General Manager, Customer Success

• Jan 2020 - Present

Super excited to be embarking on a exciting new chapter of my professional life. I've come home to VISITS where it all began and I'm pumped to drive the company's vision for 2020! Super excited to be embarking on a exciting new chapter of my professional life. I've come home to VISITS where it all began and I'm pumped to drive the company's vision for 2020!

Head of Sales - Business Development

• Jan 2019 - Jan 2020

The Head of Sales Role is designed to target new business growth nationally at blueAPache. I work with the Sales and Marketing teams in devising strategies for driving sales growth across different verticals and sectors in Australia and globally. • Analysing existing approaches to the development of business and making changes where appropriate. • Setting targets for new business development for the business development managers. • Interviewing and hiring new members of the business development team. • Implementing new business initiatives across the new business and sales teams. • Working closely with members of the team to generate new business within key accounts. • identifying sales opportunities as a result of market changes. • Coaching the Sales team on Setting up meetings with prospective customers to sell the company’s products and services. • Implementing sales incentives to drive sales performance within the team. • Forming strategic partnerships with other companies to leverage their existing networks. • Setting tough but achievable revenue targets for the business development managers. • Negotiating sales contracts with customers and ensuring their profitability. • Working with the marketing team to devise marketing materials and tools to support the new business team.

Senior Business Development Manager

• Jun 2016 - Jan 2019

Like me, Over the Wire (ASX:OTW) is a straight talking, solutions partner in the IT and Telecommunications sector. Over the Wire is a service provider with a difference; our data centre hosting, cloud/IaaS, and IT managed services capabilities complement our converged voice and data network services, which leverage our redundant MPLS core network spanning from Perth to Auckland. By specialising in all four of these core pillars of IT and Telecommunications, Over the Wire doesn’t only give businesses an alternative, but an end-to-end solution partner to work with, and to look after their IT communications needs, 24 hours a day. Joining the team as a Senior BDM in the new Melbourne office, I am eager to leverage my wealth of experience and network, as well as Over the Wire’s proven track record to introduce Victorians to better solutions, personal service and a provider that they can trust!

Enterprise and Government Business Development Manager

• Oct 2015 - May 2016

Sales Manager

• Aug 2014 - Sep 2015

My key role is for CSW-IT to deliver technology products to every organisation in Australia. The Sales Manager role directs and manages the sales team and is responsible for the development, growth and performance of all sales activities within the CSW-IT team. By providing leadership towards the achievement of a customer-centric team, considered by the market to be a trusted advisor of ICT products and solutions. This will be delivered profitability and growth in line with company vision and values through planning, deployment and management of sales personnel, identifying objectives, strategies and action plans to improve short- and long-term sales and earnings.

Sales Manager

• Apr 2010 - Aug 2014

Visits has been in the IT Managed Services sector for 12 years.Delivering a complete service at a fixed, risk free cost, Visits maintain and support IT systems, supply all equipment and provide the strategic IT advice business' need to remain efficient, flexible and competitive. Due to such large growth, we opened our Perth office and grew our National presence further.Managing a Sales and Marketing team, we are all focussed on selling the best solutions that our clients require. As well as focussing on new business, there is also a key focus on retention of existing clients, and a dedicated relationship manager does this.Focussing on Businesses that use multiple applications, virtualised Servers that are either hosted on site or data centres, and have internal IT staff or totally out-sourced, we can assist them all.As VISITS has grown, we have now moved into 1000+ seat businesses, located in all states of Australia.

Business Development Manager

• Mar 2008 - Mar 2010

My role was to create a client base for VISITS that would make us one of Melbournes most professional and successful IT Managed Service Providers.Targeting businesses in most verticals, I built relationships that allowed VISITS to be their clients trusted advisors on technology and applications.Anywhere up to 500 staff is a perfect fit for what VISITS offers!

National Sales Manager

• 2004 - 2007

I managed the growth of the business nationally, opening offices in Geelong and the Gold Coast, adding to our Melbourne headoffice. Building a sales team of 17 staff working from 3 offices. One of my major attributes was to sell with my team, achieving major sales targets myself while assisting my team in achieving theirs. I managed the growth of the business nationally, opening offices in Geelong and the Gold Coast, adding to our Melbourne headoffice. Building a sales team of 17 staff working from 3 offices. One of my major attributes was to sell with my team, achieving major sales targets myself while assisting my team in achieving theirs.

Business Service Manager / Retail Manager

• 2004 - 2004

I managed 9 stores across Victoria and 2 in NSW while achieving staggered targets each month to ensure a profitable business unit. My major achievements here was hiring and trained 10 corporate sales executives and developing all sales training, new promotions and commissions for this division. I managed 9 stores across Victoria and 2 in NSW while achieving staggered targets each month to ensure a profitable business unit. My major achievements here was hiring and trained 10 corporate sales executives and developing all sales training, new promotions and commissions for this division.

Business Manager

• 2001 - 2004

I trained and developed staff in sales strategies, customer interaction, and product knowledge/packages, value added sales (VAS), smart selling and customer service. Motivated and coached staff to achieve sales targets weekly and mystery shopping challenges. I recruited astute sales staff, coached them in sales and product knowledge, which considerable enhanced overall store performance. Key achievements: • Ranked 3rd in Australia in New Connections for all Telstra Licensed Shops in the Month of March 2003 • Number 1 Telstra licensed store for ADSL Connections for February and March 2003. • Number 1 Telstra Licensed Store for New Business Connections in Australia throughout February and March 2003. • Achieved number 3 Store in Australia for new connections in December 2002. • Achieved Telstra’s promotional stretched target of 309 new connections for the month of December 2002. The Only Victorian store to reach 100% or more of its target. • Number one Metro Telstra licensed Store for new connections in Qtr 2, 2002. • Number one Telstra store in Victoria for Mystery Shopping results for Qtrs 2 and 3 of 2002, with all results 90% and higher.

Manager

• 1999 - 2001

I started off as a Sales Consultant where I demonstrated the personality and aptitude for sales, the ability to learn quickly, focus maximum effort on potential for high return and achieve/exceed sales targets and within three months I was promoted to Sales Manager. I continued to exceed sales targets and recruited astute sales staff coached them in sales and production knowledge which considerable enhanced overall store performance. I started off as a Sales Consultant where I demonstrated the personality and aptitude for sales, the ability to learn quickly, focus maximum effort on potential for high return and achieve/exceed sales targets and within three months I was promoted to Sales Manager. I continued to exceed sales targets and recruited astute sales staff coached them in sales and production knowledge which considerable enhanced overall store performance.