David Steinbruckner

Information Technology Specialist at Minnesota IT Services
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Contact Information
us****@****om
(386) 825-5501
Location
Minneapolis, Minnesota, United States, US

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Jeff Tarnowski

I have had the pleasure to work with David on two occasions. Once while at Jacobs Trading. And another as his manager at GlobalTranz. David was brought on as a Network Administrator at GlobalTranz during an acquisition to help with running day to day of the organizations networking. And to merge two companies(Logistics Planning Services and GlobalTranz). Unfortunately 2 months into his tenure our Director of IT was replaced. And with that change a new vision on how our IT structure was going to be laid out. David was let go through no fault of his own after 6 months of employment as the position was eliminated. This in no way reflects any performance or skill issue of David’s. David worked on several high profile projects while at GlobalTranz. One was building out a WDS implementation to streamline and standardize our imaging platform. This was a very technical intensive process. And he was able to start from scratch to a working deployment in under 2 weeks. Another high profile project was migrating all of Logistics Planning Services O365 accounts into the GlobalTranz tenant. This included migrating all email data, distribution lists, contacts, and end user profiles. He organized with managers to migrate each group as efficiently as possible. And a very high profile project was a physical move out of our Woodbury location into the 21 SE Main street office. David helped with planning for capacity upgrades before the move. And with the physical deployment. Without his help getting an entire office moved over the weekend would had been a difficult task. Besides projects David was attached or running. He also tended to day to day management of our firewalls, switches, WAPS, VPNs, O365, Active Directory, and windows virtual server infrastructure(Hyper-V). He was also running point for any issues with our cloud based phone system(Mitel). While also providing end user desktop support. He exceeded all expectations in this role. And was always eager to learn. David is a highly motivated individual who is always looking to expand his technical skillset. He is also a quick learner as evidenced in the WDS deployment. Any IT organization should be happy to have such a motivated person on their staff. If you have any questions please contact me at jtarnowski@globaltranz.com or 651-444-5616.

Bob B.

David Steinbruckner worked at Accurate Home Care as a network / systems administrator for only a short time but was a great asset. David worked on several key projects and initiatives and always impressed me with his love for the technology and solutions we implemented as a team. David works well independently or in teams and his thirst for a challenge was very apparent as we went through some major improvements that honestly, we could not have accomplished in such a short amount of time without his knowledge and willingness to go the extra mile when we needed him to. Some specific projects David worked on were backups, wireless and wired networks, network planning, new endpoint protection suite, selecting new router/firewalls for all locations, He sourced new hardware, supported and learned new industry specific healthcare applications, and of course supported Office 365, Exchange online, SharePoint online, Teams, active directory, etc - in a multiple location business connected over a wide area network with users of all skill levels and needs. David is a bright and personable individual. He is highly self-motivated and well capable of achieving any goal he sets his mind to. David learned new technologies promptly and applied them in his daily work. Any company’s IT Department would be lucky to have David on their team.

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Credentials

  • CompTIA A+
    CompTIA A+

Experience

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Information Technology Specialist
      • Jul 2019 - Present

      - Provide telephone, ticketing support and 2 nd level technical assistance to customers as required for reported incidents or work order related requests. - Record and verify all required customer identification information, appropriate category and complete and accurate description of reported incidents or work order requests in ticket management tool following ITIL best practices. - Document required process and procedures and train team members as needed. - Communicates status and resolution of incidents and work orders to all user/customers in a timely manner. - Coordinates customer requests for new hardware/software requests. - Identifies complex or frequently occurring problems and reports to supervisor as needed. - Provide basic troubleshooting instructions for commonly reported problems. - Adhere to Service Desk and Desktop Standard Operating Procedures and Policies Show less

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Systems & Network Administrator
      • Jun 2018 - Oct 2018

      - Supporting 400 end users. - Configured Sophos XG firewalls at three locations. - Migrated equipment from a data center to on premise. - Troubleshooted wireless connectivity issues. - Piloted and implemented endpoint protection. - Managed Sophos Endpoint protection. - Deployed and updated software on 2008 R2 servers and Windows 7 and 10. - Configured and implemented Windows deployment services. - Managed VMware vCenter and stand-alone ESXi servers. - Acted as an escalation point for desktop support. Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Telephony Systems Administrator
      • Apr 2018 - Jun 2018

      - Managing 300 user Zultys PBX on-premise and passive off-premise - Communicating and delegating to outside phone venders - Configured Zultys PBX to route calls based on intended recipient. Troubleshot, repaired and documented any issues with Automated Call Distribution (ACD) - Adding new clients in the Ontario (contactsavvy) Dialer - Met with vendors and plan out implementations and/or solutions to issues - Managing 300 user Zultys PBX on-premise and passive off-premise - Communicating and delegating to outside phone venders - Configured Zultys PBX to route calls based on intended recipient. Troubleshot, repaired and documented any issues with Automated Call Distribution (ACD) - Adding new clients in the Ontario (contactsavvy) Dialer - Met with vendors and plan out implementations and/or solutions to issues

