David Waldron

Managing Director at Tier3TechSupport
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Contact Information
us****@****om
(386) 825-5501
Location
Dublin, County Dublin, Ireland, IE

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Experience

    • Ireland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Managing Director
      • Oct 2020 - Present

      Tier3Tech Support is an upcoming cloud optimisation business that specialises in the Microsoft Suite of cloud services such as Microsoft 365, Teams and Azure for Irish SMEs. With the ever evolving stack of Microsoft technologies, solutions such as Azure Virtual Desktops (AVD) has dramatically changed the landscape within the last year. Having the expertise and knowledge to fully maximise both business and technology efficiencies, along with optimisation techniques is key for a successful transition to such cloud technologies for any Irish SME. Show less

    • Ireland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director, Cloud Services
      • 2018 - Oct 2020

      Was responsible for Radius Technologies cloud computing, managed IT and telephony services throughout Ireland. Key to this role is managing the delivery and solution teams, managing clients needs, optimising our services and overseeing the service levels and customer satisfaction. Radius offer clients private and public cloud options, alongside hybrid and on-premise IT solutions that match the needs of their future requirements. Assisting a client with a future road-map that is a right fit for their business, alongside non-disruptive digital transformation for a seamless upgrade of ICT services. Show less

    • Ireland
    • Government Relations Services
    • 1 - 100 Employee
    • National Council Member
      • Jun 2017 - Jun 2020

      ISME was formed in 1993 to guarantee Small and Medium Enterprises in Ireland an Independant voice. ISME's Mission Statement is to represent the SME sector, to be beholden to no other interests except those of our members, and to provide a broad range of services on behalf of the membership. The National Council is the key decision-making body of ISME, and it elects the Board of Directors. It also elects a Chairperson, and other key office holders. The Association has 10,000+ members, and is comprised exclusively of entrepreneurs who own and manage competitive businesses and whose employees constitute approximately 69% of those employed in the private sector, and 45% of the total national workforce. Show less

    • France
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Co-Founder, Director & Senior Business Consultant at CloudStrong Ltd. ( Acquired by Arkphire Ltd. )
      • Aug 2011 - Nov 2018

      Responsible for the identification and qualification of Strategic Partnerships and IT specific Consultations for clients throughout Ireland and the UK. Responsible for planning and hosting Seminars on Cloud Computing in conjunction with Microsoft to raise awareness of Cloud and its benefits for SME's. Create awareness of Cloud Technologies to businesses of all sizes in the Irish marketplace. Within this role, i am responsible for all aspects of educating SME's on Cloud security, compliance, reliability, mobility and how it can transform the way a business operates on a daily basis. Delivering confidence to companies that Cloud is a Secure and Viable service, once the adequate measures and correct solutions are implemented, to overcome any challenges that may exist within the business at present. Monthly meetings with Directors to review progress, plan future strategy. CloudStrong is accredited by all the major Industry Vendors in all our lines of business, in addition to receiving multiple awards including Microsoft’s Cloud Hosting Partner of the Year for 2015. CloudStrong’s products and services can be broken down into the following key Lines of business. 1. Managed Services, Support and help-desk services, remote dial in & on-site technical assistance, IT consulting services, disaster recovery planning & project management 2. Data Infrastructure solution design, implementation and management. 3. Cloud Computing design, implementation and management. 4. Networking & Security design, implementation, mitigation & management. 5. Consultancy and Contract Resourcing, Short Term and & Long Term CloudStrong brings all of the industry leaders together, through one point of contact. We have the highest accreditation's with the innovators and represent the most successful names in each technology. Because we’re an independent company, our advice can be trusted to be impartial and we will only ever recommend the solutions that are absolutely right for our clients. Show less

    • Spain
    • Telecommunications
    • 700 & Above Employee
    • Business Development Exceutive
      • Nov 2007 - Jul 2011

      Working within one of the leading Telecommunications Company in the industry. Responsible for generating new business for 02 within the Irish market. Duties included – Being responsible for a designated Area within the Midlands region - actively win accounts, Sell new contract connections and mobile and ICT solutions to the O2 network in the sme/corporate sector. Develop relationships with internal and external sources to maximise the potential within my selected territory. Working closely with other departments Telesales, Account Management, Data solutions to create new opportunities with existing and new customers. Responsible for maintaining accounts and developing a stronger relationship with customers until handover to account manager stage. Responsible for retaining many accounts that could potentially have been lost. Responsible for wide range of extra duties not part of position as allocated by National Regional Manager, training in new staff, on hand to give advice and help to members of the team. Reporting to the Senior management team, organising budgets, and analysing revenues. Responsible for winning numerous large and well-known accounts that boosted revenue share for O2. Hosted many corporate events and ensured all customers felt at ease and part of the O2 Experience. I have won numerous awards for top achiever in the Quarter on the national sales team. Show less

    • Translation and Localization
    • 1 - 100 Employee
    • Sales Evaluation Engineer
      • Oct 2001 - Oct 2007

      Was responsible for negotiating and costing large, multi year localisation projects. Part of my duties were reporting directly to the company’s CFO, and responsible for the direct liaising with various Clients, Vendors, Salespeople, Project Managers and on the ground production staff, which includes teams located in Sligo, Dublin and California. As a department we are responsible for analysing localisation projects in terms of content breakdown, costing and potential production issues. I was also responsible for delivering and maintaining project quotations and schedules for both American and European sales teams. This role earned me a vast knowledge of localisation software tools, such as Trados, Catalyst etc. I have also proven my ability to identify, design, develop and implement process improvements. Show less

Education

  • Athlone Institute of Technology
    Honour's Bachelor of Science in Business Computing, Digital Commerce and Strategic Management
    1997 - 2001

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