Experience

Central Maine Medical Center

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Project Manger

  • Aug 2019 - Present

  Lewiston, Maine, United States



Innovative Consulting Group

• IT Services and IT Consulting
• 1 - 100 Employee

• Clinical Educational Coordinator

  • Mar 2017 - Feb 2019

  Mobile, Alabama Area o Managed 17 educational staff, worked collaboratively with the Client HSIS staff, Cerner staff and third party analyst o Worked with client to determine project scopes and specs related to education. o Workflow walkthrough and validation with key players and SME’s for ED and Ortho venues. o Worked with the client to create an effective and efficient working training model o Oversaw staging of 1200 patients in the train domain utilizing client workflow centric data o Involved… Show more o Managed 17 educational staff, worked collaboratively with the Client HSIS staff, Cerner staff and third party analyst o Worked with client to determine project scopes and specs related to education. o Workflow walkthrough and validation with key players and SME’s for ED and Ortho venues. o Worked with the client to create an effective and efficient working training model o Oversaw staging of 1200 patients in the train domain utilizing client workflow centric data o Involved vendors and analysts to updated patient information to match the training patients o Oversaw the editing and updating of educational materials o Oversaw the creation of 32 training scripts, voiceovers, and training videos utilized to create CME web based training modules for the nursing and provider staff o Maintained an issue list in the train domain for updating gold copy o Worked with hospital staff, Cerner Staff, and Third party analyst to rectify and update train domain for gold copy o Worked with vendors and analyst and HSIS in project to validate train domain o Oversaw the creation of individualized training folders for each learner o Worked with Cerner to create a bridge training domain that would fit the training needs of the client.

• Unity Trainer

  • Oct 2016 - Mar 2017

  Mobile, Alabama Area Instructional design and project management steps completed to include but not limited to: Working with client to validate workflows created with Cerner. Utilized workflows to created educational materials. . Worked hand in hand with the ED providers, nursing staff and Ortho providers to: - Create WBT videos, scripts, and electronic assessments - Create educational outlines focused on workflow - Create practice scenarios to reinforce educational outline focusing on… Show more Instructional design and project management steps completed to include but not limited to: Working with client to validate workflows created with Cerner. Utilized workflows to created educational materials. . Worked hand in hand with the ED providers, nursing staff and Ortho providers to: - Create WBT videos, scripts, and electronic assessments - Create educational outlines focused on workflow - Create practice scenarios to reinforce educational outline focusing on workflow - Create Quick reference guides to assist in some of the more difficult or unusual processes - Create Tip sheets for nursing and providers - Create Assessments based on educational outlines - Update training manuals to meet clients needs - Set documentation standards for all training venues so all training materials maintained strict polished standards



The CSI Companies

• United States
• 1 - 100 Employee

• Go Live Training Support Analyst

  • Aug 2016 - Jan 2017

  Orlando, Florida Area Deliver client developed Cerner curriculum and functionality training to classroom learners and one-on-one as directed by client. Assist with the development of educational step by step instructional guides. Assist with the development of practice scripts for dry run mock go-live. Provide support and coaching for PowerNote Documentation and Dragon during Go-Live. Provide training and support to physicians, medical assistants and other clinical end-users during Cerner implementation. Serve as a… Show more Deliver client developed Cerner curriculum and functionality training to classroom learners and one-on-one as directed by client. Assist with the development of educational step by step instructional guides. Assist with the development of practice scripts for dry run mock go-live. Provide support and coaching for PowerNote Documentation and Dragon during Go-Live. Provide training and support to physicians, medical assistants and other clinical end-users during Cerner implementation. Serve as a first line of contact for ambulatory staff to answer questions regarding software solutions. Demonstrate solid knowledge of PowerNote and build and functionality. Open technical tickets, when necessary, and follow-up with affected end users. Created and maintained an issue log for tracking all issues and parking lot items. Show less



HCTEC / HIMS Consulting Group

• Hospitals and Health Care
• 1 - 100 Employee

• Senior Clinical Analyst

  • Feb 2016 - Jan 2017

  Conducted an interview with leadership, nursing, IT and Physician to determine expectations Evaluated current system to see what current build capabilities are available Created a scope with timeline and milestones to present to leadership Reviewed > 4900 orders, >280 > 300 order sets for redundancy and utilization metrics Reworked approximately 10 % of the above to remove redundancy and improve usability while improving workflow across the facility Created templates… Show more Conducted an interview with leadership, nursing, IT and Physician to determine expectations Evaluated current system to see what current build capabilities are available Created a scope with timeline and milestones to present to leadership Reviewed > 4900 orders, >280 > 300 order sets for redundancy and utilization metrics Reworked approximately 10 % of the above to remove redundancy and improve usability while improving workflow across the facility Created templates for downtime forms and built > 60 DT order sets Created documented and maintained all project documentation in a shared drive for facility to refer to at any time Standardization the top 95% order sets Maintained real time documentation throughout the project so at any time leadership could review Mapped Standardized order sets to new corporate order sets Project provided a decrease of 6.7 hours per day of nursing and physician work Project removed 24182/day and merged current hospital standards with the new corporate standards within 90 days. Show less



INOVAT-iT

• IT Services and IT Consulting
• 1 - 100 Employee

• Co Owner, CEO

  • Jun 2014 - Jan 2017

  Gillette WY.



