Experience

Lasko Products

• United States
• Manufacturing
• 200 - 300 Employee

• Global E-Commerce Sales Manager

  • Jul 2016 - Present

  Responsible for driving sales across multiple online marketplace channels, that includes: Amazon.com, eBay.com, Jet.com, Walmart.com, HomeDepot.com, Lowes.com, Houzz.com, and many others. Responsible for driving sales across multiple online marketplace channels, that includes: Amazon.com, eBay.com, Jet.com, Walmart.com, HomeDepot.com, Lowes.com, Houzz.com, and many others.



Monoprice

• United States
• Computers and Electronics Manufacturing
• 100 - 200 Employee

• Marketplace Accounts Manager

  • Oct 2015 - Jul 2016

  Responsible for consumer sales sold through Amazon.com U.S., Canada, Europe and Asia marketplaces. Build rapport and maintain relationships with assigned Amazon Vendor Managers. Maximize sales opportunities, manage sell-through, inventory and targeted programs. Implement and maintain various Amazon marketing programs such as sponsored ads, Amazon Marketing Services (AMS), in addition Vendor Central Self Service Promotional Tools. Build catalog and consumer engagement with A+ Content and Vine tools, as well as, maintain product content and place competitive pricing throughout catalog. Achieve assigned sales/margin goals. Build listings for optimal relevance. Fluent in Channel Advisor. Show less



Newegg

• United States
• Retail
• 500 - 600 Employee

• Account Executive

  • Jun 2014 - Oct 2015

  Achieve assigned sales/margin goal for Rosewill brand and/or assigned products through Amazon Marketplace. Responsibilities/Duties: • Target customers through Amazon Marketplace platform. • Manage product listing (content and keyword), inventory, pricing, and promotional activities on assigned marketplace platform to achieve sales and margin goal. • Maintain Pay-Per-Click Amazon keyword campaigns. • Build brand/product exposure utilizing Amazon Marketing Services. • Resolve customers’ issues in a timely manner to maintain high customer rating and satisfaction as a seller on assigned marketplace platform. • Prepare sales documentation for orders obtained, submit orders for processing and maintain customer records by using automated systems to ensure order delivery on time. • Coordinate sales efforts by building bridges internally with Accounting, Tax, Legal, Product Management, Marketing, Logistic, Warehouse (Order processing center), Customer Service, IT, MIS, BSA departments. • Prepare sales reports, reviews and other paperwork to evaluate performance results periodically and make adjustments as needed. • Keep updated with product knowledge, applications, technical service, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and product management team. • Provide forecast to product management team for inventory procurement. • Recommends new products, solutions, and services by evaluating current products, solutions, and service and collecting feedback from customers and potential customers. • Keep commitment in a timely manner and resolve issues promptly. • Accountable for customer satisfaction and providing high quality service in representing the company. Show less



CalTek International Corp.

• Pomona, CA

• General Manager

  • Feb 2004 - May 2014

  Wholesaler, manufacturer and distributor of military collectible dolls and accessories. Supplying to hobby shops, online stores, and specialty stores. Sales Management • Target customers through sales channel worldwide. • Maintain relationship with established clients through excellent customer service. • Negotiate pricing and payment terms towards closing sales with dealers. • Run trade shows to help vendors gain exposure and expand customer base. • Supervised sales department and shipping department to run as efficient as possible. Operations Management • Accountable for managing sales, marketing, customer service and operations. • Trained staff to be well versed in eBay by teaching the importance of feedback, product listing titles, customer service, utilization of promotional activities and compliance of eBay's rules and regulations. • Trimmed product shipping costs while improving delivery times by consolidating freight service accounts and negotiating better rates. • Significantly improved quality control efforts and minimized losses incurred from damaged merchandise by re-engineering procedures for returns. Business Development • Achieved $2 million in sales per year in a small highly competitive market. • Produced an additional 10% of gross revenue for the company while maintaining 30% - 60% profit per transaction. • By maintaining a high feedback score and providing excellent customer service, returning customers were willing to purchase products outside of eBay saving an additional 9% in eBay final value fees. • Trimmed eBay final value fees by 20% by achieving eBay Top Rated Seller status. • Received 9000+ eBay positive feedback with a score of 99.9%. • Gained 6000+ eBay positive feedback in the past year. • Maintained 5-Star Detailed Seller Ratings. • 8+ years of eBay experience. • 2+ years of Amazon Marketplace experience. Show less



Argent Mortgage

• Underwriter

  • Jan 2003 - Feb 2004