David Thompson
Chief Executive Officer & Co-Founder of Myma.ai (Formerly BookMeBob AI Chatbot for hotels) at Book Me Bob - AI Chatbot for Hotels- Claim this Profile
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Bio
Jody Dickinson
I have had the pleasure of knowing David for over 20 years. David is a professional Hotelier who has a vast experience in both New Zealand, Australia and the United States . He is a true people person and always focused on the best outcomes for his staff and customers. I highly recommend David as a person of quality and very high integrity who has a genuine passion for the hotel industry. He has great knowledge and vision for the industry. David has recently set-up his own company called Bookmebob to help support hotels. Check out his company. I wish him all the best with his new venture.
Kirsty Dallinger
"David is the only Recruiter I work with in all of New Zealand" The reasons for this are simple: David's knowledge of the Hotel and Hospitality industry coupled with a consultative approach, down-to-earth nature, and long-term business vision makes David a true 'business partner' in my Recruitment process. David is the first and only person I call when I am in need of Industry Talent - I know David's networks stretch far wider than my listing on Seek.com could ever reach!
Jody Dickinson
I have had the pleasure of knowing David for over 20 years. David is a professional Hotelier who has a vast experience in both New Zealand, Australia and the United States . He is a true people person and always focused on the best outcomes for his staff and customers. I highly recommend David as a person of quality and very high integrity who has a genuine passion for the hotel industry. He has great knowledge and vision for the industry. David has recently set-up his own company called Bookmebob to help support hotels. Check out his company. I wish him all the best with his new venture.
Kirsty Dallinger
"David is the only Recruiter I work with in all of New Zealand" The reasons for this are simple: David's knowledge of the Hotel and Hospitality industry coupled with a consultative approach, down-to-earth nature, and long-term business vision makes David a true 'business partner' in my Recruitment process. David is the first and only person I call when I am in need of Industry Talent - I know David's networks stretch far wider than my listing on Seek.com could ever reach!
Jody Dickinson
I have had the pleasure of knowing David for over 20 years. David is a professional Hotelier who has a vast experience in both New Zealand, Australia and the United States . He is a true people person and always focused on the best outcomes for his staff and customers. I highly recommend David as a person of quality and very high integrity who has a genuine passion for the hotel industry. He has great knowledge and vision for the industry. David has recently set-up his own company called Bookmebob to help support hotels. Check out his company. I wish him all the best with his new venture.
Kirsty Dallinger
"David is the only Recruiter I work with in all of New Zealand" The reasons for this are simple: David's knowledge of the Hotel and Hospitality industry coupled with a consultative approach, down-to-earth nature, and long-term business vision makes David a true 'business partner' in my Recruitment process. David is the first and only person I call when I am in need of Industry Talent - I know David's networks stretch far wider than my listing on Seek.com could ever reach!
Jody Dickinson
I have had the pleasure of knowing David for over 20 years. David is a professional Hotelier who has a vast experience in both New Zealand, Australia and the United States . He is a true people person and always focused on the best outcomes for his staff and customers. I highly recommend David as a person of quality and very high integrity who has a genuine passion for the hotel industry. He has great knowledge and vision for the industry. David has recently set-up his own company called Bookmebob to help support hotels. Check out his company. I wish him all the best with his new venture.
Kirsty Dallinger
"David is the only Recruiter I work with in all of New Zealand" The reasons for this are simple: David's knowledge of the Hotel and Hospitality industry coupled with a consultative approach, down-to-earth nature, and long-term business vision makes David a true 'business partner' in my Recruitment process. David is the first and only person I call when I am in need of Industry Talent - I know David's networks stretch far wider than my listing on Seek.com could ever reach!
