Experience

RPM - CRM-3

• Customer Service and Test-Driver

  • Feb 2014 - Present

  Customer assistance and Test-driving: Carrying out varied tasks in the launching of diverse cars and brands (Audi, Skoda, Seat); Model Presentation: explaining and demonstrating innovations of new models to automotive journalists, in charge of the events logistics at Barcelona airport. Customer assistance and Test-driving: Carrying out varied tasks in the launching of diverse cars and brands (Audi, Skoda, Seat); Model Presentation: explaining and demonstrating innovations of new models to automotive journalists, in charge of the events logistics at Barcelona airport.



Grandvalira ski resort

• Andorra
• Spectator Sports
• 1 - 100 Employee

• Customer Service

  • Nov 2011 - Nov 2013

  Customer service: Manage clients access to ski resort services; provide personalized service to the diverse need of costumers, manage and assist in the resolution of inquires, accidents and complaints. Customer service: Manage clients access to ski resort services; provide personalized service to the diverse need of costumers, manage and assist in the resolution of inquires, accidents and complaints.



Barcelona City Tours

• Spain
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Tourist Service Assistance

  • Jan 2011 - Oct 2011

  Providing customers with detailed information, available routes and general Inquires in the city of Barcelona. Providing customers with detailed information, available routes and general Inquires in the city of Barcelona.



Vueling Airlines

• Spain
• Airlines and Aviation
• 700 & Above Employee

• Passenger assistance

  • Feb 2010 - Jul 2010

  Provide updated and relevant flight, airport and transit information to Vueling customers. Provide updated and relevant flight, airport and transit information to Vueling customers.



Transports Metropolitans de Barcelona (TMB)

• Spain
• Utilities
• 700 & Above Employee

• Traveller assistance

  • Mar 2009 - Nov 2009

  Provide clients with updated information on mass transport services, closures and alternative options available to reach their destinations. Provide clients with updated information on mass transport services, closures and alternative options available to reach their destinations.



Self-Employed

• Real Estate
• 1 - 100 Employee

• Tourist guide

  • Dec 2006 - Feb 2009

  Provide tourists with a highly customized experience in the city of London, offering a number of individual experiences based on specific needs and client request. Provide tourists with a highly customized experience in the city of London, offering a number of individual experiences based on specific needs and client request.



FRANK SOUL

• United States

• Retail Sales

  • Jan 2006 - Oct 2006

  Field inquiries from potential clients and guide them towards the appropriate products. Field inquiries from potential clients and guide them towards the appropriate products.



Circulo de Lectores

• Spain
• Book and Periodical Publishing
• 200 - 300 Employee

• Salesman

  • Dec 2004 - Dec 2005

  Face to face sales, providing product and services information, fielding customer inquiries and providing support. Face to face sales, providing product and services information, fielding customer inquiries and providing support.



INELSA CONTROLS

• Spain
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Solar Panel Technician

  • May 2003 - Nov 2004

  Installation of thermic solar panels and customer service support, i.e. provide operational instructions, maintenance information and field customer inquiries. Installation of thermic solar panels and customer service support, i.e. provide operational instructions, maintenance information and field customer inquiries.



BON AMBIENT

• Spain
• Real Estate

• Air Conditioning Installer

  • Jan 2002 - Apr 2003

  Installation of home air conditioning systems. Installation of home air conditioning systems.



ROYAL HOTEL

• United States
• Biotechnology Research
• 1 - 100 Employee

• Waiter

  • Aug 2000 - Oct 2001

  Create a welcoming environment to guests to make them feel comfortable and relaxed while providing timely, attentive service for a positive dining experience. Create a welcoming environment to guests to make them feel comfortable and relaxed while providing timely, attentive service for a positive dining experience.



Hilton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Waiter

  • Jan 1999 - May 2000

  Attend costumers and serve meals on a daily basis, be helpful and polite at all times . Attend costumers and serve meals on a daily basis, be helpful and polite at all times .