General Manager

• Nov 2021 - Present

Manager

• Aug 2021 - Nov 2021

• Monitoring all restaurant operations and conditions to ensure quality of food and customer service • Communicating with vendors about the delivery of supplies and restaurant equipment repairs • Implementing and executing appropriate financial controls such as petty cash, profit and loss statements, daily deposits and payroll • Handling and resolving customer complaints efficiently to ensure a high level of customer satisfaction • Appraising employee work performance to ensure that they perform at optimal levels • Conducting timely performance evaluations, handling grievances, taking disciplinary actions and counseling employees to develop enthusiastic, professional and cooperative attitudes • Completing, approving, submitting and maintaining internal records and reports as required • Training and developing Crew Members, Assistant Manager and Manager Trainee • Maintaining a safe environment for all employees and customers. • Ability to lead and manage one or more Manager(s) and hourly crew members • Excellent employee training and development abilities • Willingness to submit to and pass a background check and drug screening test • Proficiency with POS cash register system, kitchen and Microsoft Office Show less

General Manager

• Jun 2017 - Nov 2019

Managed daily operation of sales, installation and delivery of emergency services vehicles to Federal, State and Local agencies. Maintained an inventory of multiple Manufacturer products. Processed daily purchase orders and tracked equipment for delivery to the end user. Managed billing and invoices. Provided pricing for Requests for Quote and Request for Proposals. In charge of meeting timelines and handling customer relations as well as meeting with high level government officials. Attended many conferences where I used my public speaking and business development skills to grow the company. Show less

Fleet Finance Manager

• Feb 2016 - Jun 2017

Managed the Financing of Federal, State and Local Agencies Fleets. Provided guidance to Budget offices and Commissions on the cost and best practices for fleet purchases. Managed a Multi Line Dealer Group Automobile and Light Truck Fleet. Specializing in Federal, State and Local Government Bids by providing timely Request fo Quote and Request for Proposal. Maintained working knowledge of many vehicle brands and warranties. (Chevrolet Buick GMC Cadillac Ford Lincoln Chrysler Dodge Jeep RAM Nissan Scion Toyota) Utilized my public speaking skills in product meetings to emphasize points of interest. Show less

Leasing Consultant

• Apr 2014 - Feb 2016

Introduced the Financing of Fleets to Federal, State and Local Agencies. Provided guidance to Budget offices and Commissions on the cost and best practices for fleet purchases. Specializing in Federal, State and Local Government Bids by providing timely Request fo Quote and Request for Proposal. Maintained working knowledge of many vehicle brands and warranties. Attended conferences to convey product knowledge, marketing and customer service. • Marked Patrol Vehicles • Administrative Vehicles • Undercover Vehicles • Sedans, Pick-up Trucks, SUVs, Vans, SWAT Trucks, Buses, Fire Engines, and all Emergency Response Vehicles Mears has over 50 years of experience in Municipal Finance/Leasing and Fleet Leasing No fleet or equipment offer too small! Show less

Regional Sales Manager

• May 2013 - Apr 2014

Managed the day to day business by Providing support and Promoting sales to customers and distributors using Code-3, Stream Light, Westin Automotive and Jotto Desk in the Florida territory. My background and experience in Law Enforcement established a guide to help Agencies select the right products for their emergency needs. Managed the day to day business by Providing support and Promoting sales to customers and distributors using Code-3, Stream Light, Westin Automotive and Jotto Desk in the Florida territory. My background and experience in Law Enforcement established a guide to help Agencies select the right products for their emergency needs.

Chief (Criminal Investigations Division)

• Oct 2010 - Jul 2013

Responsible for the daily direction and supervision of the Criminal Investigations Division/Internal Affairs Unit and any related functions. Collaborate and partner with local, state and federal agencies to expedite investigations without compromise to the safety and security of the staff, inmate population and the public. Responsible for the daily direction and supervision of the Criminal Investigations Division/Internal Affairs Unit and any related functions. Collaborate and partner with local, state and federal agencies to expedite investigations without compromise to the safety and security of the staff, inmate population and the public.

Assistant Deputy Inspector General

• Oct 2010 - Aug 2011

Promoted to Chief for the State of Georgia Assistant Deputy Inspector General  Charged with fostering and promoting accountability and integrity in state government.  Held state officials accountable for efficient, cost effective government operations.  Investigated complaints regarding the operation and management of Georgia state agencies within the executive branch. Promoted to Chief for the State of Georgia Assistant Deputy Inspector General  Charged with fostering and promoting accountability and integrity in state government.  Held state officials accountable for efficient, cost effective government operations.  Investigated complaints regarding the operation and management of Georgia state agencies within the executive branch.

Special Agent

• Oct 2010 - May 2011

 Conducted criminal investigations pertaining to financial crimes and fraudulently negotiated Georgia tax returns as well as checks and securities, identity theft, false identification, computer crimes, access device fraud, telecommunications fraud, telemarketing fraud, electronic funds transfer fraud, and fraud concerning financial institutions. Promoted to Assistant Deputy Inspector General  Conducted criminal investigations pertaining to financial crimes and fraudulently negotiated Georgia tax returns as well as checks and securities, identity theft, false identification, computer crimes, access device fraud, telecommunications fraud, telemarketing fraud, electronic funds transfer fraud, and fraud concerning financial institutions. Promoted to Assistant Deputy Inspector General

Federal Agent

• Jul 1989 - Mar 2008

 Effectively performed duties and responsibilities of a Federal Agent requiring employment of law enforcement techniques.  Coordinated with other law enforcement officials, attorneys, and subject matter experts in planning and conducting investigations.  Assured that subordinates were trained and fully compliant with provisions of the safety regulations.  Established guidelines and performance expectations for supervised staff members.  Observed workers performance and demonstrated and conducted work performance critiques.  Developed work improvement plans and recommended personnel actions as necessary.  Effected disciplinary measures as appropriate to the authority delegated in this area.  Provided informal feedback and periodically evaluated employee performance.  Followed proper procedures to resolved informal complaints and grievances.  Performed in-depth investigations to determine the suitability of persons requiring access to secure areas.  Performed criminal investigations, interviewed victims and witnesses, secured crime scenes, collected and secured evidence.  Worked in conjunction with Crime Scene Technicians.  Conducted surveillance of criminal activity.  Wrote logical sequenced reports containing specific details from interviews, investigations, and surveys.  Conducted security briefings regarding Emergency Response Plans (ERP) for Embassy locations in Washington D.C. and site surveys for presidential visits.  Conducted numerous interviews that led to felony arrests and drug seizures.  Testified to several Grand Juries to support evidence and secure convictions. Show less