contractor sector in industrial and commercial industries. As COO, my primary responsibility is constant improvement. We have a saying at TechBrite – “Don't be Sorry be Better.” We constantly try to improve our operations. From market strategy, to customer engagement, to providing consistent EBIDTA - as COO, every day is an opportunity to get better. For over the last 13 years as a leader at TechBrite, I have found that people make the difference. Process improvement achieves little without a focus on an engaging team. Some of the incremental improvements of note: • Spearhead best practice operating processes to elevate the company's reputation and financial stability resulting in over substantial revenue growth and consistent operating margin since company purchase.• Conducted fit-gap reviews and analyzed manufacturing processes. Directed new processes and software implementation to increase yield, eliminate out-of-stock materials, and track inventory availability.• Built the foundation for moving from ~50% on-time and error-free delivery to achieving 97%+. Instituted key performance indicators (KPIs) and measures of success (MOS) to guarantee sustainable execution.•Pioneered the introduction of more than 1,000 new products. Led prototyping, regulatory and safety approval, and launch processes. Ensure compliance with Underwriters’ Laboratory (UL), The Buy American Act (BAA), and Canadian Standards Association (CSA).In addition to creating a strong team, I believe leaders must develop other key skills to manage efficiently: • Progress over perfection• Data solves the riddle• Strategy drives greatness• Talk to customers - often• Deliver the financials • Be a little weird



Embarq

• France
• Human Resources Services
• 1 - 100 Employee

• Strategic Marketing - High Speed Internet, Business

  • May 2007 - Dec 2009

  Develop strategies to optimize revenue and increase market share for the small to medium sized business market segments. Collaborate with other marketing functions to create pricing strategies for product extensions and new product launches. Analyze competitive landscape and develop appropriate business strategies designed to create optimum revenue.

• General Manager Marketing

  • Sep 2005 - May 2007

  Developed market and customer profiles that leveraged the organization’s competitive advantage in the market. Develop cross-sell, upsell and retention strategies to increase customer life cycle and share of wallet. Created and presented strategy briefs to C-Level management on quarterly basis.



Sprint

• Non-profit Organizations

• Public Relations Manager

  • Jan 1998 - Sep 2005

  Strengthened Sprint's competitive position in Ohio markets by creating and facilitating new revenue opportunities through the management of Sprint's brand among media, businesses, government officials and key business stake-holders. Built brand/product awareness while driving customer traffic and inquiries. Created marketing programs and promotions to maintain and improve Sprint's brand. Created and managed $10 million Public Relations budget for four-state region.

• Events & Advertising Manager

  • Jul 1996 - Jan 1998

  Managed the planning and implementation of events and sponsorships for Sprint's North Central Region. Developed event and sponsorships budgets, schedules, objectives and marketing plans. Managed events/sponsorships included: Sprint Racing, Cincinnati ATP, Sprint/NFL events.