David Williams

Information Technology Security Specialist at Elite Contracting Group
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Contact Information
us****@****om
(386) 825-5501
Location
Richmond, Virginia, United States, US

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Credentials

  • QuickBooks Certified User
    Intuit
    Jan, 2020
    - Oct, 2024
  • CompTIA Security+
    CompTIA
    Nov, 2020
    - Oct, 2024

Experience

  • Elite Contracting Group
    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Information Technology Security Specialist
      • Jan 2021 - Present

      • Configure, troubleshoot, and maintain hardware and software to ensure availability and redundancy for clients·• Provide data security through configuring, tuning, and inspecting SIEMs, IDS/IPS, protocol analyzers, email headers to ensure secure network·• Configure, harden, and deploy network devices and assets for clients such as DMV, VDOT, Dominion Energy, and VSP·• Implement and secure VMS and Access Control systems for clients using SightLogix, Milestone, AMAG symmetry, DSX etc. to provide preventative and deterrent controls.• Conduct log analysis and PCAP to analyze traffic across network for early detection and prevention• Participate in threat hunting, vulnerability assessments, firewall auditing to discover and log vulnerabilities for remediation process·• Manage IAM, patch management, Group Policy, both in cloud and on-premises• Provide remote and on-site support using both RDP as well as CRMs such as ConnectWise and ITSupport CRM• Document known threats and vulnerabilities as well as remedies to continually improve security posture of company• Secure baseline for Azure resources including Key Vault, APIs, VMs etc. in Azure Security CenterSoftware: Nmap, OpenVAS, Burp Suite, Nessus, ITSupport247, Splunk, AMAG Symmetry, Milestone VMS, Microsoft Office Suite, Wireshark, ConnectWise, Hyper-V, Citrix Sharefile, Azure etc.OS: Windows, CentOS, Kali Linux, MacOS

  • Commonwealth Autism
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Information Technology Operations Specialist
      • Nov 2018 - Mar 2020

      • Configure and manage both physical and virtual servers to help provide availability and reliability (Windows Server Configuration, VMWare, Hyper-V)• Assist with securing virtual infrastructure through maintaining and monitoring Azure resources (AAD resources, APIs, key vaults etc.)• Provide trend and anomaly analysis from viewing system logs from various sources to ensure security of data and identifying threats as soon as possible• Conduct patch management to ensure regular updates and fixes to devices while minimizing system downtime• Utilize SQL to retrieve records and assist in searches for specific data types or information• Provide support and assistance to both server and endpoint imaging• Protect data- at-rest of PII, PHI, and PCI by implementing security tools and hardware to maintain data integrity and non-repudiation according to HIPAA and PCI standards• Installed, monitored, troubleshooted, replaced, and supported, virtual desktop infrastructure (VDI), end user equipment both on site and remotely

  • Teleperformance
    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Desktop Support Specialist
      • Nov 2017 - Nov 2018

      • Provide support to end users on a variety of issues regarding hardware, software, network and account management• Configure and maintain hardware and software essential to business function, including patches and updates• Diagnosing and resolving network and system issues to maintain network connectivity• Analyzed and resolved tickets in Keystone Edge and ConnectWise system• Document technical SOPs for IT team to follow to improve efficiency and flexibility• Configure, secure, and deploy VDI and VMs in an IaaS infrastructure in Citrix and Azure• Configure Group Policy, Registry, and Active Directory for user management• Ensure backup, recovery, and data restoration for both servers and workstations

  • J Sargeant Reynolds Community College
    • Higher Education
    • 200 - 300 Employee
    • IT Technician
      • Aug 2016 - Dec 2017

      • Provide support to end users on a variety of issues regarding hardware, software, network and account management • Install and maintain hardware and software, including patches and updates to software applications and operating systems• Analyzed and resolved tickets in Keystone Edge system• Install and configure operating systems, security software according to industry standards• Email configuration with Outlook, Microsoft Exchange, Microsoft Teams etc.• Ensure backup, recovery, and data restoration for workstations• Configure virtual networks in Oracle VM, VMware, Azure, for employee workstationsAUGUST 2016 – DECEMBER 2017IT TECHNICIAN LEVEL I, J SARGEANT REYNOLDS COMMUNITY COLLEGE• Ensure onsite resources are working smoothly• Install and configure operating systems, hardware and software• Assist in troubleshooting technical issues and implementing solutions• Escalate technical issues in ticketing system to Level II or III specialist to resolve issues• Provide exceptional customer service to users

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