Sr. Systems Administrator I

• Jun 2021 - Present

IT Systems Specialist

• Jul 2012 - Jun 2021

Building, configuring, patching, upgrading and troubleshooting of physical and virtual server environments. Participate in maintaining and administering the existing infrastructure. Create and maintain documentation as it relates to installation, configuration, and processes, for all systems. Maintain, monitor, and troubleshoot network infrastructure (LAN/WLAN/WAN hardware and & routing/switching, office/data center cabling). Experience and working knowledge of the following areas: Windows Server administration including Active Directory, Hyper-V, Failover Clusters, Backup/recovery technologies; TCP/IP, routing, switching, DHCP and DNS, Cisco VOIP. Assist in planning for the future strategy of internal facing systems and infrastructure. Monitor server event logs, performance logs, and growth of data in the server environment. Ensures compliance with uptime and performance standards by ensuring our equipment is statistically tracked and monitored using digital dashboards and messaging notifications. Provide detailed project status reporting as directed by management. Work on moderately complex assignments, using judgment to resolve problems and make routine recommendations. Participate in on-call rotation to provide 24 X 7 support. Strong analytical and problem solving skills with the ability to quickly adapt to changing and competing priorities. Strong organizational skills; ability to prioritize, maintain attention to detail and recognize time constraints. May manage others through influence rather than direct authority. Supporting users in the use of computer equipment and software by providing necessary training and advice.

PC/Network Technician

• Oct 2007 - Jul 2012

Upgraded a network and server infrastructure and successfully migrated 800 users from a Windows NT domain to Active Directory domain. Maintained and upgraded Servers used in a virtualized environment. Built and deployed a Symantec Ghost Server to provide faster customer support and turn around. Configured and implemented a Digital Signage System to display a real time schedule. Designed a system to broadcast Digital Service Videos through RF channels. Responsible for technical support of over 400 computer users and 100 guests. Accountable for training of new hires to the PC Tech and Support Analyst positions.

Sr. Electronic Technician

• May 2005 - Oct 2007

• Responsible for six product lines to include direction of personnel, reporting of production schedule progress, reporting technical issues and liaising with engineering to resolve any issues that may jeopardize shipments. • Worked closely with the design and manufacturing engineering departments to ensure the timely and smooth release of new products into the production environment. • Responsible for troubleshooting technical problems related to new product release and continued product improvements and processes. • Assisted manufacturing engineers in the setup and installation of Environmental Stress equipment, process flow and training of technicians in this area. • Gained an understanding and experience in the setup of a lean manufacturing facility that follows the demand flow process. • Traveled to a live shooting with a fully automatic .50 cal weapon mounted on a CROWS system. I provided technical assistance to the customer and system setup. • Responsible for cross training of current production personal and new hires in any area of manufacturing to include inspection, assembly, test, troubleshoot, rework and production process flow.

Sr. Electronic Technician

• Jun 1999 - May 2005

• Monitored quality yield on the HG product line. Yield measures include root cause analysis and monitoring statistical process control for process improvement. • Responsible for operating and maintaining 10 production test stations used in manufacturing, testing and repair of the HG-100K and HG-LE high speed camera systems. • Build, maintain, and repair computer systems to improve speed, reliability, and efficiency in manufacturing of the HG product line. • Trained new technicians and assemblers on assembly and test process and production flow. • Responsible for the characterization and tuning of scientific grade CCDs