General Management

• Jan 2019 - Present

- Support the property managers and agents team to ensure that the service provided complies with the company standards.- Coordinate and approve the team's targets, encouraging them to reach their full potential within the company.- Providing assistance where needed in developing fruitful relationships with potential clients.- Managing all the operational aspects of the company, which include aspects related to human resources, training staff, organising events and budgetary needs.- Engaging in direct contact with the CEO to comply with the investor's expectations, as well as to receive feedback of the performance of the company.

Property manager

• Sep 2018 - Dec 2018

- Maintaining property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises,- Establishing rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals,- Attracting tenants by advertising vacancies,- Contracting with tenants by negotiating leases and collecting all necessary documents,- Accomplishing financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures,- Maintaining property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations,- Maintaining properties by contracting for maintenance services and supervising repairs,- Preparing reports by collecting, analyzing, and summarizing data and trends.

Leasing director - Assistant property manager

• Oct 2012 - Dec 2017

- Managed a real estate portfolio of about 500 units, - Set up efficient lease renewal programs, - Screened potential candidates for rental properties, - Made sure every complaints from residents were answered and resolved in a timely fashion, - Executed beginning and exit walk throughs with tenants, - Set up rent strategies to answer market conditions, - Planned contractor calendars to answer tenant's requests and extraordinary work. - Managed a real estate portfolio of about 500 units, - Set up efficient lease renewal programs, - Screened potential candidates for rental properties, - Made sure every complaints from residents were answered and resolved in a timely fashion, - Executed beginning and exit walk throughs with tenants, - Set up rent strategies to answer market conditions, - Planned contractor calendars to answer tenant's requests and extraordinary work.

Leasing agent

• Sep 2011 - Oct 2012

- Screened potential candidates to available apartments, - Executed documents such as applications, money transfer, deposits, checks, etc., - Put potential tenants and landlords in contact after a pre screen, - Handled heavy phone call and email volume. - Screened potential candidates to available apartments, - Executed documents such as applications, money transfer, deposits, checks, etc., - Put potential tenants and landlords in contact after a pre screen, - Handled heavy phone call and email volume.

Internship Trainee

• Feb 2008 - Apr 2008