Experience

Wildflower Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Health Management

  • Aug 2022 - Present

  Portland, Oregon, United States My work at Wildflower Health challenges my team and I to positively impact health outcomes for high-risk moms across the US. Through the lens of health equity, we seek to engage with patients who have long endured unequal access and support from the healthcare system. The foundation of my work is embedded in the inherent right for all women to have equal access to the best possible medical care available. In my role, I seek to partner with likeminded individuals to advocate and… Show more My work at Wildflower Health challenges my team and I to positively impact health outcomes for high-risk moms across the US. Through the lens of health equity, we seek to engage with patients who have long endured unequal access and support from the healthcare system. The foundation of my work is embedded in the inherent right for all women to have equal access to the best possible medical care available. In my role, I seek to partner with likeminded individuals to advocate and coach patients through the entirety of their maternity journey. By leveraging provider relationships and placing an onus on value-based care, we can be a part of the evolution of the American healthcare delivery system. Show less



Moda Health

• United States
• Insurance
• 1 - 100 Employee

• Supervisor of Clinical Programs

  • May 2017 - Aug 2022

  Portland, Oregon In my role as Supervisor of Clinical programs I directly supervised a staff of eight health coaches, health advocates and patient navigators. I worked closely with external partners to adjust the healthcare spend curve for high utilizers of the healthcare system. I created and oversaw novel and innovative programming that merges benefit design with direct patient care to reduce barriers to care. Our programs align with HEDIS guidelines and suggested best practices to maximize impact for the… Show more In my role as Supervisor of Clinical programs I directly supervised a staff of eight health coaches, health advocates and patient navigators. I worked closely with external partners to adjust the healthcare spend curve for high utilizers of the healthcare system. I created and oversaw novel and innovative programming that merges benefit design with direct patient care to reduce barriers to care. Our programs align with HEDIS guidelines and suggested best practices to maximize impact for the patient and employer group. Our programming also applied a social determinants to health lens to better understand and support the needs of a medically vulnerable population.

• Lead Health Coach

  • Aug 2015 - May 2017

  Portland, Oregon Area In my next role I embraced a leadership position supporting healthcare workers with chronic condition management. In this role I met with members in person to explore intrinsic motivation to embrace or shy away from behavior change that could positively impact their overall health.

• Health Coach

  • Nov 2014 - Aug 2015

  Portland, Oregon Metropolitan Area My next role at Moda Hearth was as a Health Coach. In this community based program I provided coaching for members with multiple chronic conditions. I met with members at work, in their homes and elsewherein the community to support behavior change to mitigate health care spend and to improve long term member health outcomes. In this incentive based program I coached members on the importance completing recommended preventive health screenings and to explore the complex intersection of… Show more My next role at Moda Hearth was as a Health Coach. In this community based program I provided coaching for members with multiple chronic conditions. I met with members at work, in their homes and elsewherein the community to support behavior change to mitigate health care spend and to improve long term member health outcomes. In this incentive based program I coached members on the importance completing recommended preventive health screenings and to explore the complex intersection of behavior, motivation and health outcomes.

• Member Health Advocate

  • Oct 2013 - Nov 2014

  Portland, Oregon Area I began my career at Moda Health as a Health Advocate in a unique and freshly launched OEBB (Oregon Educators Benefit Board) chronic disease management program supporting teachers and their family members. My duties included outreaching to members regarding benefit incentives available through participation, collaborating with on-site departments, off-site medical providers and coordinating care for members navigating complex medical conditions.



West Marin Citizen

• Reporter/Editor

  • Dec 2011 - Oct 2013

  San Francisco Bay Area As a contributor for a weekly West Marin newspaper I was responsible for editing news articles prior to publishing. I was also responsible for writing the weekly police log. I collaborated directly with the Ad director to ensure that our advertising meets our customer’s standards and chaired a weekly meeting with staff reporters.



