Experience

Huntsville City Schools

• Education Administration Programs
• 700 & Above Employee

• Systems Technician

  • Jul 2015 - Present

   Install and update software packages, update operating systems, and help configure hardware.  Set up peripheral equipment, install routers and switches, and establish profiles on active directory.  Replace internal hardware including memory, hard drives, CD/DVD drives, and video and NIC cards  Determine computer software or hardware needed to set up or alter system.  Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.  Verify stability, interoperability, portability, security, or scalability of system architecture.  Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.  Conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.  Assist in inventory control and asset management.  Display great analytical and troubleshooting abilities.  Strong knowledge of viruses, application glitches, and hardware issues.  Patient and able to walk end users through troubleshooting and repair process.  Excellent communication abilities.  Excellent customer-service skills.  Keeps abreast of changes in technology.  Good organizational abilities.  Monitors reports for security violations. Show less