Randstad Technologies US

• United States
• Staffing and Recruiting
• 700 & Above Employee

• EHR Consultant

  • May 2013 - Dec 2015

  Orlando, Florida Area



St. Joseph Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• HIE-DAP Clinical Interface Analyst

  • May 2013 - Oct 2014

  Orange County, California Area Worked with St. Joseph’s Health to test and create a Physician and Patient portal which meets MU2 criteria. Created test scenarios that would evaluate each data element throughout each system and step to ensure clinically relevant information was passed from end to end. Worked with LIS personal to meet CAP requirements with testing scenarios. Evaluated HL7 interfaces from Meditech CS tested and tracked the message through Ensemble interface engine and JSON messaging into a Health… Show more Worked with St. Joseph’s Health to test and create a Physician and Patient portal which meets MU2 criteria. Created test scenarios that would evaluate each data element throughout each system and step to ensure clinically relevant information was passed from end to end. Worked with LIS personal to meet CAP requirements with testing scenarios. Evaluated HL7 interfaces from Meditech CS tested and tracked the message through Ensemble interface engine and JSON messaging into a Health Information Exchange. Tested the interface messages to ensure clinical accuracy. Evaluated output of messages in Healthshare viewer. Monitored messages through calls into the physicians portal and the patient portal. Evaluated CCDA messages from Meditech through the Healthshare Viewer into the physician and patient portals. Worked with teams from Datuhealth, Dell computing, Readycomputing, Himformatics, Meditech, and various other teams external to St. Joseph’s health to triage, assign, and correct issues found throughout testing. Implemented patient portal for two standardized rings of Meditech with 9 ministries and 5 external sources. Show less



Doctor's Hospital of Sarasota

• United States
• Hospitals and Health Care

• Director of Advanced Clinicals

  • Nov 2012 - Feb 2013

  Sarasota, Florida Area Work flow analysis Device walkthrough Physician activation strategy Order set build prioritization strategy End user training plans



Central Florida Regional Hospital

• CPOE/EHR Senior Clincal Analyst

  • Dec 2010 - Nov 2012

  Responsible for working with directors, physicians, executive leadership, to implement, build, and maintain evidence based order sets utilizing MediTech information systems. Presented at international Muse conference on how to make order sets meaninful to providers while improving utilization by decreasing clicks and popups. Presented a webinar on how to improve utilization by decreasing clicks and popups. Improved provider workflow by creating a time neutral order entry system.… Show more Responsible for working with directors, physicians, executive leadership, to implement, build, and maintain evidence based order sets utilizing MediTech information systems. Presented at international Muse conference on how to make order sets meaninful to providers while improving utilization by decreasing clicks and popups. Presented a webinar on how to improve utilization by decreasing clicks and popups. Improved provider workflow by creating a time neutral order entry system. Worked with pharmacy to implement a staggered implementation approach to decision support. Worked with multiple hospitals to imporove admission and discharge medication reconciliation for providers. Worked with patient access to improve patient admission flow from ED as well as direct admissions. Decreased lag time between provider admission decision to admission order entry by making admitted patients available in the system within minutes. Created canned text and format data strings for physician documentation that improved utilization and effieiciencies of electronic progress notes, procedure notes, histories and physicals as well as discharge notes. Worked with providers to improve order sets and functionality of the system to improve utilization. Created a 75% voluntary utilization process for orders and documentation. Working on statistical analysis of utilization metrics between voluntary and mandatory CPOE standards. Show less



Florida Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Physician Advocate/analyst

