Experience

Tanteo Spirits LLC

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Brand Representative

  • Sep 2022 - Present



ResQ

• Canada
• Software Development
• 100 - 200 Employee

• Account Executive

  • May 2022 - Sep 2022

  SaaS sales for ResQ an end-to-end repair and maintenance platform for restaurants that empowers restaurants with easy-to-use software to request, manage and pay for repair and maintenance services all in one place while providing data and insight. SaaS sales for ResQ an end-to-end repair and maintenance platform for restaurants that empowers restaurants with easy-to-use software to request, manage and pay for repair and maintenance services all in one place while providing data and insight.



SUNBOY Spiked Coconut Water

• United States
• Food & Beverages
• 1 - 100 Employee

• Brand Ambassador

  • Jan 2022 - Sep 2022



Parched Hospitality Group

• United States
• Hospitality
• 1 - 100 Employee

• Bar Manager

  • Feb 2021 - May 2022

  Demonstrate a high level of competence to attain results without negative business side effects of the bar such as maintaining a current liquor license, negotiating supplier contracts, overseeing inventory and reordering supplies, managing budgets, and setting goals. Exemplify professionalism while hiring and training staff to boost the team's efforts and improve productivity. Create effective schedules and quickly resolved conflicts to ensure that bar is well staffed during peak hours. Optimize the use of all available resources to set and enforce quality and safety controls. Excel in effective human relations while working with diverse personalities both on the staff and patrons. Develop effective strategies to attain well-planned promotional events such as pride events and Olympic watch parties. Maximize the opportunities within every situation, prioritize safety, and avoid legal issues. Show less



IPIC Theaters

• United States
• Entertainment Providers
• 300 - 400 Employee

• Head Bartender

  • Feb 2019 - Mar 2020

  Headed and managed a cocktail lounge and restaurant in the Financial District. Completed beverage orders in a prompt manner, makes drinks to the customer's satisfaction and interacted with the patrons in a welcoming and hospitable manner. Recognized for consistently establishing rapport with customers, up-selling products, and building a loyal client base. Achieved high productive output while resolving employee and customer issues, scheduling employees, supervising other bartenders, ordering supplies, and alcohol. Show less



Peter Callahan

• United States
• Events Services
• 1 - 100 Employee

• Team Leader

  • Jan 2015 - Mar 2020

  Established acceptable tolerance levels from staff to oversee events and appropriately rotate the Shift. Handled situations with understanding and tact to ensure coverage of staff shortages over holidays with Management. Conveyed a willingness to help the catering team in the recruitment, selection, and induction of new staff. Devoted appropriate attention to complete all legal training with new staff. Performed sale sheets with a high degree of accuracy and investigate any discrepancies. Closely worked with the other teams regularly regarding event parameters. Show less



While We Were Young

• New York, New York, United States

• Bartender

  • Mar 2018 - Jan 2019

  Formulated realistic objectives to develop new craft cocktails for the seasonal menu. Interacted at a pleasant tempo with customers to take orders and serve snacks and drinks Provided the insights needed to plan a strategy that will provide a good ROI by assessing customers’ preferences and making recommendations. Explored new method to avoid bar misses out on sales by restocking and replenishing bar inventory and supplies. Formulated realistic objectives to develop new craft cocktails for the seasonal menu. Interacted at a pleasant tempo with customers to take orders and serve snacks and drinks Provided the insights needed to plan a strategy that will provide a good ROI by assessing customers’ preferences and making recommendations. Explored new method to avoid bar misses out on sales by restocking and replenishing bar inventory and supplies.



Stout NYC Hospitality Group

• United States
• Hospitality
• 1 - 100 Employee

• Bartender

  • Apr 2017 - Mar 2018

  Displayed effective managerial behavior while overseeing beverage operations such as hiring and training, coaching and counseling, auditing and inspecting, promoting teamwork and inclusiveness, and conducting performance management with staff. Oversaw programs and processes to effectively identify efficiencies and areas needing cost reductions. Relied on efficiently managing bar-safe deposits of upwards of 10,000 dollars. Displayed effective managerial behavior while overseeing beverage operations such as hiring and training, coaching and counseling, auditing and inspecting, promoting teamwork and inclusiveness, and conducting performance management with staff. Oversaw programs and processes to effectively identify efficiencies and areas needing cost reductions. Relied on efficiently managing bar-safe deposits of upwards of 10,000 dollars.



BB King's Blues Club

• Entertainment Providers
• 1 - 100 Employee

• Bartender

  • Aug 2015 - Apr 2017

  Gained employee confidence through the supervision and coordination of the employees working in a bar. Followed proper methods to prepare drinks, test new recipes, ensure that beverages are stored properly, enforce safety regulations, and maintain supplies. Strategized with multiple customers, regulated accuracy of cash transactions, and documented cash drawer sales. Organized and coordinated utilization of production equipment and personnel. Gained employee confidence through the supervision and coordination of the employees working in a bar. Followed proper methods to prepare drinks, test new recipes, ensure that beverages are stored properly, enforce safety regulations, and maintain supplies. Strategized with multiple customers, regulated accuracy of cash transactions, and documented cash drawer sales. Organized and coordinated utilization of production equipment and personnel.



Time Warner Cable Media

• Advertising Services
• 400 - 500 Employee

• Direct Sales Representative

  • 2013 - Dec 2014

  Communicated with ease and a natural style while conducting face-to-face sales presentations for the new customers.Reconciled daily sales orders with cash taken in and kept documentation of sales orders.Played a key role in the sales meetings and completed train sessions as directed by management to achieve established sales goals and quotas.Went beyond what is expected to promote the sales of residential products and services. Retained customer sales upgrade and service packages to maintain quotas and territories. Show less

• Sales Specialist

  • Jun 2013 - May 2014

  - Engaged in customer outreach - Grew consumer base - Provided support for new clients- Manged regional distribution



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Concessions Manager

  • 2011 - 2014

  Established credible standards to coordinate Sales of concessions at Arrowhead Stadium for NFL games with attendance of over 50,000. Devised accomplishing method to improve and cover open position to assure the location is fully operational and company standards. Effectively applied new concepts and techniques to control product quality, customer service, food safety, and alcohol service are being met by Spectra Food Service & Hospitality company standards. Established credible standards to coordinate Sales of concessions at Arrowhead Stadium for NFL games with attendance of over 50,000. Devised accomplishing method to improve and cover open position to assure the location is fully operational and company standards. Effectively applied new concepts and techniques to control product quality, customer service, food safety, and alcohol service are being met by Spectra Food Service & Hospitality company standards.



The University of Kansas

• United States
• Higher Education
• 700 & Above Employee

• Donation Fundraiser

  • Sep 2011 - Feb 2013

  Solicited gifts over the telephone from alumni and donors for current university students and programs. Updated alumni records, shared information on campus, and departmental events to meets expectations and make important decisions. Displayed phone and strong interpersonal skills while working with others to promote harmony among associates. Delivered sales scripts to win potential donations and achieve maximum impact. Demonstrated a high degree of honesty, loyalty, and integrity to resolve questions regarding appropriate funds. Show less



J.Crew

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Sales Associate

  • Oct 2009 - May 2011

  -Ensure positive customer experience from start to finish -Organization and stocking of merchandise inventory -Handled sale exchanges and returns using POS system -Provided customer service support for store -Voiced appropriate suggestions and concerns for both customer and management -Ensure positive customer experience from start to finish -Organization and stocking of merchandise inventory -Handled sale exchanges and returns using POS system -Provided customer service support for store -Voiced appropriate suggestions and concerns for both customer and management