Experience
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Myma.ai
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New Zealand
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Software Development
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1 - 100 Employee
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Chief Executive Officer & Co-Founder of Myma.ai (Formerly BookMeBob AI Chatbot for hotels)
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Nov 2019 - Present
One of the factors that makes Myma.ai Chatbot so special for the hotel, restaurant, wine & hospitality industry is that it has been designed by vastly experienced hospitality / hotel people, managers, IT and Revenue specialists and in partnership with an IT Chatbot expert and the most up to the moment Artificial Intelligence (AI). The chatbot is not manned by a human, it is fully AI and this delivers a Chatbot that gives consistent customer experience and is available at 24/7. One of the factors that makes Myma.ai Chatbot so special for the hotel, restaurant, wine & hospitality industry is that it has been designed by vastly experienced hospitality / hotel people, managers, IT and Revenue specialists and in partnership with an IT Chatbot expert and the most up to the moment Artificial Intelligence (AI). The chatbot is not manned by a human, it is fully AI and this delivers a Chatbot that gives consistent customer experience and is available at 24/7.
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CPG Hotels New Zealand
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New Zealand
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Hospitality
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1 - 100 Employee
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Special Project Manager - USA/NZ
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May 2017 - Nov 2019
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Mangapapa Hotel
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Havelock North , hawkesbay , New Zealand
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General Manager
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Apr 2015 - May 2017
# Award New Zealand Best Renovated Hotel for 2016 by the NZ Hospitality Association # National Finalist for Best Small Hotel in New Zealand 2016 # Ranked 2nd on Trip Advisor for Best Small Hotel in New Zealand for 2017 out of 1000 hotel # Ranked 5th on Trip Advisor for Best Small Hotel in South Pacific (Australia, NZ & Fiji) for 2017 # Ranked 5th on Trip Advisor for Luxury Hotel in New Zealand # Ranked 9th most Romantic Hotel in New Zealand on Trip Advisor 2017 # Successfully re-open the hotel after a $4million dollar renovation & re launched the hotel Brand Mangapapa Hotel Show less
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Martarni + Associates
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New Zealand
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Director - North Island & South Pacific
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Oct 2010 - Apr 2015
Martarni & Associates is a hospitality solutions company that specializes in the following hospitality fields: # Recruitment from line level staff to CEO's of major hotel chains # Hotel Consultant for small or large hotels in NZ or overseas # Project Management 1 week to 6 months # Mystery Shopping your hospitality business and understanding it better Martarni & Associates is a hospitality solutions company that specializes in the following hospitality fields: # Recruitment from line level staff to CEO's of major hotel chains # Hotel Consultant for small or large hotels in NZ or overseas # Project Management 1 week to 6 months # Mystery Shopping your hospitality business and understanding it better
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BUZZ Recruitment
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New Zealand
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Staffing and Recruiting
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1 - 100 Employee
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General Manager Lower North Island
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Aug 2009 - Sep 2010
Heading up the Hospitality & Tourism sector in the North Island, New Zealand for BUZZ Recruitment BUZZ is a specialist New Zealand Recruitment Agency with a fresh personal touch bringing together new technologies and the latest sourcing trends from around the world. Heading up the Hospitality & Tourism sector in the North Island, New Zealand for BUZZ Recruitment BUZZ is a specialist New Zealand Recruitment Agency with a fresh personal touch bringing together new technologies and the latest sourcing trends from around the world.
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General Manager of Country Comfort Terrigal
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Jun 2008 - Jun 2009
Part of the Constellation Hotel Group, this hotel is a 47 room 4 star hotel, with Breezes Al carte restaurant & Bar ,also with conference facilities up to 100 pax. The hotel employees 25 – 30 staff members. During this role I have achieved the following: • Changed the management platform to a more streamlined effective business model. This involve cross training various staff members in different hotel positions and thinking out side the square to maximize staff productivity. • Increased internet website bookings by 20% on previous years. • Secretary of the Central Coast Hotel/Motel Association (over 50 registered business members) • Strong relationship with Central Coast Tourism body • Oversaw a light refurbishment of the hotel rooms Show less
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General Manager
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Jan 2007 - May 2008
General Manager of Punakaiki Resort which was formally known as Punakaiki Rocks Hotel & Villas, the resort is a 61 room 3.5 – 4 star resort, 12 of the rooms are Eco Suites and the other 49 rooms are standard hotel rooms, the restaurant Waterline is a 50 seat restaurant which provides al carte, breakfast, lunch and dinner, the resort employees 30 - 40 staff. General Manager of Punakaiki Resort which was formally known as Punakaiki Rocks Hotel & Villas, the resort is a 61 room 3.5 – 4 star resort, 12 of the rooms are Eco Suites and the other 49 rooms are standard hotel rooms, the restaurant Waterline is a 50 seat restaurant which provides al carte, breakfast, lunch and dinner, the resort employees 30 - 40 staff.
