Experience

Numonix

• United States
• Telecommunications
• 1 - 100 Employee

• Vice President Business Development

  • Jan 2014 - Present

  I have joined Numonix as Vice President Business Development. My mission is to draw upon my years of experience in the recording industry, contact centers, unified communications, financial services and the airline industry and play an integral part of the management team to accelerate our growth. I am looking forward to work with the entire Numonix management team to expand our distribution through local. regional, national and global reseller channels. I will also be working with our technology partners to combine our technologies and solutions to offer our customers the most comprehensive recording solution to address their current and future business needs in all vertical markets. Please contact me to learn more about Numonix suite of recording solutions or to discuss how to join our partner ecosystem. Show less



Aculab

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Senior New Business and Account Manager

  • Apr 2012 - Dec 2013

  Duties and Accomplishments Manage expansion of North & South American markets • Increasing Aculab’s presence in the North and South American markets • Educating new customers on Aculab products and technologies Identify, recruit and manage business partners, channels, resellers, developers and end-user customers • Expanding new customer base • Currently resurrecting dormant accounts Focus on introduction of Aculab Cloud platform as well as legacy products • Creating eco-system of developer partners for Aculab Cloud platform Create new product branding and product positioning to address changing technology and market requirements • Positioned products as solution based technology to increase product awareness to end-users Show less



CAMS

• Vice President/Partner - Sales/Business Development

  • Jun 2011 - Apr 2012

  Duties and Accomplishments Business Development, Channel Development Strategic Alliance management and Technology/Partnership relationship consulting services for Contact Center and telephony for premise, hosted and cloud product developers. • Established relationships with telephony vendors, carriers and service providers to enhance client’s exposure and acceptance in the marketplace. Create and implement Sales and Channel Strategies, Partner Programs and Reseller Agreements • Over 30% increase of revenues by deploying partner friendly sales and incentive programs • Channel programs and reseller agreements defined distribution model and increased service capabilities Manage direct and indirect sales and marketing operations • Direct sales team focus on strategic accounts and geographic channel sales management activities Participate in next-gen product design meetings and identify current and emerging markets. • Instrumental in enhancing product features and functionality, expanding Cloud strategy and increased product solution and in new and existing markets Show less



CosmoCom (An Enghouse Interactive Company)

• United States
• Telecommunications
• 1 - 100 Employee

• Area Vice President Channels Development

  • Sep 2006 - May 2011

  Duties and Accomplishments Identify, recruit and manage VARs, Systems Integrators, Service Providers, telecom carriers and OEM relationships. • Concluded Reseller Agreements with HP, Black Box, Polycom, Aastra, network service providers, CLECS, and IP PBX service providers. Increased sales of hosted contact center software and services to large enterprise opportunities and opportunities in the small to mid-size market. Manage valuable Strategic Alliance Technology relationships • Supported multi-million dollar partner sales opportunities with HP, MS, Broadsoft, Sonus, Acme Packet, etc • Obtained alliances with complementary product developers to resolve “outside the box” customer requirements vital to win business Manage and increase sales of British Telecom Global Services Americas • Trained US BT sales teams on product and sales processes • Identified BT sales opportunities for geographic sales managers Company spokesman and presenter at trade shows, technology forums and partner events Manage Microsoft technology relationship • Established a close working relationship with Microsoft product groups and vertical market teams. Obtained insight into Microsoft cloud services product roadmap and sales strategies resulting in joint product development and joint solutions to increase revenues. • Obtained & Managed Microsoft Managed Gold Partner relationship • Obtained exposure to Microsoft worldwide sales teams, partners and customers resulting in an expanded pipeline and increased sales revenues. • Selected as a launch partner for Health Plan Sales Solution for Microsoft Dynamics CRM- June 10, 2010 that resulted in immediate sales opportunities and revenues in the Health Care Life Sciences vertical market. Obtain partner/reseller relationship with HP_ • Negotiated and managed Global Agreements with HP and HP ES • Selected as EDS next generation contact center for internal and client implementations • Supported multi-million dollar sales opportunities with HP Show less



