David Zwarts

Senior Onsite Service Engineer at Motswako Office Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Gauteng, South Africa, ZA

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Credentials

  • IT Help Desk for Beginners
    LinkedIn
    Dec, 2021
    - Sep, 2024
  • Learning Windows Terminal
    LinkedIn
    Dec, 2021
    - Sep, 2024
  • Azure Active Directory: Basics
    LinkedIn
    Aug, 2021
    - Sep, 2024
  • Intro to Service Management with ITIL® 4
    LinkedIn
    Aug, 2021
    - Sep, 2024
  • CompTIA Printing and Document Imaging Certification (PDI+)
    CompTIA
    Jan, 2008
    - Sep, 2024
  • City and Guilds
    CITY AND GUILDS INTERNATIONAL LIMITED (INCORPORATED IN THE UNITED KINGDOM)
    Mar, 2000
    - Sep, 2024

Experience

  • Motswako Office Solutions
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Onsite Service Engineer
      • Aug 2017 - Present

      > Troubleshoot, service and resolve device failures.> Manage onsite stock - toners and spares> Install new devices, setup printing and scanning> Liaising with Ricoh for software support and service maintenance> Helpdesk support - software, hardware & IT related> Maintain customer's SLA > Troubleshoot, service and resolve device failures.> Manage onsite stock - toners and spares> Install new devices, setup printing and scanning> Liaising with Ricoh for software support and service maintenance> Helpdesk support - software, hardware & IT related> Maintain customer's SLA

  • Ricoh South Africa
    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Field Service Engineer
      • Aug 2016 - Jul 2017

      > Troubleshoot, service and resolve device failures.> Manage onsite stock - toners and spares> Install new devices, setup printing and scanning> Maintain customer's SLA> Helpdesk support - software, hardware & IT related > Troubleshoot, service and resolve device failures.> Manage onsite stock - toners and spares> Install new devices, setup printing and scanning> Maintain customer's SLA> Helpdesk support - software, hardware & IT related

  • Nashua North East
    • South Africa
    • Retail Office Equipment
    • 1 - 100 Employee
    • Senior Field Service Engineer
      • Feb 2000 - Jul 2016

      > Troubleshoot, service and resolve device failures.> Install new devices, setup printing and scanning> Helpdesk / remote support - software, hardware & IT related> Assist sales department with technical queries> Maintain customer's SLA & CSA > Troubleshoot, service and resolve device failures.> Install new devices, setup printing and scanning> Helpdesk / remote support - software, hardware & IT related> Assist sales department with technical queries> Maintain customer's SLA & CSA

Education

  • HTS Elspark
    Matric
    1990 - 1995

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