Network and Systems Engineer

• Jun 2020 - Present

Responsible for the operational elements of the day to day running of desktop, server, network and telephony administration related to the IT Infrastructure environment, also acting as an escalation point or cover if required for the infrastructure support team. Keeping the core IT operating environment current and up to date while meeting service levels agreed with the business. Dealing with escalated end user issues and queries through to a satisfied resolution. Ensure that the IT infrastructure for their region is run in line with agreed policies, standards, and guidelines and any deviations from this are tracked and reported. Acting as an escalation point for other members of the team and the wider IT department, in turn they can escalate to the IT Engineering team to ensure fast a permanent resolution.

Senior Network Engineer

• Jan 2015 - Apr 2019

- Day to day management and support of all LAN, WAN Internet links, dark fibre and Data Security services.- The design, implementation and documentation of LAN, WAN Internet links, dark fibre and Data Security services.- An expert understanding of all LAN, WAN Internet links, dark fibre and Data Security and the maintenance of comprehensive documentation relating to these services within the company.- Ensures the security and availability of network services by monitoring and auditing and complying with agreed performance standards and security policies and practices.- Ensure continuous improvement by supporting the framework set down by the Group IT Risk & Security Manager together with the Group IT Infrastructure Operations Manager regarding the design and development of the network for NEC.- Act as technical escalation point for the communication, prioritisation and resolution of level 2&3 network and data security related issues.- Participate in Manage projects within NEC according to the standard NEC Project and Program Management methodology.- Document and manage Change Management requirements in line with standard IT Change Management procedures.

Sr. Broadcast IT Engineer - IT Specialist

• Jun 2012 - Jan 2015

Duties- Taking direct responsibility for the design, implementation and support of reliable broadcast/IT systems. - Taking ownership of specified technologies and be prepared to train and delegate where necessary to ensure the reliability of key broadcast/IT systems. - Whilst new projects and R&D are key to my role, level 2 support also play a major part in day to day responsibilities, when required. - Acting as a Systems Expert / Owner of Boradcast/IT network system, Cisco/Checkpoint Firewall, VMware, MS DC/Active Directary, Symantec AV, and multiple major broadcast systems.

Sr. Design Engineer - IT specialist

• Nov 2006 - Mar 2012

Grass Valley, previously known as Grass Valley Group, is a privately held company based in California, USA. Grass Valley produces technology solutions for the video and broadcast industries. www.grassvalley.com Duties - Providing specialist Broadcast/IT network and Television broadcast systems design - Working directly with customers to clarify and develop requirements specifications, Broadcast/IT systems designs and assist in Broadcast/IT systems implementation. - Acting as Broadcast/IT design consultant to various groups – generate a design concept, discuss and agree with customer and translate this into documentation. - Having the discipline and ability to generate detailed design packages for allocated design tasks. - Providing configuration on various Broadcast/IT products to meet project implementation requirements. - Providing technical assistance in the long term support of implemented systems within SLA targets. Involved Major Projects: Sky TV NZ - Broadcast Centre Upgrade Project; Mediahub Australia - A Large-Scale Shared Playout Platform; ABC - News System Upgrade Project; AFTRS - Systems Relocation Project; etc.

Network Systems Engineer

• Aug 2005 - Apr 2006

Shanghai BesTV company is the first IPTV technical service company limited in China, with over 200 employees. www.bestv.com.cn Shanghai BesTV company is the first IPTV technical service company limited in China, with over 200 employees. www.bestv.com.cn

Software Engineer

• Apr 2001 - May 2005

Alcatel Lucent Shanghai Bell is the first foreign investment company with shares in China’s telecommunications industry. It has over 5,000 employees. www.alcatel-sbell.com.cn Alcatel Lucent Shanghai Bell is the first foreign investment company with shares in China’s telecommunications industry. It has over 5,000 employees. www.alcatel-sbell.com.cn

Systems Engineer

• Jul 1998 - Mar 2001