Experience

KWB Group

• Manufacturing
• 1 - 100 Employee

• National Retail Manager

  • 2011 - Present

  KWB Group is an Australian owned and operated company responsible for the Kitchen Connection and Wallspan brands. Operating high-end showrooms across South East Queensland, New South Wales, and South Australia the Kitchen Connection and Wallspan brands has solidified their market leadership with strong showroom visitation and consistently strong product reviews of both their wardrobe and kitchen projects. KWB Group is an Australian owned and operated company responsible for the Kitchen Connection and Wallspan brands. Operating high-end showrooms across South East Queensland, New South Wales, and South Australia the Kitchen Connection and Wallspan brands has solidified their market leadership with strong showroom visitation and consistently strong product reviews of both their wardrobe and kitchen projects.



A Kitchen Connection

• United States
• Construction

• Qld State Manager

  • 2008 - 2011

  - Responsible for ten retail outlets across Queensland achieving the highest profitability nationally, and did so for the 3 years under my tenure. - Maximize orders in Queensland with a sales team of 60 comprising of area managers, sales consultants and full commission sales people/designers. - Constantly exceeding KPI’s and conversion rates (best in the country) through increasing efficiencies - Manage the Queensland Web division, which has the highest volume of orders within the company. - Responsible for the installation department and customer service team - Responsible for profit and loss in Queensland - Author of training documents and manuals, processes and procedures - Responsible for the majority of marketing campaigns nationally - Member of the National Sales and Marketing committee - Member of the national product development committee - Member of the national strategy committee - Assisted in developing a state of the art CRM program with the IT department which tracks customer from enquiry, order, manufacture, installation and warranty - Producing television and radio campaigns Show less



Signature Kitchens

• Qld

• State Manager

  • 2001 - 2006