Tenderloin Housing Clinic

• United States
• Non-profit Organizations
• 100 - 200 Employee

• HPRP (Homeless Prevention and Rapid Re-Housing) Program Manager

  • Feb 2011 - Oct 2011

  San Francisco Bay Area As the HPRP Program Manager I was responsible for a federally funded long-term subsidy and back-rent assistance program that targeted single adults in San Francisco. I was responsible for an annual operating budget of $800,000, quarterly, annual reports to HSA, direct supervision of one full time case manager, daily updates to THC’s Housing Services Director and monthly city-wide meetings with collaborating HSA agencies. The program was in its last year and one of my duties was to prepare for… Show more As the HPRP Program Manager I was responsible for a federally funded long-term subsidy and back-rent assistance program that targeted single adults in San Francisco. I was responsible for an annual operating budget of $800,000, quarterly, annual reports to HSA, direct supervision of one full time case manager, daily updates to THC’s Housing Services Director and monthly city-wide meetings with collaborating HSA agencies. The program was in its last year and one of my duties was to prepare for ‘spend-down’(to ensure all our budget was spent appropriately), and to ensure that we could serve the maximum number of new clients while maintaining our commitment to our existing clients.

• Housing Counselor

  • Dec 2010 - Feb 2011

  San Francisco Bay Area In my role as a Housing Counselor I was responsible for processing housing applications for clients moving out of homeless shelters and into permanent housing. I coordinated payments, payment plans and ensured the free flow of information between property managers, clients, treatment providers, social workers, court representative’s, representatives payee’s and other parties, as confidentiality allowed. I pro-rated move-in costs and/or move-out payments, navigated and updated account databases.… Show more In my role as a Housing Counselor I was responsible for processing housing applications for clients moving out of homeless shelters and into permanent housing. I coordinated payments, payment plans and ensured the free flow of information between property managers, clients, treatment providers, social workers, court representative’s, representatives payee’s and other parties, as confidentiality allowed. I pro-rated move-in costs and/or move-out payments, navigated and updated account databases. This position was in a drop-in clinic that served the formerly homeless population in SF, along with the currently homeless. I offered referrals and consultation for housing, mental health and health services and/or treatment services when not focusing on the duties above.



Episcopal Community Services of San Francisco

• United States
• Civic and Social Organizations
• 100 - 200 Employee

• Support Services Manager

  • Mar 2007 - Feb 2009

  San Francisco Bay Area I worked under the Department of Public Health, collaborating closely with other DPH sites and the Department of Housing and Urban Health. This site consisted of 90 units for severely disabled, chronically ill formerly homeless individuals. I supervised a Case Management staff of four and completed employee reviews, initiated progressive discipline as needed, team building exercises and paperwork review. I facilitated a monthly Operations meeting with DISH, DPH and ECS. I also facilitated… Show more I worked under the Department of Public Health, collaborating closely with other DPH sites and the Department of Housing and Urban Health. This site consisted of 90 units for severely disabled, chronically ill formerly homeless individuals. I supervised a Case Management staff of four and completed employee reviews, initiated progressive discipline as needed, team building exercises and paperwork review. I facilitated a monthly Operations meeting with DISH, DPH and ECS. I also facilitated weekly team meetings and bi-monthly clinical meetings attended by the head of HUH. Other duties included crisis intervention, budget accounting ($20,000 per year), quarterly chart reviews and cross audits at my DPH site and others in the DPH safety net.

• Case Manager III

  • Mar 2006 - Mar 2007

  San Francisco Bay Area As a Case Manager III, I worked in a housing site in San Francisco for recently housed homeless men and women. Residents were referred to housing through the “Care Not Cash” program(aka Housing First.). I conducted initial client interview and provided high quality case management services for a case load that ranged from 45 to 110 individuals. Residents were typically tri-diagnosed individuals with concurring mental, medical problems coupled with substance abuse problems. Developed strong… Show more As a Case Manager III, I worked in a housing site in San Francisco for recently housed homeless men and women. Residents were referred to housing through the “Care Not Cash” program(aka Housing First.). I conducted initial client interview and provided high quality case management services for a case load that ranged from 45 to 110 individuals. Residents were typically tri-diagnosed individuals with concurring mental, medical problems coupled with substance abuse problems. Developed strong knowledge of local city agencies and a working knowledge to assist individuals coping with HIV, poverty and drug use from a harm reduction standpoint. In this position, I referred residents to appropriate substance use programs, hospital/clinics and psychiatric care and helped to maintain their housing.