David Smith

IT Services Support Consultant at Pinnacle
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Native or bilingual proficiency
  • German Limited working proficiency
Skills

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Bio

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Credentials

  • MTA: Networking Fundamentals
    Microsoft
    Sep, 2015
    - Nov, 2024
  • MTA: Security Fundamentals
    Microsoft
    Sep, 2015
    - Nov, 2024

Experience

  • Pinnacle
    • United Kingdom
    • Software Development
    • 100 - 200 Employee
    • IT Services Support Consultant
      • Apr 2019 - Present

  • Supreme Systems
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Technical Services Engineer
      • Oct 2018 - Mar 2019

  • ilicomm Technology Solutions
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Helpdesk Technician
      • Jun 2016 - Oct 2018

      Remote, email, and Telephone support of a wide range of customers. Management of customer critical IT infrastructure, preventative and remedial actions to reduce and resolve system downtime. Remote, email, and Telephone support of a wide range of customers. Management of customer critical IT infrastructure, preventative and remedial actions to reduce and resolve system downtime.

  • Ecl-ips
    • United Kingdom
    • Security Systems Services
    • 1 - 100 Employee
    • Support Engineer
      • Nov 2015 - Jun 2016

      Job roles include; installation of IT environmental and security equipment on customer sites; testing and configuration of equipment; remote and telephone assistance of customer sites and equipment; creation of engineer job sheets.

    • Apprentice Project Engineer
      • Sep 2014 - Nov 2015

      As an Apprentice Project Engineer, David will accompany the already established engineers, configure and install solutions on customers sites, making sure each install is completed to highest standard giving the end customer all the usability they could ask for. David also supports and maintains clients remotely, and directly on site to ensure solutions keep on working as they should.

Education

  • The Development Manager Ltd
    City & Guilds Level 3 Diploma in ICT Professional Competence, Information Technology
    2014 - 2015
  • Halesowen College
    A2 Computing, A2 Physics, Computer Science, Physics
    2012 - 2014

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