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General Manager of Waterfront Suites
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Oct 2005 - Dec 2006
General Manager of Waterfront Suites Paihia, 30 luxury 4.5 star Suites (54 rooms) and also the Northland Area Manager for Tourismflair Hotels & Resorts. My area responsibilities are Russell Cottages (16 luxury, 5 star cottages) & Sea Spray Suites Paihia (4 star, 30 suites) planned opening December 2006. My role was to manage the opening of Russell Cottages (16 luxury, 5 star cottages) • This involved sourcing & training of staff, employment contracts, • Development of a staff hand book, installing a computer system, setting yield conditions & rates, contracts for travel agents/wholesalers. • Develop a sale & marketing plan along with a budget which would meet the owners and investor’s requirements and vision. • Develop the Tourismflair brand name in Northland and New Zealand, via making sure we had full appointment calendar for TRENZ 2006 with key international wholesale agents. Branding also involve developing the Tourismflair webpage and individual property web pages, brochures & local sponsorship of key events and organizations. I also oversaw the full FFE installation at Waterfront Suites Paihia, again I was involved in all aspects of pre opening hotel, employment, training, sourcing suppliers, working with the local tourism body. I was also responsible for the day to day running of the hotel and reporting back all the financial results to the head office and the owners of the suites. My last project was to oversee the opening of Sea Spray Suites (30 Suites, 4 star) in December 2006, this has involved sourcing managers, setting budgets for 2006 & 2007, Sales & Marketing plan, installing FFE in all rooms and also a small commercial kitchen and breakfast room. Show less
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Accor
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France
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Hospitality
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700 & Above Employee
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Front Office Manager - 135 rooms 4 star
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Aug 2004 - Sep 2005
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Heritage Hotels
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New Zealand
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Hospitality
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100 - 200 Employee
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Front Office Manager - 250 room 4 star Apartments & Studio rooms
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Feb 2003 - Aug 2004
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Kauri Cliffs
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Bay of Islands, New Zealand
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Rooms Division Manager - 18 Suites - 5 star , Top 50 Best Golf Course in World
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Aug 2001 - Jan 2003
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IHG Hotels & Resorts
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United Kingdom
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Hospitality
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700 & Above Employee
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Front Office Manager - 250 rooms 5 star
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Sep 2000 - Sep 2001
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Rydges Hotels & Resorts
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Australia
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Hospitality
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700 & Above Employee
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Started as Corporate Trainee worked my way up to Rooms Divsion Manger
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Jan 1994 - Sep 2000
Rydges Alice Springs 252 rooms 4.5 star 1994 to 1996 Corporate trainee Rydges Parramatta 150 rooms 4 star 1996 to 1998 Night Manager Rydges Bankstown 135 rooms 4 star 1998 to 2000 Front Office Manager Rydges Rototua 135 Rooms 4 star 2000 Rooms Division Rydges Alice Springs 252 rooms 4.5 star 1994 to 1996 Corporate trainee Rydges Parramatta 150 rooms 4 star 1996 to 1998 Night Manager Rydges Bankstown 135 rooms 4 star 1998 to 2000 Front Office Manager Rydges Rototua 135 Rooms 4 star 2000 Rooms Division
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Education
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1992 - 1994
Blue Mountains International Hotel Management School
Diploma, Hotel Managment
Community