Mercom Systems

• Telecommunications
• 1 - 100 Employee

• VP Business Development

  • Jun 1999 - Sep 2006

  Duties and Accomplishments Increase revenues, product market share and product and company name recognition • Obtained Reseller Agreements with Alcatel, AT&T, Avaya, Bell Canada, Cisco. Black Box, British Telecom, Domovo, Ericsson, Genesys, Inter-Tel, Mitel, NEC, Nextira1, Nortel, Sasktel, Siemens, Verizon , Public Safety product solution providers and regional resellers to fuel growth throughout the world. • Enhanced sales efforts and expanded revenue opportunities by managing and obtaining product certifications in partner Interoperability labs to validate product compatibility into tested environments • Increased revenues and contributed to success of channels and resellers by providing manufacturer consultative field sales support that influenced customer purchase decisions. • Increase company and product exposure by conducting sales presentations and product demonstrations at trade shows, partner events and technology forums. Identify growth areas, target vertical markets and future product features and functionality • Increased exposure and annual revenue growth into the contact center, public safety, financial and targeted vertical markets resulting from successful Strategic Alliance and Technology Relationship strategies. • Member of product design team to assist in the direction of the next generation product and enhance the product suite to address the immediate and future market requirements. Responsible for the decision to develop and market a VoIP recording platform Show less



Comverse Infosys (Now Verint)

• Woodbury, New York

• Business Development/Strategic Accounts

  • Apr 1997 - Jun 1999

  Duties and Accomplishments Meet assigned revenue expectations by recruiting and managing channels, resellers and technology partners • Consistently over performed and recognized as the largest contributor ($5 Million) to year to year increased company sales revenues by recruiting managing and supporting the top producing channel distribution partners and alliances. • Responsible for record channel growth, revenues and overall success by developing channel co-marketing and sales strategies, training programs, sales and marketing tool-kit, collateral materials and incentive programs. • Support direct sales opportunities and sales opportunities of alliance partners and channels. • Conducted on-site customer sales presentations and in field sales support to direct and partner sales opportunities Selected by the President to implement, manage and complete assignments vital to the growth, success, competitive product strategy, sales, service and delivery capabilities of the company. Show less



Eyretel

• VP Sales & Marketing

  • May 1995 - Apr 1997

  Duties and Accomplishments Manage the introduction and growth of Eyretel’s products into the Americas • Responsible for growing the Americas into the company’s largest revenue producing sales territory (+ $10 Million in 2 years) by creating an industry awareness and acceptance of the Company’s products. • Successfully managed and increased the opportunity pipeline and sales results of the direct sales team by implementing and conducting call center sales training, providing sales management/technical support, consulting services to customers, creating a strategic call center account plan and accompanying reps to customer meetings Create and manage a direct and indirect sales strategy and partner program • Achieved record annual sales revenues ($5 million) of OEM partner Lanier Worldwide to account for over 50% of total company revenue by transforming a copier sales force into a professional call recorder sales organization in the call center, public safety. Healthcare and business markets • Additional revenue was realized form increased industry exposure and customer opportunities as a result of the creation and successful execution of the technology partner alliance strategy. Provide product road map input and guidance • My understanding of the call center recording market and my development of a product roadmap that addressed the recording features and functionalities that was necessary to remain competitive fueled company growth. Show less



Additional Experience

• Telecommunications Director

  • 1980 - 1995

  Before moving to the vendor community I managed telecommunications and contact center operations for an airline and a top rated US Insurance Company. I was an active and contributing member of many user groups and served on product liaison committees for PBX, contact center, voicemail and IVR technologies. Attended numerous management, sales, telecommunications, call center seminars, customer service and various vender product-training classes. Submitted for publication articles and sidebars to the leading telecommunications trade publications. Responsible for managing major accounts and partners such as HP, Microsoft, Avaya, Aastra, Nortel, NEC, Cisco, AT&T, British Telecom, Siemens, Genesys, Mitel, Black Box, Polycom, Nuance, EDS, EMC etc. Show less