Experience

Hatfield and Company, Inc.

• United States
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Instrumentation Product Manager

  • May 2020 - Present

• Sales Account Manager

  • Apr 2018 - Present

  · Manage sales and customer service for the Baton Rouge and Geismar, LA Area and Along the Mississippi River and Parts of Mississippi for a leading supplier of technical products including a wide range of filtration, instrumentation, valves, safety, and other piping related products. · Use a variety of sales techniques (cold calls, presentations, on-site visits, relationship building, networking and research) to meet and exceed company goals while providing outstanding service and total customer satisfaction. Schedule appointments and meet with customers and prospects to review product requirements, provide quotes and establish future opportunities. · Use time wisely by daily planning of territory management, meeting prioritization, and preparation. Create and conduct effective presentations. · Organize and attend joint sales meetings. Regularly attend and demonstrate at trade shows and conferences Show less



Alpha Process Sales Inc

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Account Manager

  • Oct 2017 - Mar 2018

  · Manage sales and customer service for the Baton Rouge, LA Area and Along the Mississippi River North and Parts of Mississippi for a leading supplier of technical products including a wide range of Instrumentation, Valves, Analyzers, and Over-Pressure Protection equipment. · Use a variety of sales techniques (cold calls, presentations, on-site visits, relationship building, networking and research) to meet and exceed company goals while providing outstanding service and total customer satisfaction. Schedule appointments and meet with customers and prospects to review product requirements, provide quotes and establish future opportunities. · Use time wisely by daily planning of territory management, meeting prioritization, and preparation. Utilize CRM for efficiency. Create and conduct effective presentations with Prezi & Power Point. · Organize and attend joint sales meetings. Regularly attend and demonstrate at trade shows and conferences Show less



A+ Corporation

• United States
• Oil and Gas
• 1 - 100 Employee

• Western Regional Sales Manager

  • Sep 2015 - Sep 2017

  I manage a designated territory of distributors, Original Equipment Manufacturers (OEMs) and strategic accounts to: • Achieve company sales goals • Orient and train distributors and OEMs on company products as a way to enhance the distributor and end-user knowledge base • Make direct sales calls on customers with distributors and OEMs to ensure correct company product usage • Increase customer satisfaction by providing regular follow up calls and reporting complaints and issues to the appropriate personnel • And to maintain and expand the customer base by providing excellent customer service with a pleasant and professional demeanor. My goal is to meet or exceed customer expectations as a means of increasing sales, company profitability and customer satisfaction. Show less



Gulf Coast Tmc Llc

• Outside Sales

  • Jan 2008 - Sep 2015

  June 2011 - September 2015 Outside Sales Territory Representative, Gulf Coast TMC · Manage sales and customer service for 230 accounts in 4 states (South/Southwest Louisiana, Mississippi, Tennessee and parts of Alabama) for a leading supplier of technical products including test and measurement, analytical systems and components, and custom built power and communications systems. · Use a variety of sales techniques (cold calls, presentations, on-site visits, relationship building, networking and research) to meet and exceed company goals while providing outstanding service and total customer satisfaction. Schedule appointments and meet with customers and prospects to review product requirements, provide quotes and establish future opportunities. · Use time wisely by daily planning of territory management, meeting prioritization, and preparation. Utilize CRM for efficiency. Create and conduct effective presentations with Power Point. · Organize and attend joint sales meetings. Regularly attend and demonstrate at trade shows and conferences. Jan. 2008 – June 2011 Inside Sales Representative, Gulf Coast TMC · Processed sales orders from receipt to delivery. Processed payments, issued purchase orders both for stock orders and specific buy and resale items, and compiled quotes at customers’ requests. Coordinated and performed shipping and receiving of orders. Created and maintained customer accounts using Quickbooks. · Managed and provided oversight to the everyday operations of the shop and its workers. Show less



CN

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Conductor

  • Jan 2007 - Jan 2008

  Brakeman/Conductor, CN Railway · Operated locomotive equipment using remote control device; maintained awareness of surrounding area with regards to rail safety and suspicious activity. Inspected all equipment on cars prior to departures. Inspected tracks, cars, and engines for defects and to determine service needs. Helped perform brake tests. Worked with customers, yardmasters and yard conductors to ensure accurate movement and placement of cars. Lined track switches to reroute cars. Set flares, flags, lanterns, or torpedoes during emergency stops to warn oncoming trains. · Understood and maintained compliance with all railroad rules and regulations, train orders, and signals. Comprehended and responded appropriately to a wide variety of communications methods including color and hand signals and systems, lanterns, and radio communications in order to coordinate work activities with other crew members. Understood and complied with direction from bulletins, work orders and switch lists; reviewed instructions from dispatchers and yardmasters and discussed actions with locomotive engineer and train crew. · Assisted and instructed train crews to couple and uncouple cars for makeup and break up of trains, operate switches, and make minor repairs to railcars. Made minor repairs to couplings, air hoses and journal boxes. Installed couplings, air hoses, journal boxes, and handbrakes to ensure that they were securely fastened and functioning properly. Show less



The Kansas City Southern Railway Company

• United States
• Railroad Equipment Manufacturing
• 1 - 100 Employee

• Conductor

  • Dec 1993 - Dec 2006

  · Maintained awareness of surrounding area with regards to rail safety and suspicious activity. Inspected all equipment on cars prior to departures. Inspected tracks, cars, and engines for defects and to determine service needs. Helped perform brake tests. Worked with customers, yardmasters and yard conductors to ensure accurate movement and placement of cars. Lined track switches to reroute cars. Set flares, flags, lanterns, or torpedoes during emergency stops to warn oncoming trains. · Understood and maintained compliance with all railroad rules and regulations, train orders, and signals. Comprehended and responded appropriately to a wide variety of communications methods including color and hand signals and systems, lanterns, and radio communications in order to coordinate work activities with other crew members. Understood and complied with direction from bulletins, work orders and switch lists; reviewed instructions from dispatchers and yardmasters and discussed actions with locomotive engineer and train crew. · Assisted and instructed train crews to couple and uncouple cars for makeup and break up of trains, operate switches, and make minor repairs to railcars. Made minor repairs to couplings, air hoses and journal boxes. Installed couplings, air hoses, journal boxes, and handbrakes to ensure that they were securely fastened and functioning properly. Show less