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Network Administrator
      • Aug 2017 - Mar 2018

      - Maintained IPSEC tunnels at all 4 locations. - Edited and changed file share permissions within Windows 2008 and 2012 R2 file share. - Analyzed and isolated network connectivity issues. - Configured Meraki and HP switches, Meraki access points, Sophos UTM firewalls, and virtual servers. - Administered Mitel VOIP phones at all locations including remote users. - Contacted vendors to create contracts and to administer existing contracts. - Configured and approved WSUS updates. - Configured and implemented WDS. - Administrated Office 365 creating new accounts, distribution lists, and shared accounts. Along with helping with the migration to another domain. - Project lead for the following projects when purchased by GlobalTranz; IPSEC tunnels, O365, and phone system. - Expanded volumes on NetApp when needed. - Managed 2012 R2 Hyper-V Virtualization environment. - Resolved all SSL client VPN issues for remote users. - Resolved all local help desk issues. - Monitored the health of the servers with HP iLO. Show less

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Network Consultant
      • Jul 2017 - Mar 2018

      - Install 200 Cisco Catalyst 3850 switches in their allotted wiring closets and loading the initial configuration during construction of new hospital building. - After hours network closet cleanup. - Install 200 Cisco Catalyst 3850 switches in their allotted wiring closets and loading the initial configuration during construction of new hospital building. - After hours network closet cleanup.

    • United States
    • Insurance
    • 400 - 500 Employee
    • Senior Desktop Support Technician (Consultant)
      • May 2017 - Jul 2017

      - Migrated 800 end users from VMware Horizon 5 and 6 VDI's to Horizon 7. - Migrated 800 end users from VMware Horizon 5 and 6 VDI's to Horizon 7.

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Network Administrator
      • Mar 2016 - Apr 2017

      - Install and maintain Sophos Firewalls at all 4 locations along with site to site VPN connections between sites. - The project manager and technical employee for the new retail building. - Managed a team to install all Ethernet runs and terminate ends. - Configured the camera system consisting of 27 indoor and outdoor Axis cameras with IPconfigure software. - Installed, configured, administered and Troubleshooted the VMware ESXi 6 host with a total of 3 Host servers running 20-30 Virtual Machines on each host. - Manage Virtualization Environment using VMWare vSphere 6 with vCenter. - Converted several physical machines into the virtual environment with VMware vCenter Converter. - Automated 14 android TV boxes to display live camera feeds and Marketing content. - Supported 60 end users at 4 locations. Show less

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Help Desk III (Consultant)
      • Jun 2015 - Feb 2016

      - Researched and resolved issues/inquiries daily for 300 end users. - Efficient with ticketing system ManageEngine and Desktop Central patch management solution. - Provisioned office laptops, remote sales laptops and iPads. - Managed and configured end users Meraki mobile device management profile. - Imaged workstation laptops and desktops via WDS. - De-provisioned users in Active directory. - Researched and resolved issues/inquiries daily for 300 end users. - Efficient with ticketing system ManageEngine and Desktop Central patch management solution. - Provisioned office laptops, remote sales laptops and iPads. - Managed and configured end users Meraki mobile device management profile. - Imaged workstation laptops and desktops via WDS. - De-provisioned users in Active directory.

    • LAN Technician
      • May 2010 - Mar 2015

      - Hired before I graduated college to refurbish consumer computers for resell. Averaged 30-40 computers a week. - Install and maintain all Cisco wireless routers - New user creation in Active directory, along with de-provisioning user accounts. - Creating users email accounts in exchange 2010 and office 365. - Migrated all users from exchange 2010 to office 365 - Support corporate, retail, and remote processing operations throughout the country. - Install and configure IP cameras using IPConfigure software. - Administer key card access system, monitor security cameras. - Diagnose, troubleshoot and resolve a wide range of software, hardware and connectivity issues. - Communicate with end users. - Listen, ask questions and determine problem areas, research and further analyze when needed. Show less

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Infantry
      • Apr 2004 - Apr 2012

      - Deployed to Iraq in October 2005 through August 2007 as a driver and radio operator. - Served my company off hours as the local IT Administrator / Engineer of two different networks. - Served as a Sergeant in charge of four people, and conducting various classes for both the platoon and company. - Deployed to Iraq in October 2005 through August 2007 as a driver and radio operator. - Served my company off hours as the local IT Administrator / Engineer of two different networks. - Served as a Sergeant in charge of four people, and conducting various classes for both the platoon and company.

Education

  • Dunwoody College of Technology
    Associate’s Degree, Computer Networking; Applied Science
    2008 - 2010

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