  • Apr 2007 - Dec 2010

• Physician Advocate

  • Apr 2007 - Dec 2010

  Provided education and support on computer programs to physicians, Allied Health professionals and residents. Ensured appropriate computer access for physicians, Training and database maintenance. Provided input in educational preparations to assist in outcomes. Involved in the Physician Technology Committee. Assisted in providing information in the form of a spreadsheet to the 3CFIT committee in an easily understandable format. Provided training to physicians and… Show more Provided education and support on computer programs to physicians, Allied Health professionals and residents. Ensured appropriate computer access for physicians, Training and database maintenance. Provided input in educational preparations to assist in outcomes. Involved in the Physician Technology Committee. Assisted in providing information in the form of a spreadsheet to the 3CFIT committee in an easily understandable format. Provided training to physicians and allied health professionals in navigating a complex electronic medical record system. Assisted in the implementation of Cerner iExtend roll out project. Assisted in the training and roll out of EDCPOE. Created a team dashboard and shared documentation system that allows direct documentation to be easily reported to leadership at all levels. Created educational material with feedback from leadership. Assisted in training and supporting Florida Emergency Physician group on Computerized Provider Order Entry in an emergency setting. Assisted in quality assurance checks of all electronic inpatient power plans (order sets) built in the electronic medical record system. Received 1 month of knowledge transfer from Cerner PowerPlan project manager. Conducted Microsoft Excel training sessions to teach formulas and functions to a team of 20.



Body Owners PT and Wellness Center

• IT consultant

  • Jan 2010 - Jun 2010

  Evaluated and suggested network components to include server, desktops, wireless devices, printers Provided for physical security of server, router, battery backup, and software Assisted with POS (point of sale) software and hardware decisions Provided input in educational preparations to assist in outcomes Worked hand in hand with owner/operator in software and network security setup decisions. Provided feedback on network cabling, and device positioning in the facility



Baptist Healthcare

• United States
• Medical Practices
• 1 - 100 Employee

• Lead Analyst, Business system analyst and Program Manager CPOE Project Manager

  • Mar 2006 - Apr 2007

  Compiled a project plan to implement CPOE at a multi-facility corporation. Researched known implementation issues and designed mitigation plans accordingly. Drafted a white paper that covered all needs and issues projected from research describing the steps, personal, and mitigation processed necessary throughout implementation and support. Design and implemented Work flow for Physician Order Set Team. Monthly Order Set Team meetings assisting physicians with evidence based… Show more Compiled a project plan to implement CPOE at a multi-facility corporation. Researched known implementation issues and designed mitigation plans accordingly. Drafted a white paper that covered all needs and issues projected from research describing the steps, personal, and mitigation processed necessary throughout implementation and support. Design and implemented Work flow for Physician Order Set Team. Monthly Order Set Team meetings assisting physicians with evidence based decisions. Bi Weekly EBOC meetings discussing steps to order set utilization, acceptance and completion. Monthly site visits at facilities to facilitate continued acceptance of program and compliance with utilization of standardized order sets. Monthly meetings with Zynx account representative to build Inter Corporation Zynx/McKesson user group (early stages) Assisted facilities in building interdisciplinary Evidence Based Order Set Teams. Work with Multi-facility pharmacy Team to standardize medications for all order sets. Work with QA departments to ensure order sets met federal, state and local guidelines. Began working with corporate risk management and pharmacy teams to build a set of metrics that included medication errors, adverse drug events and near misses Designed a quarterly newsletter describing how IT initiatives would affect physicians and what federal state and local forces were driving those decisions. Worked with Web Development Team to post order sets on physician portal. Worked with Web Development Team to allow physicians' access to Zynx Health Content through physician portal utilizing pass through authentication to improve the SSO initiative. Build 50 standardized order sets in Zynx Health and working with hospital specific teams brought them through MEC and implemented them at all facilities. Designed educational flyers for physicians to describe new functionality including retrieval process. Zynx Health administrator for BHSI. Show less


Adventist Health
• United States
• Hospitals and Health Care
• 700 & Above Employee
• Assistant Clinical Informatics Nurse

  • Jan 2005 - Mar 2006


Tennesse Christian Medical Center

• United States
• 1 - 100 Employee

• Assistant Clinical informatics Coordinator/Lead Analyst/Physician Liaison

  • Sep 2002 - Mar 2006

  Clinical Informatics Committee member steering team for TCMC dual campus driving the build with facility specific needs in mind. Clinical Informatics Testing Assisted in testing all forms, orders, and data output from the system. Clinical Informatics Design gave input on form build, form output, user issues, preferences and privileges necessary for job completion by title/position. Clinical Informatics Educator assisted in redesign of education material. Scheduling and training… Show more Clinical Informatics Committee member steering team for TCMC dual campus driving the build with facility specific needs in mind. Clinical Informatics Testing Assisted in testing all forms, orders, and data output from the system. Clinical Informatics Design gave input on form build, form output, user issues, preferences and privileges necessary for job completion by title/position. Clinical Informatics Educator assisted in redesign of education material. Scheduling and training of all end-users, super-users, and trainers. Clinical Informatics Physician Education coordinator assisted Dr. Smith in training physicians at TCMC Madison and TCMC Portland. Clinical Informatics implementation team lead fire fighter at TCMC Portland campus Corporate Clinical Informatics Education Team worked with Terry Schwarz to build and design a dynamic educational system for all future facilities. Corporate Clinical Informatics CPOE Implementation Team assisted in building a CPOE design for future implementation of CPOE Corporate Clinical Informatics Downtime/ form Committee worked with all AHS facilities to design and build paper based forms for all electronic forms to be utilized in downtime procedures. Designed downtime procedures for emergency and planned downtimes Show less



