Experience

Deaf Access Services, an affiliate of People Inc.
• Community Engagement Officer

  • May 2019 - Present


Route 66 Promotions

• United States
• Advertising Services

• Chief Operating Officer

  • Aug 2015 - May 2019

  Developed the company's Employee's handbook. Processed a lot of the company’s I9 form and worked on USCIS paperwork. Sign/confirmed the company for E-Verify. Cost of Sales has increased 850% under my supervision with employee growth of 300%- which I supervise nine employees. Established company's Compliance System- Human Resource folder for each employee. Established employee flow chart within company for the best operation flow. Reported company's status update to owner directly, and made decisions best for the company Gave business feedbacks to owner and discuss what we need to do to improve the company. Reviewed budgets, where each employee can receive proper resources to ensure quality of the products. Developed a lot of the company's contract with existing clients and new incoming clients. Provided a lot of support towards the Human Resource Department, Finance Department, Production Department ensuring all administrative and legal formalities are completed correctly. Sit down with each employee personally, provide feedbacks on improvements. Show less



United States Security Association

• China

• Security Guard

  • Sep 2014 - Feb 2015

  Patrol industrial and commercial premises to prevent signs of intrusions. Answer alarms and investigate disturbances. Write and document reports of daily activities. Circulate amongst visitors, patrons, employees and ensure their safety. Escort and drive motor vehicles to transport individuals. Answer telephone calls to take messages, answer questions and provide reformations. Monitor control rooms and surveillance cameras. Patrol industrial and commercial premises to prevent signs of intrusions. Answer alarms and investigate disturbances. Write and document reports of daily activities. Circulate amongst visitors, patrons, employees and ensure their safety. Escort and drive motor vehicles to transport individuals. Answer telephone calls to take messages, answer questions and provide reformations. Monitor control rooms and surveillance cameras.



United States Air Force Academy

• Armed Forces
• 700 & Above Employee

• 10th Security Force Squadron Assistant: Pass & Registration Clerk – GS-0086-05-Internship

  • Jun 2014 - Sep 2014

  Document in report and file police reports for stolen equipment. Travel on the road to other cities to conduct investigation for the company. Enter data in Customer Relations Management (CRM) database, including driver’s re- ports, call-ins, and oil collection receipts. Justify driver’s log with GPS data, to ensure routes match the reports. Conduct random drug tests on employees and drivers- produce write-ups for violations. Conduct phone calls and deal with customers, discussing issues and contracts. Work with company’s attorney on affidavit papers on contract breaches. Develop and prepare breach letters and mailed out via Certification of Mailing. Operate Simulator/projector to ensure it is properly running; conduct repairs when the system is down. Process reservations when calls come in. Explain to customers how to utilize the software/game and instruct how to use the program. Provide golf instruction when requested. Process and issues installation entry credentials for 5K contractors and 10K visitors an- nually. Conducts criminal history investigation, proofing and vetting for personnel requesting installation entry/access as well as writing up denial papers for those who failed back- ground checks. Create ID cards from Defense Biometric Identification System (DBIDS) to permit access on base. Utilizes the Security Forces Information Management System (SFMIS) for registering contractors & visitors, training other employees how to use SFMIS and DBIDS. Enforce USAFA installation entry procedures for DOD active duty, civilians, contractors & visitors. Show less