Experience

Glenny LLP
• United Kingdom
• Leasing Non-residential Real Estate
• 1 - 100 Employee
• Facilities Manager

  • Jul 2022 - Present


The Heart Education Trust

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Facilities Manager

  • May 2021 - Jul 2021

  Ensure the provision of an excellent service of all core operational activities allocated to the Facilities teams. • Direct, coordinate and plan all essential services (such as security, maintenance, cleaning, catering, caretaking, waste disposal and recycling), ensuring that buildings meet health and safety requirements and that facilities comply with legislation. • Ensure the general upkeep and maintenance of Trust estates and assets, and ensure they meet health and safety standards and legal requirements. • Develop and manage Estate Management Strategies for all sites. • Carry out regular inspections and audits of the facilities and services. • Management of Contractors and procurement of works through provision of specification / brief. Show less



CITY FM

• 1 - 100 Employee

• Area Maintenance Manager

  • Jun 2019 - Sep 2020

  · Responsible for overseeing the maintenance and upkeep of 23 Retail Outlets for a leading and long-established High Street Retailer in the East Anglia region. · Managed a Revenue and Capital budget. · Achieved statutory and regulatory compliance. · Managed a team of technically qualified engineers. · Management of a variety of skilled contractors: Plumbers, M&E, Electricians, Lift Engineers, Abseilers, Carpenters, Cleaners, Water Technicians, Drainage, Roofers, etc. · Undertook HR duties including 1:1s, appraisals and personal development plans with each direct report. · Provided technical, operational and economic solutions to the client. Show less



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Technical Services Manager

  • Mar 2017 - Jun 2019

  · Management responsibilities for a large pharmaceutical manufacturing client. · Managed a team of technically qualified engineers and administration support staff including HR responsibilities. · Managed an effective maintenance planning and work order system. · Achieved statutory and regulatory compliance. · Management responsibilities for a large pharmaceutical manufacturing client. · Managed a team of technically qualified engineers and administration support staff including HR responsibilities. · Managed an effective maintenance planning and work order system. · Achieved statutory and regulatory compliance.



John Lewis & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Branch Maintenance Manager

  • Jul 2011 - Mar 2017

  · Branch Maintenance Manager for John Lewis: Substantive position at Peter Jones in Chelsea and two secondments at the John Lewis flagship store in Oxford Street. · Managed a team of technically qualified engineers including HR responsibilities. · Responsible for Health & Safety compliance, suppliers and contractors. · Supported the catering department, and managed the performance and standard of services provided by the third-party cleaning contractor. · Managed a large Revenue and Capital budget. · Management of a variety of skilled contractors. · Responsible for the programming, planning and implementation of the second and third phase of the replacement fire curtains for the branch in order to retain a highly efficient and complex fire safety strategy. Show less



Glenny LLP - Chartered Surveyors - Property Consultants

• Senior Facilities Manager

  • Jan 2005 - Jul 2011

  · Management and overview of commercial, industrial and retail properties throughout Essex, London and Kent. · Ensured the condition, high standard and full compliance with current legislation and H&S requirements were maintained. · Responsible for dealing with and assessing L8 surveys, DDA audits, asbestos surveys and asbestos management plans. · Promoted from Property Manager to Senior Facilities Manager to reflect additional responsibilities. · Set up and managed the new Facilities Department to increase our position as a regional company within the property management market. · Management of suppliers/contractors – KPIs/SLA’s/H&S. Show less


Johnson Workplace Management (British Gas)
• Maintenance Manager

  • Jan 2000 - Jan 2005
• Project Manager

  • Jan 1997 - Jan 2000

• Vacant Property Inspector

  • Jan 1995 - Jan 1997


British Gas
• United Kingdom
• Utilities
• 700 & Above Employee
• Facilities Supervisor

  • Jan 1992 - Jan 1995


Self-employed

• Real Estate
• 1 - 100 Employee

• A variety of roles within manufacturing and construction.

  • Jan 1982 - Jan 1992

  Factory Labourer, Warehouse Operative, self-employed French Polisher and self-employed Painter and Decorator. Factory Labourer, Warehouse Operative, self-employed French Polisher and self-employed Painter and Decorator.