Field Service Technician

• Oct 2014 - Present

Providing customer break fix support for designated equipment. Communicating clearly in written and verbal form. Possess excellent customer service skills. Accepting and delivery of all service calls assigned. Completing all administrative tasks associated with each call. Responsible for control and return of assets and inventory. Other duties may be assigned to meet business needs. May provide functional guidance to colleagues. Providing customer break fix support for designated equipment. Communicating clearly in written and verbal form. Possess excellent customer service skills. Accepting and delivery of all service calls assigned. Completing all administrative tasks associated with each call. Responsible for control and return of assets and inventory. Other duties may be assigned to meet business needs. May provide functional guidance to colleagues.

Production Machinist

• Sep 1989 - Aug 2014

Sergeant

• Nov 1981 - Sep 1989

Field Artillery School, AFATADS, TACFIRE Worked at Magnavox with the Department of Defense on the AFATADS conception. Running the LAN at the Battalion level, debugging and making recommendations to the system. Field Artillery School, AFATADS, TACFIRE Worked at Magnavox with the Department of Defense on the AFATADS conception. Running the LAN at the Battalion level, debugging and making recommendations to the system.