Experience

Piedmont Plastic Surgery & Dermatology

• United States
• Medical Practices
• 100 - 200 Employee

• • Jul 2022 - Present

• • Aug 2019 - Present



Carolinas HealthCare System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• • Mar 2016 - Jul 2019

• • Nov 2015 - Sep 2016

  Cultivated client and vendor loyalty by proactively reaching out with follow-ups and status updates.*Worked collaboratively with teammates to ensure smooth office functioning. *Supervised teammates,including scheduling and bi-weekly payroll. *Possessed disbursement requests ensuring monthly invoices were handled in a timely manner. *Managed office activities by maintaining communication between teammates, patients and providers.



Atrium Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Specialist

  • Feb 2013 - Oct 2015

  *Handled all registration of patients including verifying patient information/insurance and co-pay collections. *Met challenging quotas for productivity and accuracy of work. *Liaised with patients and addressed medical record inquiries, and billing questions. *Ordered all office supplies including ink cartridges, toner and paper. *Audited Providers notes ensuring all charges and Diagnosis codes were accounted for and entered correctly. *Provided excellent patient care by ensuring all their comfort levels exceeded their expectations. *Served as company representative at local Health Fares. *Medical records and Workers compensation claims were managed to ensure each company had required information. Show less