David Whitlow

Head of Solutions Engineering, North America at Semgrep
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Location
Daly City, California, United States, US

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Head of Solutions Engineering, North America
      • Oct 2022 - Present
    • India
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Director, IT
      • Oct 2020 - Apr 2022

      - Responsible for establishing and scaling Core IT systems, services, and teams from function launch through IPO- Scaled and organized team from 1 direct report to 3 tiered model spanning operations, services, and engineering- Designed, deployed, and managed core systems across security & identity, collaboration, device management, monitoring, service delivery, and physical locations- Partnered closely with Engineering, Legal, Sales, HR, Finance, Customer Support, Marketing and Workplace for systems and processes affecting security, compliance, productivity and collaboration- Designed, implemented, and operated processes and controls supporting GDPR, SOC 2, and SOX compliance- Evaluated solutions, negotiated contracts, and managed vendors- Core technologies used: Google Workspace, Okta, Slack, Zoom, RingCentral, AWS Lambda & EC2, Cisco Meraki, Splunk, Crowdstrike, MS Office 365, Dropbox Show less

    • Sr Manager, IT
      • Apr 2019 - Oct 2020

    • IT Manager
      • Mar 2018 - Apr 2019

    • United States
    • Computer Networking Products
    • 700 & Above Employee
    • Consulting Systems Engineer
      • May 2017 - Mar 2018

      Presales systems engineer supporting large commercial accounts in the bay area.Worked directly with customers, partners, and Cisco counterparts to design networks and leverage Meraki technology at scale. Provided subject matter expertise for all Meraki solutions across wireless, switching, network security, SD-WAN, MDM, phones, and security cameras.Developed tools and automation to help customers leverage Meraki API's to meet their unique needs. Created and delivered internal trainings for both sales and technical audiences on automation through Meraki API's. Show less

    • Systems Engineer Manager
      • Aug 2015 - May 2017

      Manager of presales systems engineers supporting Meraki's US commercial business in SMB and Mid Market accounts.Grew the team to support a rapidly expanding sales force. Reorganized team structure to create greater responsibility, autonomy, and alignment to the business.Developed automation for gathering team performance and utilization stats and put processes in place for merging multiple data sources to understand the teams' activities' impact on sales.

    • Inside Systems Engineer
      • Aug 2013 - Aug 2015

      Presales systems engineer supporting commercial accounts in SMB and Mid Market. Worked directly with customers, partners, and Cisco counterparts to design networks and leverage Meraki technology to it's fullest extent. Developed and delivered training material to help partners get up to speed with Meraki solutions. Developed automation for managing training logistics and tracking success metrics.Provided subject matter expertise for all Meraki solutions across wireless, switching, network security, SD-WAN, MDM, phones, and security cameras. Show less

    • E-Learning Providers
    • Technical Manager
      • Apr 2011 - Jul 2013

      Manager and Technical lead for the US Security Operations Centers in Integralis' Managed Security Services. We provide 24x7 monitoring and analysis of security events in addition to fully managing thousands of network security devices globally. Key Accomplishments: • Re-organized team to focus training effort, develop operational efficiencies, and foster collaboration – created small teams with appointed leads responsible for escalation and technical training; each team assigned a technical topic to focus training on • Developed unified process and automation for archiving customer logs from diverse platforms to a single repository – included reverse engineering of product databases, writing multi-threaded code to export logs efficiently, shell scripting to consolidate and compress logs, and using in-house proprietary technology to automate deployment • Redesigned and rebuilt virtualization platform to eliminate single points of failure in networking, introduce failover capability between hosts, introduce consolidated management, and achieve a 433% capacity increase with minimal investment • Led in successful bulk migrations of over 200 MSS customers to Integralis - building the management platform, developing migration procedures, implementing migrations; discovered scalability limitations in MSS platforms, provided quantified performance limitations thereof, and created deployment patterns to work around • Provided technical leadership and representation to key customers • Provided last level escalation support for the SOC Supported Technologies: Check Point firewalls and Provider-1 management systems F5 Local and Global Traffic Managers Bluecoat web proxy Sourcefire Intrusion Detection and Prevention Systems Juniper SRX, Netscreen, IDP, Switches and NSM Cisco ASA, PIX, and IDS/IPS ISS Proventia firewall, IDS/IPS, and SiteProtector Palo Alto firewall Crossbeam VMware Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Network Engineer
      • Jun 2007 - Apr 2011

      Network Security Engineer responsible for critical networking infrastructure including firewalls, proxies, load balancer, network intrusion detection/prevention systems, routers and switches. Key Accomplishments: • Designed and implemented network connectivity for the first mission-critical applications in an external cloud • Addressed weaknesses in network architecture – designed and implemented the merger of separate dynamic routing domains, creating the opportunity for 0 downtime migration of servers from retiring datacenter, and eliminating the need for costly redundant links • Led the modernization of the Network Intrusion Detection Systems – gathered requirements, researched and tested products, redesigned the monitoring strategy, and deployed the first phase of the new solution • Developed new switching configurations that doubled performance of financial modelling grid-computing cluster • Developed automation for firewall change implementation, change management process, and tracking • Mentored, trained, and led junior engineers through tutoring, support escalations, and projects • Passed CCIE Routing & Switching written exam Supported Technologies: Check Point firewalls and Provider-1 management systems F5 Local and Global Traffic Managers Bluecoat web proxy Sourcefire Intrusion Detection and Prevention Systems Juniper IDP and NSM Cisco Routers, Switches and Firewalls (ASA) Opnet performance monitoring solutions Loglogic VMware Show less

Education

  • Virginia Polytechnic Institute and State University - Pamplin College of Business
    Bachelor of Science, Business Information Technology - Decision Support Systems

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