Tennessee Christian

• Primary and Secondary Education
• 1 - 100 Employee

• Clincial Coordinator

  • Jan 2004 - Jan 2005

  Managed a 25 bed Med Surg and 4 Bed ICU at a 50 bed community hospital. Ensured compliance with regulatory bodies, Maintained staffing and training of staff at high levels at all times. Improved admission times and discharge times for patients by utilizing techniques researched tested and implemented. Decreased Length of stay by following and enforcing strict guidelines. Implemented a emergency response team for external emergencies and managed mock drills with local fire, EMS, police, and… Show more Managed a 25 bed Med Surg and 4 Bed ICU at a 50 bed community hospital. Ensured compliance with regulatory bodies, Maintained staffing and training of staff at high levels at all times. Improved admission times and discharge times for patients by utilizing techniques researched tested and implemented. Decreased Length of stay by following and enforcing strict guidelines. Implemented a emergency response team for external emergencies and managed mock drills with local fire, EMS, police, and school assistance. Increased revenue over the year by 7% by decreasing length of stay and improving turn around times. Also increased the emergency department length of stay and turn around times by increasing effiencies in the admission process.

• ED Assistant Nurse Manger

  • Jan 2003 - Jan 2004

  Improved patient throughput times by ensuring strict adherance to patient flow and treatment. Implemented strategies to improve charge capture by documentation improvement. Maintained staffing levles and assited in creating a education plan for the nursing staff to improve skills and increase abilities. Implemented a "No Triage" system where by patients were triaged by the physicain after a quick registration process thereby increasing pateint satisfaction and improving outcomes within the… Show more Improved patient throughput times by ensuring strict adherance to patient flow and treatment. Implemented strategies to improve charge capture by documentation improvement. Maintained staffing levles and assited in creating a education plan for the nursing staff to improve skills and increase abilities. Implemented a "No Triage" system where by patients were triaged by the physicain after a quick registration process thereby increasing pateint satisfaction and improving outcomes within the emergency department.

• Nursing Supervisor

  • Jan 2001 - Jan 2003

• Charge Nurse

  • Jan 1999 - Jan 2001

  Maintained staffing and patient care while overseeing the overall opeation of the unit. Ensuring equipment funcitoned properly and was available when needed. Worked with the ancillary departments to improve patient care times and organization of care througout the unit.



Tennesee Christian

• Primary and Secondary Education
• 1 - 100 Employee

• Nursing/Physician educator

  • Jan 2004 - Jan 2005

  Created training aids, class sylabus, and class format for educating nurses, and ancillary staff in a hospital on the use of an electronic medical records system. Trained all nursing and ancilary staff utilizing the educational material created. Followed the training with a 2 moth post test to determine level of retention of knowledge based on varriables in teaching structure such as class size, equipment used, and number of instructors. Compiled this information for use and guidelines… Show more Created training aids, class sylabus, and class format for educating nurses, and ancillary staff in a hospital on the use of an electronic medical records system. Trained all nursing and ancilary staff utilizing the educational material created. Followed the training with a 2 moth post test to determine level of retention of knowledge based on varriables in teaching structure such as class size, equipment used, and number of instructors. Compiled this information for use and guidelines throughout the 86 remaining facilites at Adventist Health System. Show less



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Combat Construction Specialist 12B1P

  • Jul 1985 - May 1993

  Primary Leadership Development School. Small Business management Managed and maintained a squad of soldiers (8) heavy equipment, and supplies. Responsible for training, disciplining, motivating, and improving the knowledge base and physical abilities of 8 soldiers. Ensuring that equipment and supplies were maintained in peak performing levels. Maintaining and improving leadership, job function, and personal improvement. Explosive use and disposal for job functions to… Show more Primary Leadership Development School. Small Business management Managed and maintained a squad of soldiers (8) heavy equipment, and supplies. Responsible for training, disciplining, motivating, and improving the knowledge base and physical abilities of 8 soldiers. Ensuring that equipment and supplies were maintained in peak performing levels. Maintaining and improving leadership, job function, and personal improvement. Explosive use and disposal for job functions to divert, delay or destroy enemy movement while removing their ability to do the same. Airborne Air Assault Drivers training school University of Pheonix Show less