Experience

Edison Infiniti

• United States
• 1 - 100 Employee

• General Sales Manager

  • Feb 2023 - Present



Great American RV SuperStores

• United States
• Recreational Facilities
• 100 - 200 Employee

• General Sales Manager

  • Oct 2022 - Present



Camping World

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Nov 2021 - Present



Chesaco RV

• United States
• Retail
• 1 - 100 Employee

• General Manager

  • Jan 2021 - Oct 2021

  I was hired to oversee the daily operations and increase profitability in all departments, including Sales, Service, and Parts for the Mid-Atlantic region's one-stop-shop for RV sales and service with four full-service locations in Maryland and Pennsylvania. I coach and train sales staff and continually work on strengthening team and morale. It is my responsibility to ensure staff follows proper procedures and make sure all necessary documents are completed in an accurate and timely manner. I handle and diffuse both customer and internal issues. Additionally, I am accountable for Profit & Loss statements. * Identify what motivates the customer and demonstrate outstanding deal-making skills. * Demonstrate a high level of competitive spirit, consistently reaching to achieve new records. * Display a great work ethic that highlights hard work and a positive attitude. Show less



Colonial Airstream & RV

• United States
• Retail
• 1 - 100 Employee

• General Manager

  • Jan 2003 - Dec 2020

  I directed the activities across the #1 Airstream dealer in the country for 13 consecutive years, one of the Top 50 dealerships in the country for 9 years, and currently one of the Top 10 Winnebago dealerships in the nation, with $3M+ in net annual sales. I hired and trained all personnel and ensured outstanding customer service/satisfaction across dealership. I oversaw all forecasting, including sales, stock, and profitability; completed reports, financial analyses, and trial balance worksheets; remained current on and adhered to lending and red flag procedures; and closely monitored contracts in transit to ensure payment from lender. I developed solid working relationships with lenders and manufacturers. * Drove revenues from startup to $60M in gross annual sales and grew employees from 5 to 42 over 17 years. * Created, implemented, and enforced all policies/procedures for the dealership. * Developed employee handbook, providing detailed overview of policies to the organization along with other key procedures, guidelines, and benefits to set clear expectations for employees. * Devised strategies for marketing and pricing to ensure consistent traffic and profitable outcomes; collaborated with Marketing to create best overall strategy to reach target audience and help meet goals. * Ensured dealership maintained a strong website, social media, and inventory presence through numerous channels. * Oversaw all facets of Sales Department, including closing deals, securing financing, and selling extended warranties/other aftermarket products; led Sales meetings to create a positive sales culture for the team. * Established CRM processes and held Sales Team accountable for achieving goals; accessed reports and utilized results to coach/motivate individuals. * Maintained strict control over accounts receivable/accounts payable for Sales, Service, Parts, and Accounting. * Played an active role in the community; recognized as the face of the dealership for 17 years. Show less



Automotive Development Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Regional Director of Profitware and Business Development

  • Jan 1997 - Dec 2002

  ADG is a performance improvement company that helps dealerships get better results through training and coaching their employees on our Proactive Selling System® for Sales, Service, F&I and BDC/Phone Skills. • Dealer consultant, F & I training partner and provider of Easycare VSC and other aftermarket products ADG is a performance improvement company that helps dealerships get better results through training and coaching their employees on our Proactive Selling System® for Sales, Service, F&I and BDC/Phone Skills. • Dealer consultant, F & I training partner and provider of Easycare VSC and other aftermarket products